Best in Greensboro NC

I have used Southern Triad Home Repair consistently for my home projects. I  started out by asking them to change out a few light switches, ceiling fan, bathroom light, vent covers, etc. I was so impressed by their professionalism, I started adding on more stuff.  For example, he installed backsplash in my kitchen, installed a pediment over my door, replace storm door, toilet, etc.  I am 100% pleased with their service.  They are very timely and consistent.  Above all else, they are very neat..complete cleanup after every job.

There are other projects I will have them complete for me.  I am super glad I met them while they were doing repairs/installations at my neighbor's house.    It has been difficult for me to find dependable and consistent repairmen who value their work.  Well, I found one.  They are a father/son team.  I highly recommend them.  They will review and provide a quote.  Ohhhhhh.....And they do give 10% military discount.  Yes.....that in itself was a first for me.  Also, they offered to pick up the door, toilet, etc. because I could not fit in my vehicle.  Yes, I HIGHLY recommend 100%.  

If they took pics of my work, by all means I give them permission to share.

These guys are awesome. They have done work for our HOA (Brandywine) for some time,  Recently had a broken water main that was flooding some of our units, They responded quickly and helped us get a locator service as the leak was under ground. Found and activated shut off which shut water off to five homes. Time was a factor and of course the  Leak was right under a large tree so they had to carefully remove roots and hand dig to uncover the spot. Repair was made within a couple hours and service was restored. They actually put off some other jobs since they knew we were in a bind.  Renewed my faith that there is still real customer service out there. I highly recommend  these guys.
Randy Hite
HOA Member

P.S.  Bill was very reasonable!!!!

They put in a downdraft vent for our new range top. The crew was knowledgeable and professional. The work was done right and the area was clean when they were done. The price was very good compared to some of the other big sales pitch companies around these days that promise a lot and send out unprofessional and untrained crews to work on your house. Johns did a great job and earned our trust. I just wish we tried them first.

Dishonest and Does NOT Stand Behind Work
When my kitchen faucet started leaking, I called Sowers Plumbing to repair the leak. He came to my house and I ended up with a bill to fix an unrelated problem. He never gave me an estimate- just fixed it and charged me. I agreed to get a new faucet because he told me the one I had probably wouldn't last long. He told me he could get an all metal Delta faucet for $150- then the labor would be $190. When he came back to switch the faucets, he came with a much cheaper Moen faucet as a substitute. A google search showed that this same faucet was $89 at Lowes. He insisted on charging the same price , but would decrease the bill by $25 but it would void any warranty. If you need a plumber, call someone else.

This is the company that my home warranty sent out to fix my heating issue in November 2021 which was initially only me smelling a burning odor whenever my heat came on but they ended up coming out about 5 times before deciding that I needed a new furnace. Anyone who is deemed the subject matter expert should not need that many times to fix a problem unless they are intentionally trying to get money out of the customers, which I believe was the case. They came out and fixed the problem. Maybe a week or so passed by and I noticed the odor was STILL there so I contacted my home warranty 2-10 again and they sent them back out this time it was that I needed a fan motor...why wasn't that the case the first time if you're coming out for the same issue? No clue. Each time they came out there was a different issue that the claimed they were fixing but every time they worked on it there was a new problem I hadn't had previously. I requested a different service tech after the 4th time but I should've requested an entirely different company through my home warranty. The next one came out and informed me of a different motor that I needed and once the part was in they would come install it. Advance Appliances called stating they couldn't find the part for my system and that the home warranty would need to find it. Home warranty found it but when advanced appliance came to install it the part was the wrong part for my system therefore could not be found and now I need a new system. The strangest thing also happened the last time they came out, I had to leave work to come home and meet them there. Once the guy was finished and I had left he contacted me stating he had left some tools in my crawl space if I mind him going back to get them....I wasn't home he knew that but I watched on my security camera this man was there for about 20 minutes. I don't believe it takes that long to get any tool you may have left. They screwed with my system little by little making me use the allotted funds my home warranty provides to cover the system then tell me I need a new system and the funds that could've been used for a new system from the beginning are now exhausted because of all the parts and labor of them coming out so many times. I had to go to my crawl space to turn on the switch for my ice machine and found that they had taken my unit apart and not put it back together when they left. It was a mess, I wish I had before and after photos of my crawl space prior to any work being done but I only have the photo of the mess they left. Absolutely unacceptable, unsatisfactory, and unprofessional! Rating would be 0 if possible but I don't recommend using this company at all.

Avoid this business at all cost. My husband and I contacted this business for a bathroom renovation. We didn't end up going with him because response times were slow and we had a deadlines. But we did have a small project that we needed done that felt low risk. We needed new cabinet doors for our living room built ins. The quote was reasonable and we paid him and deposit. He took measured and took our old doors with him and we have no heard from him since months later. He stopped answering our calls. There is no where to leave a voicemail because the mailbox is always full. No one to take messages. What terrible business practices. Now we are moving out of the house that we originally contracted him to do work on and now have to pay someone else to complete the job that we paid a deposit on and never got the work done for. Avoid this business at all cost. He can not be trusted!

My AC just went out, and the home warranty people could not send someone until Monday. ARS sent a tech out the same day. The tech's name was Alfredo, and he was very professional and helpful! The actual repair was going to be very expensive and would be covered under our home warranty so I told him I needed to wait until Monday to fix it. He helped make a small repair to get my ac running (hopefully through the weekend) while I wait for the warranty people. He SAVED my weekend!!! I so appreciate it, and he earned ARS a return customer. When I have to replace the HVAC in a few years, I will be calling ARS first. Thank you, Alfredo!

If your looking for a good plumber look no further. If you want a honest one keep looking
This Cody guy scamming folks on market place. He needs to be stopped.
Warning     Warning.     Warning.

hes not a very honest person.  it's a shame