Best Businesses in Texas

These folks are the real deal!!!

After being quoted around $6000 by another local plumber, who told us our main line needed to be totally replaced, we decided to get a second opinion, and boy oh boy, am I glad we did!!!

Blake and his teammates Brand (I believe) and Joseph were fabulous!!!

Prompt, professional, and courteous, they managed to address and resolve the issue (roots in the pipe... I'm getting that dumb tree taken down.) in less than an hour!

And it didn't cost a fraction of the original quote.

Call these folks. They're friendly, and most importantly, trustworthy and honest!!! Thanks again y'all!

I am very thankful I reached out to Mike for my plumbing issues. Mike was very responsive and prompt and did a fantastic job.

Bryson came in and told me what he thought the problem was, what other potential problems he might find, and what it should cost. He came in, took care of it fast, and everything is great. Definitely going with Bow Tie next time.

Kenny is an awesome plumber and actually cares about his customers.  After 2 other plumbers couldn't find the time to come out to my house sent by my insurance agency, Kenny came, after hours to fix a problem that was more than just a leak.

Chance at Augerpros Plumbing came out to service our property during the worst weather conditions! They were fast, knowledgeable, reliable and provided an awesome plumbing experience. You definitely will not be disappointed.

I had both a busted pipe and clogged drain under my kitchen sink.  We contacted Legacy late in the day and got an appointment for the next morning.  That was a huge relief since we had to shut off the water to the house until someone could come to the house.  

Steven and Mathew arrived the next morning.  I showed then what they would be dealing with and they set about assessing the situation.  They arrived at an estimate and also gave me several alternatives for me to choose from depending on what would best suit me and my pocket.  Once I had settled on what I wanted they set about addressing the situation.  They worked together in a very efficient manner never getting in each others way yet seemingly anticipating what each other would need next.  They completely cleaned up their work area when they were done.  They even went so far as to completely shine up the sink and thoroughly cleaned the under side of the cabinet when they were done.  I was impressed!

I also have to say these two men were clean, well groomed and not your stereo type image of service workers.  They were well spoken, friendly and engaged in a high level of customer service behavior.  

I would absolutely recommend them to anyone who needs plumbing service.  A very satisfying experience.

I have used them for years now and never once had a bad experience. They always show up when they say they will and have always done a very good job. I use them for my house, my mothers and our rental property. Price is reasonable and plumbers are very professional.

I own a property management company and finding reliable and knowledgeable plumbers has been the single biggest obstacle we have encountered. However, when we found Professor Plumber, we knew we would have a great vendor partner. Several days ago, I personally experienced a plumbing issue at my own home and when I called, they were here within a couple of hours, cleaned the line, ran the camera and determined the cause. Tyler was diligent and did not give up until he located the problem. With this old house, it's always with great anxiety that I have a plumbing issue because I do have cast iron but working with Professor Pipes, my mind is at ease knowing they're going to be honest, thorough and with reasonable pricing. This gives me comfort also knowing they are servicing my property management clients with the same level of care. Highly recommend.

Posted earlier I was unable to reach the Company.  The effort to reach me has been appropriately aggressive and I appreciate what appears to be a sincere desire to move this along.  Being in sales, I know things can happen, however how the problem is rectified speaks volumes.  Still pending service, but the response has been good.

Fantabulous experience! Jeff came out to adjust the gas connection on our stove so we could move it closer against the wall. He communicated well by confirming, calling back promptly (even after hours!), and did our shower drain all at the same time.(I believe he called the drain a great science project! hahaha)  He told us the cost for the drain and didn't bother to ask for that portion of the fee. just had to pay for the gas connection. When he checked if the gas was working again, everything worked. We later discovered that the fireplace starter pilot went out. He is coming back Monday to light it himself. He said he didn't feel comfortable with us doing it! This guy is great. We plan on using him for just about everything!

Pablo is a stand out guy, hard worker and does a great job.  Highly recommend him!

Appointment was easy to schedule. Don called that he was on his way snd arrived as scheduled. Work was professionally done. Don was pleasant to work with. I will definitely use Lone Oak again.

Curt was absolutely incredible. My mom and I had a massive leak coming from our backyard faucet that we tried to fix ourselves, but in doing so we loosened something behind the brick that shot out like a geyser. We called the closest place which was The Plumber. We shut off the water to the house and Curt was able to come out a little over an hour later. He took one glance at it and let us know he would be done in about half an hour. He cut into the brick, replaced the whole faucet and re-sealed the brick for $200. This guy is awesome and has saved my mom quite the water bill :/

I have used them twice now, very efficient very cost-effective and very honest I would not use another plumber.  Highly recommended.

DISREPUTABLE!  Do not use this company.  They sent Gary who apparently has been with the company for 8 years (says a lot) to fix my hot water heater.  He shows up and 10 minutes later says he needs to go to the store to get parts and replace everything.  He is gone for almost 45 minutes (when I live 2 minutes from Home depot) and then returns to fix my hot water heater.  I leave for 30 minutes to pick up my kids from school and when I return, he is gone.  My 25 year old daughter was here and he didn't leave paperwork, didn't say anything to her, didn't check to see if the thermostat he replaced fixed the problem...NADA!

SO...I called the answering service and JIMMY the owner called me back and all I received was a well...uh...sorry, Gary has been with me for 8 years...uh...it is the warranty company's fault because we follow their guidelines?  Gee Jimmy, get a clue about customer service! Your guy didn't assess or identify the problem correctly so send his ass back out and fix my water heater so I can take a hot shower as opposed to a cold shower!!!  BUT NO...just a sorry but I can't do anything else?  REALLY???  Because the warranty company won't pay you again?  Good job Jimmy, owner of Mr. Young's plumbing!

The owner, Ben, came personally and cleared two clogged sinks, flushed two water heaters, and then even fixed water pressure issues that I had with two separate sinks at no extra charge!  I called the day before and he answered immediately and answered all of my questions.  He then came out the next day, right on time, and completed all of the work.  He gave a written quote BEFORE touching a thing, which was very competitive, and left no room for surprises.  I would hire him again and recommend Ben and his team without hesitation!

If I ever need an electrician I will call Tioga. For an upfront, honest and fair price quoted, I found out what the problem was and various recommendations on how I can resolve.

He waited for me to return from an errand and was very knowledgeable and professional.  For once I knew I had found an angel of a company who I trust to be totally transparent and not price gouge me!  So glad to know you are in my area!

Have used Roto-Rooter before and trusted them.  No more.  When I use them it is always for the same service - cleaning out the sewer line from the clean out to the house and out to the alley.  In 2006 this was $150.  In 2010 it had gone up to $175.  Pretty reasonable.  We decided to call them out about 6 months later to prepare for several events at our house.  The line seemed to be slowing down.

The service guy showed up and quoted me a price of $270.  This was almost a $100 more than 6 months previously.  I went in and checked the previous charge to confirm.  When I came back out to question it he gave several reasons.  Having to clean out both ways, price increase.  However, he promptly dropped the price to $180 with a 10% discount.  My BS detector went off and I told him to tell me what I owed for him coming out and for him to pack up.  (I try to be fair in my dealings with people)  He told me there was a $90 charge.  While he was loading up I called the office.  They could not give me a price or explanation of the discrepancy of the charges.  They told me that there should be no charge for him coming out - it was a free estimate.

I contacted their customer service info.  Played phone tag with a guy from the local franchise.  He just kept asking several questions and never gave any real explanation for the behavior or apology.

I will do this service myself in the future or will hire a true local company.

Phenomenal. Larry and his guys saved my house from an ex-contractor's disaster workmanship. They came out to do the assessment the same day I called them and began work the next morning. They arrived on time, stayed late and stuck to the quote despite the extra 2 days of work that was unexpected. Larry and crew were hardworking, respectful and pleasant to be around. If I ever have any more issues (fingers crossed I don't), I will be calling them.

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