Best Businesses in Texas

Great job by Miguel! On time and very knowledgeable and very experienced. Was able to resolve my issue very quickly and very reasonably. Recommend this business hands-down!

$400 to pump a 1,000 gallon tank. Spoke with Phil and Marc came out the same day I called. Did a line stress test and then got to work. Took about 45 minutes and they didn't have to drive on our yard. Highly recommend every 5-7 years!

Pathetic service! I highly unrecommend them, at least this location that is! I originally called to have them locate the clean out and clean it out. They then came the day of and I was told by a guy named Jordan that they would be able I help me find the leak but needed to find a functioning camera that they didn't have that day. I was told that they would come out the next morning. The next morning, their office staff told me they wouldn't be able to send anyone out until later, since their guy made a mistake in scheduling it for the morning, they told me that the guy that had it scheduled had that day off or was on vacation, so I had to wait until 4pm for them to come out. Another one of their guys came and worked for 2 hours, afterwards he said after using their camera and cleaning everything out, there wasn't anything wrong, except that the house had no clean out. They were originally supposed to provide me a service contract prior to starting and couldn't even provide that, they only asked me over the phone  if they could start and this was the only thing they could to get started at the time. Afterwards, the next day, I was called that they wanted to collect payment, and they hadn't even sent me an invoice, they just wanted me to pay without any invoice(here I'm thinking it's an established company). They were then charging me pretty much double of what I was originally told over the phone. When I questioned them, they were very rude and pretended as if they didn't know what I was talking about, once I chewed them out to do their own due diligence on what I was talking about, they then went and fixed their financial discrepancies and sent me an invoice(of which I had to request, otherwise they wouldn't of sent me anything).
Never again will I use this Rotor Rooter!

Horrible horrible service as well as customer service!

Was told on phone first hour service call was $95. They replaced 2 stems and one divertor in a shower and 2 gaskets on 2 other stems then proceeded to charge $177 for the hour they were there and said that's their hourly rate. Guess I should of gotten it in writing. Rip off.

Thank you Martin for the quick response, evaluation and service on my A/C.  Your honesty, expert knowledge  and recommendations were appreciated.  I hope not soon, but look forward to working with you in the future if I have A/C or plumbing needs.  I received you glowing reviews from Next Door and the reviews were spot on.

Terrific response time and very professional. Took care of our problem very quickly!  The plumber, Nicholas was extremely courteous, pleasant, knowledgeable and helpful.  We will use Staggs plumbing in the future if we ever have a need for sure!

I belong to the Silver Club of Comfort Experts. I called in the morn and a technician was there in the late afternoon.  How many companies will do that for you? He checked out the unit and was able to give me a quote. He was personable and knowledgeable. I highly recommend this company!

I cannot say enough good things about this company.  I was out of town when my husband text me disastrous photos of our ceiling on the floor due to a back-up in the AC system in our attic.  I was watching a Texas Ranger game and saw a commercial for Xtreme Air.  It was about 7:30pm.  I called and a real human being answered the phone and there were two technicians at our home in 20 minutes.  Chad and Sam were wonderful and made my husband feel at ease during a very upsetting incident.  Apparently the last AC people had disconnected the emergency drain.  They were there for a couple of hours.  They got everything unclogged and running smoothly again and then called DryForce to come out to start the drying a repair process.  You would think the charges for coming out after hours would be astronomical.  No!!!  I was shocked at the low price.  We also bought a service contract which gives us 2 free check-ups per year, as well as a plumbing check.  I have had Chad and Sam back to check out our dampering system which had also been disconnected.  They were so nice and, right away, I saw why my husband was so impressed.  They were on time, thorough, and did a great job.  We have only been in our home for a year and a half and have had terrible luck, obviously, with AC companies.  Now, our worries are over.  We have great AC professionals we can trust, as well as plumbers.  I've already had Ruben out to check my plumbing.  He came out very quickly and was very professional, as well!!!  Thank goodness I'm a Ranger fan!!!!

We had a problem with our toilet leaking from the base, Joe showed up. He opened a hole in our wall on the other-side and created valves to shut on and off. He thought it was a slab leak and requested $1200 deposit for a $3500 job. Then concluded that he'd need to dig a tunnel from our H room to that bathroom which would end up being $6900. So we then needed to give him a deposit of $3500. We were feeling a bit weary considering he hadn't really checked the little things first like, a clog, for instance. He did not have a lot of plumbing tools on hand and needed to leave often. He has Zelle as a payment method and has you send it to his girlfriend instead of him or his company. On top of that, he has no paperwork. Nothing to sign, nothing to read over and confirm in writing. No receipts. He guilted us about not wanting him to start until 9am because he likes to start at 7am. I decided to give him the opportunity and he didn't show up. I called him at 7:30 and asked where he is. He said he needed to take his girlfriend to work. Be aware, he needs to take his girlfriend to work everyday at 9am. So the fact that we were guilted about that even when knowing this information is ironic. He does not call or text you to let you know he is on the way or if he's going to be late. You have to reach out to him to get answers. We decided to go our separate ways because we needed to have the issue fixed ASAP and had been without water for 5 days. We couldn't take it anymore. We also wanted to have a second opinion. We then had new plumbers come out the next day and they assessed the issue, which surprise! Was a clog. And fixed the problem within an hour. And only $600. It sucks because we wanted to give a small business a try but this was honestly not okay... He has yet to refund us for the services we did not have done. This is your friendly neighborhood warning. As it stands this company seems like a scam. I will follow up on this if and when I am refunded.

I used this company because my heater wasn't working.  When I called to inquire about cost, I was told it would be $79 for the service call and if I wanted them to fix the problem it would be more depending on what the issue was.  The guy was there for about 30 minutes before he determined it was my transformer. He asked me if I wanted him to go ahead and fix it, I asked how much and he said $250.  Me, not knowing any better said okay.  When it was time to settle up I was astonished to the see the bill.  They use a predetermined price for certain stages.  I was a Stage 2 charge, which was straight up $250.  No one ever mention this pricing scam to me.  I researched the price of the transformer and found it at Home Depot for $12.55!!  So for 1 hr. labor and a part that cost $12.55 they charged me $329...quite a markup!!  I think they are a bunch of crooks and will not recommend them to anyone!!  

PS-Keep in mind the weather temperature was in the teens!!  Two days later my heater is not working again!!.  I called them and they said that it would be warrantied if it was the same problem if not there would be a charge.  So, I'm thinking NOT.  I will not be suckered again!!  Called another company and they charge $34.95 for service call and do not have a predetermined Stage pricing.  So BEWARE this company!!

Sandra C.

Just beware- they will not even give you a general estimate over the phone (should have been my first clue). Walked in the house and said,we have to climb on the roof and that will be $175.00. Took them 7 ( yes7) MINUTES, and then of course we can't warranted it.  When I questioned him I was told several different reasons and then we don't warranted it unless we don't find anything.  Really!  They did reduce the price to 125.50.  I am thankful for that.