Best Plumbing Services in Virginia

These guys are the best. Reliable, prompt and courteous. They did the job on time and on budget. My AC is blowing cold and we couldn't be happier.

Mr. Stokes was hired to do a commercial job with a 13k budget he breached his contract multiple times he would come to the job every day for about week walk around say he needs to go to store to get what he needs and never come back and then do the same thing the next day and so on.. when frustrations grew he rushed and sat all my fixtures in place as if they were connected to take pictures and none of them were installed he was responsible for plumbing materials he didn't buy them although he was already paid in advance he didn't install fixtures I requested but attempted to invoice me for fixtures that were existing..I was left having to pay an additional $4000 for the things he didn't do he completed 65% of the job and once he had his money he lost all professionalism for the remaining 35%

Well the guys just left and all I can say is AWESOME!!!  Friday after 5pm and they were fast to arrive and quick and professional to find and fix the issue. And by the way, their TOTAL price was less than what most others charge for an after hours service call just to show up.
Well done gentlemen and thank you!

P.S. Response time was less than an hour and total time was about 2 hours from initial call to problem solved.

I had two plumbing repairs to handle in my home recently. One was a leaky faucet and the other was a toilet that would not flush properly.

I stopped by to see the good folks at Comet Plumbing at 4920 Cleveland Street in Virginia Beach. I told them the problem that I was having and they sold me the parts that I needed to make the repairs and a whole lot more.

They gave me professional advice on some of the pitfalls that I might encounter and exactly how to work around them.

I felt like I was talking to an old friend that was giving me some great repair advice instead of a salesperson trying to sell a product. These folks know the plumbing business and it shows.

I highly recommend this business if you need parts for any plumbing repairs that come up.

They have a fantastic showroom with all of the latest innovations in plumbing if you are looking for an upgrade to your home or business.

During the COVID 19 Pandemic they practice social distancing and they wear personal protective equipment and they ask the same of their customers.

If you don't know what you need, take a picture of the item that is giving you trouble and they can point you in the right direction!

Second time customer because Zach with A1 is awesome!! Appreciate the ability to schedule our follow-up work with Zach. Office staff is very friendly and helpful!

Was not happy with the outcome of this service. No problem with the gentlemen that came to
our home. He got the heat going and he said it could last a few hours a few days, a weeks its a temporary fix. He explained to us we needed a Hi Limit switch; but he did not have one on hand . He needed to get one from the warehouse but since it was Saturday it was closed. Unfortunately it broke within eight hours. I'm not upset about that because he told us that might happen. The part I'm upset about is we called them early Monday morning 8am was told no one was in yet .Because it was early, I understood so we called back at 9:45 am explained to them what had happen. They in returned said they were having a 10:00 meeting afterwards someone would call us back. We heard nothing from them. So we called another company in Monday evening to replace the switch. Which they had to overnight it .Which was little costly on top of the 135.00 it cost us from American Mechanical. We finally got heat back on Tuesday evening. I called American Mechanical Wednesday morning at 10:00am. I spoke to a lady ,Lou, and explained to her what took place asked her why we did not hear back from her company. She then said they called Tuesday and left a message informing they had the part. I was home and did not get a call in my 58 degrees home. We were suppose to hear from them Monday; we call twice and didn't hear a word back . To me that is not Good Business or professional. I Had asked for some compensation back to off set the total cost  of needing  another company to restore our heat . They reply. We did nothing wrong and therefor none of the money would be funded. NICE COMPANY...

This review is for their storefront only, not plumbing service at my house.

The salespeople they have in their store are so much more knowledgeable than your standard Home Depot/Lowes employee that it is not even comparable. I brought in a random trim piece that I had removed from my shower and the gentleman at the counter had found the match in his book within seconds. When I had previously brought the same piece to Lowes, they recommended I try here.

So, I give 4 stars to their salesroom for having knowledgeable, helpful employees.

Beware before using this company. They will charge you for services they didn't do. I personally would look elsewhere.

My experience with Curtis Key Plumbing was very distasteful and left and extremely bad taste in my mouth, April 18, 2017 I had a scheduled appointment for 0700 and at 0721when the contractor had not shown up I reached out to the company and I was given the total run around for 15 mins and then told someone would be at my house within the hour, so my already planned out day had to be readjusted to meet the needs of this PLUMBING COMPANY I thought it was all about CUSTOMER SERVICE. When then contractor finally showed up I asked was my appointment sent for 0700 and he acknowledged yes it was schedule for 0700 and he had no explanation of why there was a no show and that he was tasked with coming over to my residence at 0730 so that is why he is over a hour late. throughout the wait process I spoke with the organization 3 different times and requested for a supervisor to call me and as of now 10:02am I have not spoken to anyone or a supervisor for compensation for the work being done at my home. After finally getting a hold of someone (not a supervisor) I was told that the owner Curtis never reaches out and speak with customers and it rare if a supervisors returns calls. I believe this to be UNSAT. I do not recommend others utilizing this organization for future plumbing jobs.

The two technicians showed up at my house.  I showed them a photo of the crawl space repair needed.   I think I could have fixed it in an hour...easy fix for a plumber.  The technicians lied to their boss about making up access issues so they could get out of the repair at 2:30pm.  The never asked me about access.  I caught them in this very inconvenient lie.  Go somewhere else for your plumbing fixes.  I feel sorry for the business owner who believes his lying techs.