Best Businesses in Texas

I had to have major work on my wash out.  There were roots growing into my line and the connections were off.  Stram was great and walked me through it all showing me everything on his camera.  The price was very reasonable and they did quick work.  I'm very thankful to their professionalism and work quality as I was in a tough spot.

I am very thankful I reached out to Mike for my plumbing issues. Mike was very responsive and prompt and did a fantastic job.

Bryson came in and told me what he thought the problem was, what other potential problems he might find, and what it should cost. He came in, took care of it fast, and everything is great. Definitely going with Bow Tie next time.

It has been a pleasure doing business with Kenny's Plumbing. From the first contact with Janice, who was very helpful and nice, to the guys who installed my water heater. I have NEVER worked with anyone who was so honest and up front about the job. It is a family operation and all of them share the same honest friendly   DNA. I was informed step by step of what was being done. They didn't mind me rubber necking while they worked. Great people. I would give them 10 stars if available.  They will be the only plumbing contractor that I will use from now on.  Don't bother looking for another plumber. This is the one you need.

Dakota over at Augerpros was great. Very professional and he has great communication. He got my new kitchen faucet installed and completed a pretty difficult removal of the previous kitchen faucet. Augerpros is my new go to. I recommend them for any plumbing needs!

If all businesses operated the way Legacy does I would run out of things to whine about.  They answer the phones by the second ring, every time.  No irritating dial one for this, dial two for that crap that keeps customers at arm's length.  They also have a dedicated office, which means you're not getting a guy's voicemail on his cell phone while he's on another job and waiting for a callback.  At the main office number I talked to Eric and Carmesha, and they're both pleasant, knowledgeable, and efficient.  Carmesha ends calls by saying, And my name is Carmesha, which takes phone etiquette to the next level of professionalism.  Then there's Cole Ewton, who actually did the work.  He was on time for all three jobs (removing roots from a sewer line, a toilet repair, and repairing the sewer line), always answered his phone, returned calls when he said he would, and either texted or called to keep me in the loop, whether it was about his arrival time, the inspector's arrival time, or the excavators' arrival time.  He was also very willing to answer technical questions.  He left both job sites, indoors and out, spotless.  

The excavators who dug up the sewer line preserved all the landscaping plants, and when they had restored the site you couldn't tell that they'd even been there.  The ground and the mulch looked 100% undisturbed.  It was amazing.  As for the value for the price:   Considering the ease of working with everyone, the ease of getting appointments, their communication skills, and the quality of the work, I got an excellent value.  The prices were also in line (within $100) of another estimate I got for the sewer line repair and within $30 for the toilet.  I recommend Cole and Legacy without reserve and wouldn't dream of calling anyone else in the future.

Great service on time and on their estimate
This will be my go to plumber for the services they performed.

I own a property management company and finding reliable and knowledgeable plumbers has been the single biggest obstacle we have encountered. However, when we found Professor Plumber, we knew we would have a great vendor partner. Several days ago, I personally experienced a plumbing issue at my own home and when I called, they were here within a couple of hours, cleaned the line, ran the camera and determined the cause. Tyler was diligent and did not give up until he located the problem. With this old house, it's always with great anxiety that I have a plumbing issue because I do have cast iron but working with Professor Pipes, my mind is at ease knowing they're going to be honest, thorough and with reasonable pricing. This gives me comfort also knowing they are servicing my property management clients with the same level of care. Highly recommend.

Outstanding service.  Good communicators.  On time, cleaned up nicely.  Matt represents them very well, from beginning to end.  I'm a big fan for underfloor pipe repair.  My project was pretty tricky--slab on grade.

Jeff is in my house right now as I am writing this review. He has spent the last 4 hours trying to remove some ABS that was put down our downstairs toilet drain by our builders. We've only been in this house a year and the downstairs toilet needed to be plunged since the first week we moved in (it's a new-build). Thanks to Jeff's persistence, he found the issue and took care of it so we can use our downstairs toilet again! For the amount of work he did, the price was very reasonable. I asked if I could tip him and he refused. Good, honest work!

Let me start out by saying that I never had work done by Pablo. I called only his company because of the rave reviews on this site and I am sure that he does great work.  I called him on a Monday (11/30/15) to get a guesstimate of work that I needed done.  After asking a date of when this could be done, I was given next Friday (12/11/15).  I told him that I would let him know soon after I had a chance to discuss with the wife.  I then texted him on Wednesday (12/2/15) asking to book that Friday of next week.  He responded back with a text that he couldn't get to it until Jan. 4th!    Just know that you may have to wait a while or call someone else if it's an emergency.

Don was terrific! Detected and fixed a slab leak with minimal after math in the garage dry wall. Was professional and very informative through the whole process. Very competitive pricing up front and no hidden fees later! He even fixed a wiring issue on my hot water heater for no extra charge! I had shopped around and felt very comfortable and confident in his work and honesty. I would highly recommend Live Oak Plumbing!

A neighbor recommended The Plumber. I called and they were able to come the same day. Our normal plumber gave us a timeframe 5 weeks from now. Two people showed up,  both wearing masks. They were able to to find the leak in nothing flat, in a different place than where I thought.  They were able to fix the leak in less than an hour leaving just a small hole in the wall to have repaired.
I now have a new plumber for any neds I have.

Great job installing my hot water heater and very reasonable price.  Very friendly and was able to get them on the phone first time i called

Used them last week. Friendly tech.-- They called within the last 5 minutes of the time window they gave me to say he was on his way. Seemed honest and knowledgeable. Appreciated his help and advice.

The owner, Ben, came personally and cleared two clogged sinks, flushed two water heaters, and then even fixed water pressure issues that I had with two separate sinks at no extra charge!  I called the day before and he answered immediately and answered all of my questions.  He then came out the next day, right on time, and completed all of the work.  He gave a written quote BEFORE touching a thing, which was very competitive, and left no room for surprises.  I would hire him again and recommend Ben and his team without hesitation!

I had Tioga out to my house a few months back to do some plumbing.  They we're great!

I needed some electrical work done.  They were supposed to come on Thursday to give me a bid.  The tech got caught up in a job that took longer than expected so I got pushed to Friday.  Friday morning came and went.  I called and was told that due to on demand scheduling they would be out to see me later in the afternoon.  

So at almost 2 pm on Friday afternoon, I got the call that the tech was on his way.  I voiced my frustration to the lady but she gave my the company line that this was on-demand scheduling and I was free to go about my day and they would gladly give me a 30-minute advanced notice.

I obviously don't understand how on-demand scheduling works but I am ok with that.  From my perspective,  as a customer that was supposed to be helped on Thursday, I should have been helped first thing Friday morning.

My sewer line clogged which was causing water to backup into the house.  Within an hour of calling, Hayden Rodriguez showed up and cleaned out the sewer line.  He was very professional, friendly and offered tips on how to prevent it from happening again.  I would not hesitate to call again.

Do Not Hire!! I hired LSP for two large (multi $k) jobs, the latest one in 2021. LSP was to fix a sewage line leak and they CUT A HOLE THROUGH OUR SLAB IN THE WRONG LOCATION.  Not once did the owner, Larry, or any of his employees apologize or even acknowledge the fact that they made a mistake (or reassure us the mistake would be corrected).  In fact, when Larry came to the house on day 3 (was supposed to be a 1 day job), his comment was that we slipped through the cracks when the job was scheduled, that the job should have cost several hundreds of $ more due to the change in PVC cost since our quote (PVC cost has nothing to do with the fact that your guys cut a hole in the WRONG SPOT). The issues with this company stem from the top, from an arrogant, belittling, unapologetic owner.  The first job was also a total nightmare - we thought it was an isolated incident due to an employee who no longer works there. Clearly I was wrong and foolish to use LSP a second time.  LSP fixed the issues they caused on both jobs but both experiences were total nightmares due to the jobs taking 2-4x the amount of days quoted, major mistakes both times, and the rude attitude of the owner.

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