Description
One Stop Plumbing in the Hampton Roads knows that running a business, raising a family or just living your life, you are too busy to bother with plumbing problems. Make One Stop Plumbing your one call plumber for any and all plumbing services. Serving Virginia s South Hampton Roads area, we offer comprehensive plumbing services to both home and business owners, providing plumbing services such as water heater replacement, fixture repairs, sewer work, backflow testing and bathroom remodeling. Family owned and operated, we are committed to providing prompt and professional plumbing service on a 24-hour basis, fixing the problem fast. We will come to your home, office, restaurant, retail shop, or other property and fix the problem with as little inconvenience and interruption to you as possible. Our technicians are knowledgeable and polite and never leave a mess behind. We are fully licensed, bonded and insured, and make safety a top priority. Our rates are the best in the area and we offer free estimates. There simply is no reason to call anyone else when clogged drains or leaky pipes threaten to bring your day to a halt. Contact us today and see how One Stop Plumbing can become your one call plumbing solution!
HISTORY
Established in 2005.
One Stop Plumbing Services is family-owned and operated, and has provided the area residents and business owners with excellent plumbing services. Over the years we have completed thousands of jobs and have built a solid base of satisfied customers.
ABOUT BUSINESS OWNER
I started One Stop Plumbing in 2005 as a way to provide quality work at a reasonable price. Customer service is priority #1 here at One Stop
SERVICES
Bathtub installation, Drain installation, Faucet installation, Garbage disposal repair, Gas line repair, Hot water recirculation pump repair, Plumbing inspection, Plumbing repair, Sewer repair, Shower repair, Sink repair, Toilet repair, Water heater repair, Water pipe repair, Bathtub repair, Drain repair, Faucet repair, Gas line installation, Hot water recirculation pump installat…, Hydro-jetting, Plumbing installation or replacement, Sewer installation, Shower installation, Sink installation, Toilet installation, Water heater installation, Water pipe installation, , ,
Reviews
Outstanding company. Great workers! Very fast and prompt!!! Would totally recommend them for your plumbing needs!!!
I love these guys. My realtor recommended them to me when I posted on Facebook about a backup we were having. We called the day before thanksgiving and the receptionist was extremely nice and understanding about my concerns about the price. We set up an appointment for the day after thanksgiving. One Stop called me about an hour before the guys showed up and explained the billing to me again to make sure I understood how I'd be charged. They showed up around two-thirty and fixed everything in about two or three hours. They were professional and affordable. I recommend them for anyone in need of a plumber.
0 stars. This was absolutely the worst experience I have ever had from a service contractor ever. Would not have been my choice however my warranty company chose them.
1. I setup an appointment asking that they have a sewer camera and I was told they did.
2. They show up at the house and I met them there with the plumber and helper left the door wide open while their exhaust fumes from old box truck smoked the house with carbon monoxide.
3. Did not bother to cover dirty shoes and tracked grass and dirt all over my new carpet.
4. They did not have the camera I was assured they had and they proceeded to snake the line because it needed to be snaked in order for home warranty to cover. I should have know and turned them away then.
5. Nevie Simmons gives me a quote for $1000 to camera $400, jack hammer $95, and labor 3 hours. I asked for more details to be written out and they then inform me they don't have a camera and locater big enough for the line and proceeded to give me no additional details on work charged more for Jack hammer and labor hours.
Long story short- raised price when I asked for more details (bait and switch). I got the home warranty/Nevie in and email stream and as the owner he was extremely unprofessional, made tons of excuses (no 1.5 camera, employee reprimanded, good luck finding a plumber to do the work less than 2k, he is a plumber and will not honor written mistakes), and belittled me until home warranty refunded my service fee and is just plain crooked. Will never recommend or use a company that will not honor their word. Imagine having to call them back for services performed. Good luck if you use them
I'm very impressed. They called in advance to let me know that they were on the way, arrived early, were extremely polite and professional, and got the job done quickly and cleanly. I'd definitely recommend them for your plumbing needs!
Leroy R.
09/08/2017 12:00:00 SA
I have to give one stop plumbing 5 stars! Used home warranty and initially got referral to another competitor that took weeks to make initial contact. Ask to be transferred and one stop picked up the job. Tiffany is a service rep and her customer service was the best I have received in years. Carlos and his crew came out to assess old heater determined the issue, and recommended a replacement. There was a two day turnaround on receiving new heater and I was back up in running. I would recommend this company to any of my friend and family. Their staff understands the service industry and gets it right. Hard working Americans!
Rude when driving! They purposely cute me off on the road, and you think I would hire them. forget about it. It speak volume about their customer service.
Bob K.
09/12/2016 12:00:00 SA
Come out an hour and a half late. Do nothing and i mean nothing did not even touch my house and wanted more money $$$. Great Job !!!!
I called and spoke to a friendly woman. She told me they were backed up and could not come for over a week. I said no problem I could wait. I scheduled my appointment. However, then they Did not show for scheduled appointment or return call when I called them.
Craig N.
09/09/2020 12:00:00 SA
Fantastic service! Arrived on time and performed speedy work. Took half the time to perform the work than originally estimated since and the price reflected that. I had attempted to replace my wax ring after a failure and realized the toilet flange was broken. Since the toilet flange is embedded in concrete knew it was beyond my scope to replace. Plumber walked me through exactly what he was gonna do and gave me tips and shared knowledge to guide me through if I attempted to do install wax rings myself in the future. A true 5 star experience.
Don H.
08/04/2016 12:00:00 SA
Fast, courteous, efficient and fair prices. I've used Nevie and his guys five or six times over the past eight years for various problems. Never had a call back and never had a problem after the work had been completed.
The company was given to us through our home warranty program 2-10 Warranty. I had a bad blockage under the house in my pipes and 3 other companies that my warranty gave me were booked for at least 5 days. One Stop was able to come out within an hour! They fixed the problem in just over an hour at my house. The two gentlemen were very nice, and they cleaned up the mess the toilet had made while they were fixing the problem. I can finally use my toilets again! Thank you One Stop!!
-Very satisfied customer
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