Best in Greensboro NC

I was very pleased with Mr Rooter and their staff. Not only did a real person answer the phone but she was able to send someone out to my home that same day. Once the plumber arrived he was very friendly and understood my concerns. HE told me the price to fix the leak in my shower before he did anything. Love the fact that there were no hidden fees for trip charges. The work was completed in one day and when he left there was no mess for me to clean up. I will use MR. Rooter again.

There is a very good reason I have been using these guys for decades.  They are very good.   I am grateful there's a water service company of this quality and reputation in my area.

I'm telling you if you're in the Lexington area this is the company to call get good quick results for your plumbing needs. They don't mind residential jobs of new clients. So many of the plumbing companies around Lexington only want to come to you if they have been to your house before. Which I think is totally ludicrous because who knows when you need plumbing needs. This is the best plumbing company for your hard-earned dollar around. They don't give you smoke and mirrors like other plumbing companies do. They simply fix your plumbing needs in a high-quality but try to save you money along the way if possible. They don't try to blow you out of the water each time they come by with over-inflated fees. I don't think you will find a better company for your plumbing Solutions. They sent out Mike and Braxton this time. Mike was very knowledgeable and training Braxton at the time who was also a pleasant young man. But I got to give my kudos to Mike he was very efficient and knew what he was doing. Solve my problem in a very timely manner. Once again I have to give this company five stars for being on the ball. In the Lexington area this is about the best bang for the buck in plumbing you're going to find. Take it from a Navy veteran of 20 years honorable service to our nation. You will not be I'm happy with your choice of this plumbing company. May God be with you always. Please seek your Lord and Savior Jesus Christ daily we are in some crazy times.

I would not recommend. They have been out three times now with no improvement t the problem. Still have water backing up into the basement and water damage to carpet.

You find out the service you pay for when something goes wrong. On Sunday, November 5, our hot water went out. As instructed, we submitted a claim through First American Home Warranty Company who dispatched Advanced Appliance Services. They came out Tuesday (November 7) and lit the pilot light on the water heater and told me they were going to order the thermostat. On Thursday (November 9) I called back to check the status of the part, and it was NOT even ordered. So they proceeded to order the part in which it came in on Tuesday (November 14)......defective. I'm not really sure how you can know a part is defective without installing it but ok...fine....then they had to order a replacement part.....guess what.....that one came in on Friday (November 17) was defective too. So then they tell me, well now we are going to have the Warranty company order the part. So the warranty company now tells me, well our Purchasing is closed for the weekend so it has to wait until Monday (November 20) and that is to locate the part. I think that will put me at almost 3 weeks without water by the time they find one....OH! and lets hope this one isn't defective either!!!

So here we are two weeks without hot water and both companies say, we are doing our best! Oh, and George from the Warranty company told me, he was NOT going to pay for my gas bill going up for having to warm up hot water for two weeks because of their incompetence.

I want to go on record and say, do NOT use neither company because any company that thinks it is acceptable to go more than two weeks without hot water is not a company that you should want to give your money too!!!

Been trying to reach this company to have a tank less hot water heater
installed. Can't reach them by phone, it keeps telling me the number
is not in service.

Folks, if you need an appliance installed, avoid Piedmont Installations! Zero stars is deserved! Floyd, the owner, was to replace a dishwasher drawer, and at the last minute sent someone else who had never installed one.  He let me know that he had no idea how to do it and had his wife YouTube solutions.  It didn't work, so Floyd came out the next day.  He also couldn't get it to work and tried to tell me that a part on the new dishwasher was broken.  Convenient Appliances came out and found that the broken part was from the old dishwasher and that an entire feature of the new dishwasher that was to replace it was never installed even though the directions were right on the door!  It worked just fine once they figured out that they were trying to use a part from the old dishwasher.  Biggest demonstration of incompetence I've ever witnessed from Piedmont Installations!