Best in Greensboro NC

I was very pleased with Mr Rooter and their staff. Not only did a real person answer the phone but she was able to send someone out to my home that same day. Once the plumber arrived he was very friendly and understood my concerns. HE told me the price to fix the leak in my shower before he did anything. Love the fact that there were no hidden fees for trip charges. The work was completed in one day and when he left there was no mess for me to clean up. I will use MR. Rooter again.

This company goes over and above anything I ever expected. My well pump went out and I had no water and they were the only company able to respond after hours with a knowledgeable and polite service person. The well was repaired within 24 hours.  I also decided to upgrade my water softener to get rid of iron stains and hard water stains. I have never dealt with a company who is so knowledgeable and professional. They provided courteous service, arrived on time, and called often to keep me informed. Keep up the good work!

I was stood up for my appointment not once, but twice in one week. No courtesy call on either day or even the day after. I am quite disappointed since this business is local to me and I was hoping to establish a good customer relationship with them.

They put in our liner and switched us to salt water in our pool. Although Covid made the waiting process seem like forever, once they started we had the pool ready in no time. Very pleased with the service and workmanship.

Smooth easy service. Very informative technion. I wish they offered same day or next day service for heating issues in the winter

I requested plumbing services through my home warranty company and Home Services promptly sent someone over to diagnose the problem. I was told that the fix requires approval from the warranty company. That was four weeks ago.

Since the initial visit, I've called the office several times. Each time the receptionist told me that they are waiting on the home warranty company, and someone will call me back soon with an update. However, I have yet to receive a call back.

I contacted my home warranty company to see if they were the slow-moving party. They responded to me the next day and said that they can't get a hold of anyone at the business, and have received no response to email messages.

As the business owner appears sensitive to negative reviews, I am hoping that this issue catches his attention.

Michael Y: I am eagerly awaiting a response to my concerns. Thanks!

Folks, if you need an appliance installed, avoid Piedmont Installations! Zero stars is deserved! Floyd, the owner, was to replace a dishwasher drawer, and at the last minute sent someone else who had never installed one.  He let me know that he had no idea how to do it and had his wife YouTube solutions.  It didn't work, so Floyd came out the next day.  He also couldn't get it to work and tried to tell me that a part on the new dishwasher was broken.  Convenient Appliances came out and found that the broken part was from the old dishwasher and that an entire feature of the new dishwasher that was to replace it was never installed even though the directions were right on the door!  It worked just fine once they figured out that they were trying to use a part from the old dishwasher.  Biggest demonstration of incompetence I've ever witnessed from Piedmont Installations!