Best Businesses in Texas

I had to have major work on my wash out.  There were roots growing into my line and the connections were off.  Stram was great and walked me through it all showing me everything on his camera.  The price was very reasonable and they did quick work.  I'm very thankful to their professionalism and work quality as I was in a tough spot.

I am very thankful I reached out to Mike for my plumbing issues. Mike was very responsive and prompt and did a fantastic job.

My water heater was extremely old and I knew I needed to replace it before it became an issue. I messaged Bow Tie to come out for a quote and Travis was extremely responsive and planned to come out the very next day. I did some research on the cost of a water heater install so I knew what to expect. Bow Tie was able to come out sooner than expected and provided great info about cost and install specifics. The quote was extremely reasonable and they were able to install that same day. The entire process took an hour or so from the time they arrived for the quote to the time they left after install. I highly recommend and will do business with them again!

Kenny is an awesome plumber and actually cares about his customers.  After 2 other plumbers couldn't find the time to come out to my house sent by my insurance agency, Kenny came, after hours to fix a problem that was more than just a leak.

I've had Augerpros come out on two different occasions for very different issues.  They took care of business quickly and effectively both times.  One of the situations required an investigation visit, and they didn't even charge for that.  I'll definitely be calling them again, and I have another project in mind to make some of our water-handling more efficient (and less prone to problems).  In addition to handling our problems well, communication was great all around.

This the third time in 2 years I've used Legacy ... and wouldn't call ANYONE else !  Totally professional, knowledgable, honest and prompt !!  From office/dispatch to tech staff !!   Every time !!   This time Kelly replaced an old outside leaking faucet for $423.  No surprises.  It was explained by a master plumber BEFORE I scheduled the job.  I have used them to replace water heaters and toilets ... each time with an excellent experience.   This organization is well-trained, smart and personable !!   I've never experienced the high level consistency of service from any other contractor/service company.  Well done, folks !!

I have used them for years now and never once had a bad experience. They always show up when they say they will and have always done a very good job. I use them for my house, my mothers and our rental property. Price is reasonable and plumbers are very professional.

I own a property management company and finding reliable and knowledgeable plumbers has been the single biggest obstacle we have encountered. However, when we found Professor Plumber, we knew we would have a great vendor partner. Several days ago, I personally experienced a plumbing issue at my own home and when I called, they were here within a couple of hours, cleaned the line, ran the camera and determined the cause. Tyler was diligent and did not give up until he located the problem. With this old house, it's always with great anxiety that I have a plumbing issue because I do have cast iron but working with Professor Pipes, my mind is at ease knowing they're going to be honest, thorough and with reasonable pricing. This gives me comfort also knowing they are servicing my property management clients with the same level of care. Highly recommend.

Kevin from Black Tie Plumbing did a great job fixing our toilet issues.  He troubleshooted several different problems with our old toilets and now we have turbo-flushing toilets instead of slow stinky ones!  I can take the plunger out of the bathroom!  We're happy!  Now I can invite friends over without saying,  you can come over as long as you promise not to poop.

I haven't written a review in a very long time but, the level of service we received was outstanding!

Jeff is a one man team. We called around 7am and he said he'd arrive between 9-11am. He was at the house at about 10:30am. Who doesn't love a plumber who's on time!?

We had a handful of projects for him:
-water heater on the fritz
-two different toilet tank problems
-two shower/bath handles not adjusting temperatures appropriately
-dishwasher overflow spout/return
-Fleck water softener installation quote

Jeff quickly diagnosed our water heater problem; replacing the control box and rod. He also fixed all of the other things before 4:15pm. He gave us an excellent price for excellent work. Wow! I was totally impressed by his knowledge, skills, commitment, and courteous manner. We will definitely be using his services again and, highly recommend him and his business.

Pablo is Super nice! When I found water leak around the water box where the main line goes into the house, I asked several companies for quote according to high Yelp rating.
The pricing was very reasonable compared to some other seemingly big company. More importantly he deserves the high reputation. Pablo was very helpful, knowledgeable, experienced and skillful, professional and patient. The problem was completely resolved and he was able to locate three leak points in total and fixed them completely.
Pablo said he owns the company and works for himself. If you are looking for someone trustworthy, I believe you can check with Pablo first!

Don was terrific! Detected and fixed a slab leak with minimal after math in the garage dry wall. Was professional and very informative through the whole process. Very competitive pricing up front and no hidden fees later! He even fixed a wiring issue on my hot water heater for no extra charge! I had shopped around and felt very comfortable and confident in his work and honesty. I would highly recommend Live Oak Plumbing!

I highly recommend The Plumber. I first had the owners son Casey and Nate install a new kitchen faucet. They did a great job. So respectful and knew what they were doing. I then had an appointment with Curt, the owner. He installed a new toilet in my half bath in like 30 minutes. So nice. He lives a street down from me in Parr Park. He's coming back next week to move my old toilet to the curb for bulk pickup. Couldn't have been nicer. Reasonable prices. Been in business for 40 years.  Please call for your plumbing needs!

Well I consider myself pretty handy around the house when it comes to plumbing basics.  I got into a little trouble with re setting the toilet tank on a Koehler product.  The gentlemen at Bluebonnet came out and got me taken care of quickly and honestly.  They had the difficult job in 25 minutes keeping my cost to their trip fee not including the parts I provided.  I would recommend them to anyone who needs a plumber.

Mr. Young's Plumbing is great! They are reliable, fast, and offer great prices for the exceptional work done. The owners are great and trustworthy people and all of their workers are fantastic as well. Support this business!!

I had originally called another company who was unsuccessful in remedying the problem. Called Made and they came out to fix my backed up pipes on short notice. Got my issue solved in a short amount of time and with the utmost professionalism. Thanks Ben!

If I ever need an electrician I will call Tioga. For an upfront, honest and fair price quoted, I found out what the problem was and various recommendations on how I can resolve.

He waited for me to return from an errand and was very knowledgeable and professional.  For once I knew I had found an angel of a company who I trust to be totally transparent and not price gouge me!  So glad to know you are in my area!

Have used Roto-Rooter before and trusted them.  No more.  When I use them it is always for the same service - cleaning out the sewer line from the clean out to the house and out to the alley.  In 2006 this was $150.  In 2010 it had gone up to $175.  Pretty reasonable.  We decided to call them out about 6 months later to prepare for several events at our house.  The line seemed to be slowing down.

The service guy showed up and quoted me a price of $270.  This was almost a $100 more than 6 months previously.  I went in and checked the previous charge to confirm.  When I came back out to question it he gave several reasons.  Having to clean out both ways, price increase.  However, he promptly dropped the price to $180 with a 10% discount.  My BS detector went off and I told him to tell me what I owed for him coming out and for him to pack up.  (I try to be fair in my dealings with people)  He told me there was a $90 charge.  While he was loading up I called the office.  They could not give me a price or explanation of the discrepancy of the charges.  They told me that there should be no charge for him coming out - it was a free estimate.

I contacted their customer service info.  Played phone tag with a guy from the local franchise.  He just kept asking several questions and never gave any real explanation for the behavior or apology.

I will do this service myself in the future or will hire a true local company.

***revised 12/11 to three stars for:
Pros:
-Upfront pricing
-resolution of two problems after calling them back out
-camera-ed my system at no charge after the error
-Carissa Stinson makes genuine efforts to hear my frustration
-warranty on work good for 12mos

Cons:
- felt like I didn't get what I initially asked for in inspection of system BEFORE installing flooring, which will now cost me time and money
- didn't perform quality inspection after work causing me to call them back out more than once
- didn't perform thorough testing/inspection of gas line to fireplace before selling me new line
- didn't provide me with requested materials for insurance and have no recorded notes of phone conversations requesting this info

Still, they have plenty of 5-star reviews. Sometimes relationships just don't work out. Might have just been a bad time for them. You may have better luck, and they might make the necessary changes so that my experience does not get repeated. This is my hope for them as I desire small, local businesses to be successful. I had really high hopes about them based on the recommendation....it just didn't work out for me.

****Original post:

Highly recommended by a trusted source...ultimately let me down.  

After buying a house I had some time before move-in to get some necessary repairs and renovations done. LS Plumbing was highly recommended by a close friend. They came out as scheduled. Upfront pricing so no surprises. Pricing was high, but based on recommendation I assumed it would be good work, and I was tied up with other things.  I asked for an inspection of total system, and let the tech know of a specific issue relayed to me by the seller. He diagnosed the first minor problem he saw and went no further. I asked That's all? and the tech indicted yes. I felt confident in their expertise and moved forward with installing flooring throughout the house. After move-in we had a major backup and called them back out. They diagnosed a sewer line issue under my living room slab (and brand new floor). The tech's response was wish we had known about this a month ago.....which did nothing to make me feel better about the new flooring having to be taken up at my own expense and the disruption for my family...which again, I wanted to identify and resolve BEFORE moving in.  The rest of the work was poorly done and they made two more trips out to try and resolve....which could've been caught in the initial call had there been some quality control, or even a simple thorough inspection. I diagnosed on my own that they had installed a part backwards. This was also extremely frustrating as I am NOT A LICENSED PLUMBER, and they missed it TWICE before.  The office manager (Mrs. Stinson) genuinely seemed to care about how their company let me down. However, there was very little accountability from Mr. Stinson beyond admitting that the work had been of poor quality.

I still have a sewer repair to complete, but I have vacillated between giving them another chance to do good work...and not giving them another penny.  

Ultimately, they self-selected themselves out. I needed a quote and description of work to turn into my insurance agent for possible claim. After multiple requests (and assurances from them that they would provide) I gave up. I think they were hoping I would go away. And this review will live on the internet forever, which is a shame because nobody is perfect...and they had opportunities to get it right, but they didn't want to.

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php