Best Businesses in Texas

I had to have major work on my wash out.  There were roots growing into my line and the connections were off.  Stram was great and walked me through it all showing me everything on his camera.  The price was very reasonable and they did quick work.  I'm very thankful to their professionalism and work quality as I was in a tough spot.

I am very thankful I reached out to Mike for my plumbing issues. Mike was very responsive and prompt and did a fantastic job.

Bryson came in and told me what he thought the problem was, what other potential problems he might find, and what it should cost. He came in, took care of it fast, and everything is great. Definitely going with Bow Tie next time.

My Dad passed away and there were some plumbing problems in the house.  I live in Texas and was given Kenny's name to call.  Kenny and his son came out and fixed all the plumbing issues.  I was pleasantly surprised at the cost - came in below what I had anticipated.  I would highly recommend Kenny's Plumbing.

Marianne Helliwell

Needed repair of a toilet that kept running. They came out same day and fixed it for a reasonable price. The guys were polite, efficient and neat, and wore shoe covers to keep things clean. Very satisfied and will go to them next time we need plumbing services.

Ahndre and Brandon just replaced both of my water heaters. They were AWESOME!  Arrived on time, were courteous, efficient and professional.  They did an excellent job and came in under the original quote. I highly recommend they're services and will call on them again. Top notch!

Elsewhere (not on Yelp) I saw a few favorable reviews for Benton Plumbing of Benbrook, so I took a chance and called them about a leaky faucet (not an emergency).

The receptionist told me that they had an opening for the next Tuesday (I had requested a Monday or Tuesday appointment). She said the plumber would arrive between 11 and noon.

Tuesday, 10:45 a.m., Benton's called, saying the plumber was on his way. He (Paul) arrived at 11 sharp. He fixed my two bad faucets quickly (he did have to go to a nearby hardware store to get the proper fittings for my particular faucets).

Very reasonable charge ($85 per hour, plus parts).

I was very pleased! I asked for extra cards so I could spread them around the house (I tend to lose such cards).

Highly recommended!

Updated May 15, 2014: I have had occasion to use Benton's two more times since my original review. The review stands. Excellent service indeed!

I own a property management company and finding reliable and knowledgeable plumbers has been the single biggest obstacle we have encountered. However, when we found Professor Plumber, we knew we would have a great vendor partner. Several days ago, I personally experienced a plumbing issue at my own home and when I called, they were here within a couple of hours, cleaned the line, ran the camera and determined the cause. Tyler was diligent and did not give up until he located the problem. With this old house, it's always with great anxiety that I have a plumbing issue because I do have cast iron but working with Professor Pipes, my mind is at ease knowing they're going to be honest, thorough and with reasonable pricing. This gives me comfort also knowing they are servicing my property management clients with the same level of care. Highly recommend.

Black Tie Rodney & Joel were just out to my house.

I am extremely pleased with them, they were ON TIME, very professional and courteous.
they answered all our questions with ease, some plumbers don't want to be bothered.
These guys are customer friendly. Thanks for being there !

Koby Taylor

I highly recommend All Aces plumbing because they are very professional and knowledgeable about plumbing. Robert came in and solved all of our problems in only 3 hours. He was very nice to us.

He is the best. Just very busy. Wish there were 5 of him. Can. It recommend him enough.

Great service. Fast and reliable. Bryar was able to find a leak and saved us a lot of money. He was great! I highly recommend them!

Curt was absolutely incredible. My mom and I had a massive leak coming from our backyard faucet that we tried to fix ourselves, but in doing so we loosened something behind the brick that shot out like a geyser. We called the closest place which was The Plumber. We shut off the water to the house and Curt was able to come out a little over an hour later. He took one glance at it and let us know he would be done in about half an hour. He cut into the brick, replaced the whole faucet and re-sealed the brick for $200. This guy is awesome and has saved my mom quite the water bill :/

I have used them twice now, very efficient very cost-effective and very honest I would not use another plumber.  Highly recommended.

We had an awesome experience with Eddie and William from Mr. Young's Plumbing. They were very professional, and fixed most of our plumbing problems. They did find a larger problem than expected, but are returning to fix everything just perfect! They were great!

I had originally called another company who was unsuccessful in remedying the problem. Called Made and they came out to fix my backed up pipes on short notice. Got my issue solved in a short amount of time and with the utmost professionalism. Thanks Ben!

We called on Monday for an appointment for them to come out and unclog drain in our bathroom. They asked which day and time would be good and we said Thursday morning. They gave us a window of 11am to 1pm. Never a call to us during this time. Called them two times and said they were on an emergency and we were next in line. And she was just going to call me. Yeah right. Never heard from them again. Called again at 4:30 and said they were still on emergency and had never tried to call us. Terrible customer service. And what do they have, one plumber? We got there name from Home Advisors. Never again. I only had one day off this week and wasted it for nothing. Still can't use bathroom.

My sewer line clogged which was causing water to backup into the house.  Within an hour of calling, Hayden Rodriguez showed up and cleaned out the sewer line.  He was very professional, friendly and offered tips on how to prevent it from happening again.  I would not hesitate to call again.

***revised 12/11 to three stars for:
Pros:
-Upfront pricing
-resolution of two problems after calling them back out
-camera-ed my system at no charge after the error
-Carissa Stinson makes genuine efforts to hear my frustration
-warranty on work good for 12mos

Cons:
- felt like I didn't get what I initially asked for in inspection of system BEFORE installing flooring, which will now cost me time and money
- didn't perform quality inspection after work causing me to call them back out more than once
- didn't perform thorough testing/inspection of gas line to fireplace before selling me new line
- didn't provide me with requested materials for insurance and have no recorded notes of phone conversations requesting this info

Still, they have plenty of 5-star reviews. Sometimes relationships just don't work out. Might have just been a bad time for them. You may have better luck, and they might make the necessary changes so that my experience does not get repeated. This is my hope for them as I desire small, local businesses to be successful. I had really high hopes about them based on the recommendation....it just didn't work out for me.

****Original post:

Highly recommended by a trusted source...ultimately let me down.  

After buying a house I had some time before move-in to get some necessary repairs and renovations done. LS Plumbing was highly recommended by a close friend. They came out as scheduled. Upfront pricing so no surprises. Pricing was high, but based on recommendation I assumed it would be good work, and I was tied up with other things.  I asked for an inspection of total system, and let the tech know of a specific issue relayed to me by the seller. He diagnosed the first minor problem he saw and went no further. I asked That's all? and the tech indicted yes. I felt confident in their expertise and moved forward with installing flooring throughout the house. After move-in we had a major backup and called them back out. They diagnosed a sewer line issue under my living room slab (and brand new floor). The tech's response was wish we had known about this a month ago.....which did nothing to make me feel better about the new flooring having to be taken up at my own expense and the disruption for my family...which again, I wanted to identify and resolve BEFORE moving in.  The rest of the work was poorly done and they made two more trips out to try and resolve....which could've been caught in the initial call had there been some quality control, or even a simple thorough inspection. I diagnosed on my own that they had installed a part backwards. This was also extremely frustrating as I am NOT A LICENSED PLUMBER, and they missed it TWICE before.  The office manager (Mrs. Stinson) genuinely seemed to care about how their company let me down. However, there was very little accountability from Mr. Stinson beyond admitting that the work had been of poor quality.

I still have a sewer repair to complete, but I have vacillated between giving them another chance to do good work...and not giving them another penny.  

Ultimately, they self-selected themselves out. I needed a quote and description of work to turn into my insurance agent for possible claim. After multiple requests (and assurances from them that they would provide) I gave up. I think they were hoping I would go away. And this review will live on the internet forever, which is a shame because nobody is perfect...and they had opportunities to get it right, but they didn't want to.

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