Best Businesses in Virginia

First call was to Mrs. Dood she was very nice & helpful and told us that be out at 3pm they showed up 15 minutes early. Had me up and running in 45 minutes Mr. Dood and his technician where honest and very fair priced and knowledgeable We will definitely be using there service again and recommend them to anyone else!

We just received excellent service from Kelvin after one of our tenants had a leaky kitchen faucet. He took care of our request the same day and was very professional. Because of Kelvin, we received this message from our tenant. Thanks for making us look good!

Didn't use because they don't take credit cards or send a bill to pay.  It's a rental property so there's no one local to pay.  Seemed like a nice guy.

Came out the same day I called to have electric outlet moved for new stove.  I was not expecting that, so pleasantly surprised.  Ran into a little bit of an issue once job started, but was resolved quickly and professionally.  Very reasonable rates.  Will use them again in the future!

As a landlord I've found that it's very hard to find trustworthy, reliable contractors. Our tenants called to say they needed the front door replaced and I called Sir Fix It, Tim was super responsive and was out at the unit within a few days. He examined the door and let know that it really just needed new weather stripping and wrapping around the door jams.

He saved us hundreds of dollars and had the work done immediately! He was great at communicating throughout the whole process and was very easy to work with. I'd highly recommend him.

I purchased a home and during my home inspection report the jet bathtub would not turn on which was noted on the home inspection report. As part of the home inspection repairs, Wright Way plumbing was contracted by the seller and on the repair invoice Wright Way plumbing reported that it fixed a loose connection to the jet tub. When I took ownership of the home, the jet tub would not turn on. I called Wright Way plumbing and asked if they could come out and fix the problem that the jet tub wasn't turning on. During the call, I verified that I would not be responsible for the work to remedy the issue (since they had already been paid to fix it) and I was assured that this was going to be the case. When the techs arrived, they were able to turn the jet tub on several times after resetting the GFCI before it again tripped the GFCI. After googling some information on their tablet, the techs pried off the jet tub control panel and concluded that it was a faulty piece and needed to be replaced and that I would have to be charged for the part and labor to replace it once it came in. Separately, during this visit, one of the technicians broke my bathroom pocket door by removing it from its track as he was working on the tub electrical panel. I spoke to John Wright (the owner) that I did not believe I was responsible for the cost of the tub repairs since his company did work on the tub for the same issue for the home inspection. John offered crediting some labor costs towards replacing the control panel but still wanted to charge me for the part and any other labor greater than the original work. Also, John wanted me to take the issue with my realtor who agreed with me that Wright Way plumbing should remedy the problem and after several phone missed attempts between each other, I called John today to get a resolution and plan to move forward with the jet tub and pocket door. Right away, John became unprofessional describing me as a monkey with his hand in a cookie jarand refused to fix the door or fix the original jet tub problem. I terminated the phone call and will move on from this experience. I rarely, if ever, post negative reviews, but this is a case that needs to be communicated to all consumers. I will have to find someone else to actually fix the jet tub and my bathroom door.

Fast and always does quality work. Good prices and very professional. If there is a cheaper way to do the job, they'll tell you. Comes with a full crew and keeps you informed the whole way through. If I can't get these guys, I'll just wait until they are available. Best there is!!!!!!!!!!!!!!!

Fantastic service!  Arrived on time and performed speedy work. Took half the time to perform the work than originally estimated since and the price reflected that.  I had attempted to replace my wax ring after a failure and realized the toilet flange was broken. Since the toilet flange is embedded in concrete knew it was beyond my scope to replace. Plumber walked me through exactly what he was gonna do and gave me tips and shared knowledge to guide me through if I attempted to do install wax rings myself in the future. A true 5 star experience.

Norfolk, VA (Not College Park, GA)

I contacted Norfolk Air regarding two issues that I had (1) checking the gas supply line for a potential leak and (2) troubleshooting a set of gas logs to determine why the pilot light would not stay lit.  On the initial call I made certain to confirm that they had expertise in handling both issues, knowing that I would have to pay an $89 service fee.  

They showed up with a bottle of soapy water and, using their cell phone flashlight (not a regular flashlight), attempted to locate the leak from the supply line to the oven.  Only one of the three guys that showed up seemed to have an idea of what to do.  As for the gas logs, they did not perform any diagnostics - in fact they said their systems did not provide any method of providing an estimate to fix.  Their only recommendation was to completely replace the entire fixture.  I'm not kidding - they didn't even try because they didn't know what to do.

I called the plumbing supervisor to make him aware of this service call and to see if he would waive, or at least adjust, the service fee (which I paid before they left the house).  He was not about to make any adjustment and said he was satisfied with the service call.

Be careful when requesting a service call with this company.  A good idea would be to require that only seasoned employees are sent to your home.  These guys were very new to the company.  I doubt they had any previous experience.

I have disputed the charge of the service fee with my credit card company and expect to have this issue resolved with the bank.  I truly believe that I was mislead by the company that they could adequately provide the service that I needed.

Going to give a 3/5 as owner Jim was very responsive. However, in my opinion his services are a bit pricey. Thus the 3/5. rating. I called him as a neighbor had recommended him on the Nextdoor app. One of the toilets in our house was running, hissing noise in tank. He replaced the  rubber flapper and a plastic part (fill value) in the tank of my toilet for $260. He arrived at my house, left for 10 minutes to pick up a part, and returned to complete the job. Total time at my house and to pick up part was roughly 30 minutes. Invoice included service call charge of $65. Labor of $145, and materials and handling of $50. I'll let others decide whether that is a fair price. Just thought I would post an my experience and provide pricing for this type of repair in advance.

They do not do work up to code, steal tools and personal property and never finish a job that they are paid for. Jason and Melissa are both con artists. They were paid in full for a job and didn't even complete it. On top of stealing over 1k of items from the home. The owner of the trailer is not happy, never was. Took them to court and they never showed but were quick to file bankruptcy to clear the judgement.

Funny that 2 of the reviews are from Melissa Bond herself.

This company employs irresponsible people that nearly ran me and others off the road on 64 and Mercury Blvd. I can't imagine they would care about your home or safety. Stay away.

Can not comment on quality of work considering it is now 3:20pm and we have not seen the plumber that was scheduled to come at 9:30am. Several calls have been made and we were told of course, the job took longer than expected. No consideration that people have to take off work. Will they reimburse for a days wages. If they were held accountable they would not yank people's chains the way they do.
Finally came at 3:30 and did not have the proper equipment to do the job.

Do not hire them. I think he is a scam artist! He was hired to do a small job in tore up my entire floor, which cost me $5000 out of my own pocket because he kept the rest of the insurance money saying he spent it on plumbing. I had somebody go into the house after him and a lot of the things that he said he did we're not done.