Best Businesses in Texas

I had to have major work on my wash out.  There were roots growing into my line and the connections were off.  Stram was great and walked me through it all showing me everything on his camera.  The price was very reasonable and they did quick work.  I'm very thankful to their professionalism and work quality as I was in a tough spot.

I am very thankful I reached out to Mike for my plumbing issues. Mike was very responsive and prompt and did a fantastic job.

Travis and his team did an amazing job with our complex custom plumbing project for outdoor gas lines for gas torches we were installing.  

I wish we found them earlier in the planning phase, but once we had a chance to review the project together, the attention to detail was clear and I could see they had quite a bit of experience behind them.

The project went perfectly, and I couldn't be happier with the work they did - from figuring out how best to route the gas line to working around the landscaping that was part of the project.

Will definitely be working only with them in the future for plumbing projects; they know what they're doing and communicate it well!

Kenny and Janice are a great team.  As the son and brother of a plumbers I know good work.  Kenny does quality work for a fair price.  I give them the highest recommendation.  Great work, easy to deal with, and fair prices.  What more could yo want?

Used all CDC safety precautions and helped us identify and resolve our leak the same day. They also referred us to a water damage specialist to prevent mold and further damage caused by our leak.

Tony was great, did a great job In fact when we need to have more plumbing work done, I'm going to demand that Tony is sent to us to do the work.

I had a leak today with a pipe under my sink and called Benton plumbing and they sent someone out, he diagnosed the problem, went and got a part and fixed the problem and the cost wasn't bad considering the water leak. I will keep their number and won't use anyone else. They are prompt and professional. Very responsible with their customer service.

I own a property management company and finding reliable and knowledgeable plumbers has been the single biggest obstacle we have encountered. However, when we found Professor Plumber, we knew we would have a great vendor partner. Several days ago, I personally experienced a plumbing issue at my own home and when I called, they were here within a couple of hours, cleaned the line, ran the camera and determined the cause. Tyler was diligent and did not give up until he located the problem. With this old house, it's always with great anxiety that I have a plumbing issue because I do have cast iron but working with Professor Pipes, my mind is at ease knowing they're going to be honest, thorough and with reasonable pricing. This gives me comfort also knowing they are servicing my property management clients with the same level of care. Highly recommend.

Total package rock stars.  They do everything from tunneling under commercial buildings to replace old sewer lines to service calls (I hear they are even working on 24 hour service for those terrible emergencies).  Great guys that will take the time to explain whats going on if you want, or just get in there and get it done.  Competitively priced, but absolute top notch speed and performance.  

If you are looking for a plumber, these are your one stop shop for everything that will treat you right.

Excellent work!  I've had Jeff install kitchen faucets, refrigerator ice maker water line and water filters at a couple of houses.  Very professional work at reasonable prices. Rare to find a professional who takes personal pride in his work and provides honest assessment of the work required.

Pablo was great. He covered all the prices over the phone for a new hot water heater. His estimate was less than HALF what another plumber quoted! 2600 vs 1200 for the same brand of hot water heater! He showed us how to drain/clean it (over and above service) and was just very friendly, nice and I felt at ease (maybe bc I wasn't getting ripped off?) will definitely call him in the future.

They did a great job, from the scheduling, to arrival time, to pricing.. I was very happy with the service. Will certainly use Live Oak Plumbing in the future. Great job guys!!

A neighbor recommended The Plumber. I called and they were able to come the same day. Our normal plumber gave us a timeframe 5 weeks from now. Two people showed up,  both wearing masks. They were able to to find the leak in nothing flat, in a different place than where I thought.  They were able to fix the leak in less than an hour leaving just a small hole in the wall to have repaired.
I now have a new plumber for any neds I have.

In less than 15 minutes our leak was fixed! I was referred by a friend from my church ministry and every good word she said was absolutely true. Fast, courteous and detail oriented was our service today by Skylar and Corey. Skylar was always kind and returned my phone calls promptly. Thank you for your service and I will certainly refer you to any who need plumbing services.

DISREPUTABLE!  Do not use this company.  They sent Gary who apparently has been with the company for 8 years (says a lot) to fix my hot water heater.  He shows up and 10 minutes later says he needs to go to the store to get parts and replace everything.  He is gone for almost 45 minutes (when I live 2 minutes from Home depot) and then returns to fix my hot water heater.  I leave for 30 minutes to pick up my kids from school and when I return, he is gone.  My 25 year old daughter was here and he didn't leave paperwork, didn't say anything to her, didn't check to see if the thermostat he replaced fixed the problem...NADA!

SO...I called the answering service and JIMMY the owner called me back and all I received was a well...uh...sorry, Gary has been with me for 8 years...uh...it is the warranty company's fault because we follow their guidelines?  Gee Jimmy, get a clue about customer service! Your guy didn't assess or identify the problem correctly so send his ass back out and fix my water heater so I can take a hot shower as opposed to a cold shower!!!  BUT NO...just a sorry but I can't do anything else?  REALLY???  Because the warranty company won't pay you again?  Good job Jimmy, owner of Mr. Young's plumbing!

I had originally called another company who was unsuccessful in remedying the problem. Called Made and they came out to fix my backed up pipes on short notice. Got my issue solved in a short amount of time and with the utmost professionalism. Thanks Ben!

Called these guys to connect a gas dryer and, possibly, recess the gas valve. What I got was an explanation of how complicated it would be, reasons why they couldn't do certain things, etc and a $650 quote. Just to connect it and not modify it would be $300 or more.
A local plumber just left and did everything I asked for $125 in 45 minutes. I was so happy I tipped $25 more. Tioga is clearly out to stick it to their customers with outrageous prices.

Steve H. showed up and got our problem diagnosed and fixed quickly. He was very pleasant and personable. The job was out side in freezing weather and not once did he complain about the elements. Thank you Steve for a job well done, stay safe out there.

I used the email service on a Friday night to set up an appointment Saturday morning. Easy to set up and received a call in the am with a time to expect the plumber.

***revised 12/11 to three stars for:
Pros:
-Upfront pricing
-resolution of two problems after calling them back out
-camera-ed my system at no charge after the error
-Carissa Stinson makes genuine efforts to hear my frustration
-warranty on work good for 12mos

Cons:
- felt like I didn't get what I initially asked for in inspection of system BEFORE installing flooring, which will now cost me time and money
- didn't perform quality inspection after work causing me to call them back out more than once
- didn't perform thorough testing/inspection of gas line to fireplace before selling me new line
- didn't provide me with requested materials for insurance and have no recorded notes of phone conversations requesting this info

Still, they have plenty of 5-star reviews. Sometimes relationships just don't work out. Might have just been a bad time for them. You may have better luck, and they might make the necessary changes so that my experience does not get repeated. This is my hope for them as I desire small, local businesses to be successful. I had really high hopes about them based on the recommendation....it just didn't work out for me.

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Highly recommended by a trusted source...ultimately let me down.  

After buying a house I had some time before move-in to get some necessary repairs and renovations done. LS Plumbing was highly recommended by a close friend. They came out as scheduled. Upfront pricing so no surprises. Pricing was high, but based on recommendation I assumed it would be good work, and I was tied up with other things.  I asked for an inspection of total system, and let the tech know of a specific issue relayed to me by the seller. He diagnosed the first minor problem he saw and went no further. I asked That's all? and the tech indicted yes. I felt confident in their expertise and moved forward with installing flooring throughout the house. After move-in we had a major backup and called them back out. They diagnosed a sewer line issue under my living room slab (and brand new floor). The tech's response was wish we had known about this a month ago.....which did nothing to make me feel better about the new flooring having to be taken up at my own expense and the disruption for my family...which again, I wanted to identify and resolve BEFORE moving in.  The rest of the work was poorly done and they made two more trips out to try and resolve....which could've been caught in the initial call had there been some quality control, or even a simple thorough inspection. I diagnosed on my own that they had installed a part backwards. This was also extremely frustrating as I am NOT A LICENSED PLUMBER, and they missed it TWICE before.  The office manager (Mrs. Stinson) genuinely seemed to care about how their company let me down. However, there was very little accountability from Mr. Stinson beyond admitting that the work had been of poor quality.

I still have a sewer repair to complete, but I have vacillated between giving them another chance to do good work...and not giving them another penny.  

Ultimately, they self-selected themselves out. I needed a quote and description of work to turn into my insurance agent for possible claim. After multiple requests (and assurances from them that they would provide) I gave up. I think they were hoping I would go away. And this review will live on the internet forever, which is a shame because nobody is perfect...and they had opportunities to get it right, but they didn't want to.

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