Best Businesses in Texas

I had to have major work on my wash out.  There were roots growing into my line and the connections were off.  Stram was great and walked me through it all showing me everything on his camera.  The price was very reasonable and they did quick work.  I'm very thankful to their professionalism and work quality as I was in a tough spot.

I am very thankful I reached out to Mike for my plumbing issues. Mike was very responsive and prompt and did a fantastic job.

Contracted with Bowtie Plumbing to fix problems with several toilets. They were very responsive and reasonably priced. Highly recommend!

Such a nice business, our mother needed a plumber and when I called Kenny's they were booked but gave me the number of a guy who could come the same day! I recommend highly !

Great job. Came out, found the problem and fixed it ASAP. I will use the guys again. Very fair pricing.

Alex Maxwell is a tremendous representative for Legacy Plumbing!  I am not sure that I can find sufficiently glowing terms to do him justice.  Professional, proficient, knowledgeable, capable, patient, neat, pleasant...etc.  Alex was originally here to clear a blockage in one of our toilets and after asking if I was interested in recommendations to address this recurring problem, he  was immediately able to offer detailed options from memory.  No need to check on it or check with the boss.  
I also had a completely unrelated question about another nagging issue we had with the kitchen sink taking forever to get hot water...again, he was immediately able to offer a detailed explanation of a resolution from memory!  If that were not enough, he also offered to inspect our hot water heater without me asking, just as an added benefit.  
We decided to execute on all the recommendations to upgrade our toilets to the Kohler Cimarron and install a Comfort Pump on our hot water heater to address the issue at the kitchen faucet.  
Alex came out to start the installs on Monday, January 18th and patiently and fully explained every step of the process and the function of the Comfort Pump.  We now get HOT water in the kitchen in very few seconds instead of a minute and half and we are NOT wasting gallons of water each time!  With what water costs around here I believe the cost of the Comfort Pump will be recovered in lower water bills, not to speak of the much improved convenience!
As for the Kohler Cimarron toilet...let's just say it's simply awesome.  Comfort height for my old knees and I think it might be able to flush an actual brick!  It is a massive improvement from the toilets that the builder installed for a number of reasons and still rated at 1.28 gallons per flush...more water cost saved!  Alex also patiently explained the many benefits of this wonderful new device...like no more crappy flapper valve, 2-stage flush function, better bowl cleansing...etc.  Oh, and once again he addressed an issue with a clogged aerator screen in a bathroom faucet that I had not even noticed, but he did!
In short, WHEN you need a plumber...call Legacy and hope you get Alex, but I imagine that their other folks are pretty awesome as well.  We are just a little prejudice since Alex is our guy.  My wife and I are so impressed we are considering adopting him!  LOL

Thank You Alex!  Thanks to Legacy Plumbing for hiring such great people!

Gold Plan Members for life!

Stephen & Denise

These are some of the good guys! I've been through a lot of plumbers and they are honest, fair priced and on time. A second leak occurred immediately after a disposal was replaced and they came right back out and didn't charge again.

I own a property management company and finding reliable and knowledgeable plumbers has been the single biggest obstacle we have encountered. However, when we found Professor Plumber, we knew we would have a great vendor partner. Several days ago, I personally experienced a plumbing issue at my own home and when I called, they were here within a couple of hours, cleaned the line, ran the camera and determined the cause. Tyler was diligent and did not give up until he located the problem. With this old house, it's always with great anxiety that I have a plumbing issue because I do have cast iron but working with Professor Pipes, my mind is at ease knowing they're going to be honest, thorough and with reasonable pricing. This gives me comfort also knowing they are servicing my property management clients with the same level of care. Highly recommend.

Blacktie plumbing was the only plumbing company that could come out after the snowstorm and replace our hot water heater in such a short amount of time. Daniel came out Monday afternoon and will able to get us a new 50 gallon water heater installed and brought our existing connections up to code. They also pulled permit permit and had the city inspector come out the following day, to verify the work and we pass with flying colors I highly recommend Blacktie Plumbing.

Fantabulous experience! Jeff came out to adjust the gas connection on our stove so we could move it closer against the wall. He communicated well by confirming, calling back promptly (even after hours!), and did our shower drain all at the same time.(I believe he called the drain a great science project! hahaha)  He told us the cost for the drain and didn't bother to ask for that portion of the fee. just had to pay for the gas connection. When he checked if the gas was working again, everything worked. We later discovered that the fireplace starter pilot went out. He is coming back Monday to light it himself. He said he didn't feel comfortable with us doing it! This guy is great. We plan on using him for just about everything!

I called to make an appointment to have Pablo come out during the week with a hot water issue, thinking our hot water heater was going out. Within 15 minutes of leaving the message my call was returned and he was leaving his last job heading home, but graciously offered to stop by and look at our problem. Within 20 minutes he was at my house and within 5 had already diagnosed the issue, even offering to stay and fix it today.

Where I really felt the most comfortable is he didn't pull a price for the job out of thin air. He had a sheet with all services and prices and showed me exactly what I needed and how much.

Great service, extremely friendly and even more helpful. We will definitely be calling anytime we have an issue in the future.

They did a great job, from the scheduling, to arrival time, to pricing.. I was very happy with the service. Will certainly use Live Oak Plumbing in the future. Great job guys!!

A neighbor recommended The Plumber. I called and they were able to come the same day. Our normal plumber gave us a timeframe 5 weeks from now. Two people showed up,  both wearing masks. They were able to to find the leak in nothing flat, in a different place than where I thought.  They were able to fix the leak in less than an hour leaving just a small hole in the wall to have repaired.
I now have a new plumber for any neds I have.

Well I consider myself pretty handy around the house when it comes to plumbing basics.  I got into a little trouble with re setting the toilet tank on a Koehler product.  The gentlemen at Bluebonnet came out and got me taken care of quickly and honestly.  They had the difficult job in 25 minutes keeping my cost to their trip fee not including the parts I provided.  I would recommend them to anyone who needs a plumber.

They were sent out though my warranty company, and everyone was wonderful! From the office person to the tech. They arrived when they said they would and did the work. The tech explained everything to me and cleaned up after themselves. I will be only using this company from now on! Thank you!

The owner, Ben, came personally and cleared two clogged sinks, flushed two water heaters, and then even fixed water pressure issues that I had with two separate sinks at no extra charge!  I called the day before and he answered immediately and answered all of my questions.  He then came out the next day, right on time, and completed all of the work.  He gave a written quote BEFORE touching a thing, which was very competitive, and left no room for surprises.  I would hire him again and recommend Ben and his team without hesitation!

Honest and reliable company.

We called Tioga to help my elderly mom sort out her complicated electricity issues. She had already hired another company to do several hundreds of dollars of work in her home; to no prevail.

We were concerned that maybe another company would take advantage of her again and flew in from New York to help her get a solution. A rep from Tioga came to her house and gave us an honest and comprehensive outline of what the issue was. He also proposed solutions at different price points that would resolve her ongoing electrical issues. I can tell you confidently, Tioga is an honest and reliable company with fair pricing and reasonable assessments of electrical issues.

We are so grateful for their help and glad to know we have a new relationship with an honest, safe and reliable electrician for our projects.

Pathetic service! I highly unrecommend them, at least this location that is! I originally called to have them locate the clean out and clean it out. They then came the day of and I was told by a guy named Jordan that they would be able I help me find the leak but needed to find a functioning camera that they didn't have that day. I was told that they would come out the next morning. The next morning, their office staff told me they wouldn't be able to send anyone out until later, since their guy made a mistake in scheduling it for the morning, they told me that the guy that had it scheduled had that day off or was on vacation, so I had to wait until 4pm for them to come out. Another one of their guys came and worked for 2 hours, afterwards he said after using their camera and cleaning everything out, there wasn't anything wrong, except that the house had no clean out. They were originally supposed to provide me a service contract prior to starting and couldn't even provide that, they only asked me over the phone  if they could start and this was the only thing they could to get started at the time. Afterwards, the next day, I was called that they wanted to collect payment, and they hadn't even sent me an invoice, they just wanted me to pay without any invoice(here I'm thinking it's an established company). They were then charging me pretty much double of what I was originally told over the phone. When I questioned them, they were very rude and pretended as if they didn't know what I was talking about, once I chewed them out to do their own due diligence on what I was talking about, they then went and fixed their financial discrepancies and sent me an invoice(of which I had to request, otherwise they wouldn't of sent me anything).
Never again will I use this Rotor Rooter!

Horrible horrible service as well as customer service!

***revised 12/11 to three stars for:
Pros:
-Upfront pricing
-resolution of two problems after calling them back out
-camera-ed my system at no charge after the error
-Carissa Stinson makes genuine efforts to hear my frustration
-warranty on work good for 12mos

Cons:
- felt like I didn't get what I initially asked for in inspection of system BEFORE installing flooring, which will now cost me time and money
- didn't perform quality inspection after work causing me to call them back out more than once
- didn't perform thorough testing/inspection of gas line to fireplace before selling me new line
- didn't provide me with requested materials for insurance and have no recorded notes of phone conversations requesting this info

Still, they have plenty of 5-star reviews. Sometimes relationships just don't work out. Might have just been a bad time for them. You may have better luck, and they might make the necessary changes so that my experience does not get repeated. This is my hope for them as I desire small, local businesses to be successful. I had really high hopes about them based on the recommendation....it just didn't work out for me.

****Original post:

Highly recommended by a trusted source...ultimately let me down.  

After buying a house I had some time before move-in to get some necessary repairs and renovations done. LS Plumbing was highly recommended by a close friend. They came out as scheduled. Upfront pricing so no surprises. Pricing was high, but based on recommendation I assumed it would be good work, and I was tied up with other things.  I asked for an inspection of total system, and let the tech know of a specific issue relayed to me by the seller. He diagnosed the first minor problem he saw and went no further. I asked That's all? and the tech indicted yes. I felt confident in their expertise and moved forward with installing flooring throughout the house. After move-in we had a major backup and called them back out. They diagnosed a sewer line issue under my living room slab (and brand new floor). The tech's response was wish we had known about this a month ago.....which did nothing to make me feel better about the new flooring having to be taken up at my own expense and the disruption for my family...which again, I wanted to identify and resolve BEFORE moving in.  The rest of the work was poorly done and they made two more trips out to try and resolve....which could've been caught in the initial call had there been some quality control, or even a simple thorough inspection. I diagnosed on my own that they had installed a part backwards. This was also extremely frustrating as I am NOT A LICENSED PLUMBER, and they missed it TWICE before.  The office manager (Mrs. Stinson) genuinely seemed to care about how their company let me down. However, there was very little accountability from Mr. Stinson beyond admitting that the work had been of poor quality.

I still have a sewer repair to complete, but I have vacillated between giving them another chance to do good work...and not giving them another penny.  

Ultimately, they self-selected themselves out. I needed a quote and description of work to turn into my insurance agent for possible claim. After multiple requests (and assurances from them that they would provide) I gave up. I think they were hoping I would go away. And this review will live on the internet forever, which is a shame because nobody is perfect...and they had opportunities to get it right, but they didn't want to.

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php