Best Plumbing Services in Tennessee

I absolutely love the work that Champion Plumbing has helped me with. From running a gas line extension to a new gas stove, replacing my water holding tank with a brand new one, plumbing in a new kitchen sink, to giving me advice on my heating system after a tune-up, every bit of it was done in a professional manner with no lag in service and no I'll get back to you tomorrow stuff! I'll go to Champion for all my plumbing and heating needs!

Great company! Had a minor mistake in the shower faucet install at first but came out to fix the mistake quickly and resolved the issue. They were easy to talk to and fast. The cost was average to low so that was great too!

Very responsive when I needed an estimate for installing an additional gas line for a clothes dryer.  Came out in the evening after supper to see what was required and he e-mailed a detailed estimate by 1 a.m. the following morning.  He offered a solution that was a bit more work than what I felt was required and because there was more effort involved, it had a higher price.  I opted to work with another plumbing company, but will keep USA Plumbing in mind because of the owner's hustle and willingness to help me.

Our toilet flooded at 5pm yesterday and Springer Plumbing was referred to us by another plumbing company that was booked up. Jeremy was fantastic. He arrived within 30 min of speaking with me and got to work. He stayed until the job was done, roughly 11pm, in the rain, in some seriously disgusting conditions. He worked with good humor and was committed to completing the job, even leaving the house and returning when a larger snake was needed. We are so very very grateful. His price was fair, especially for an emergency. I highly recommend Springer Plumbing!

I was having flooding in a flower bed. I called Friday morning and was told someone could be to my house the next day between 11&12.

Sandro came out to the house.
He called 30 minutes before arriving & was prompt in the time window that was given to me the day prior--arrived right at 11:15!

Sandro was extremely nice, very professional, identified the problem and got the job done well! It might've been the hottest day in Tennessee in the last two years. Feels like degrees of 99! It was about a 3 to 4 hour job of digging, cutting a leaking pipe and repairing. He worked very hard on it, worked through the intense heat & had such a positive attitude the entire duration of the job!
Price was fair for the time, labor & skill needed.
After speaking to him about the company I learned this is a family run business and let me tell you, IT SHOWS!! They truly care about their customers and do what it takes to get the job done!

Offered him water and granola bars as he worked through lunch and he was SO appreciative!
I HIGHLY recommend Mr. Rooter!

Highly recommend Steve Wilson Plumbing. A local family owned business. Awesome service. Honest and fair pricing.

Honest, helpful, and reliable. We love these guys. Scott won't sell you something you don't need, and he's consistently worked hard to diagnose weird problems on our aging HVAC unit. I recommend them without hesitation!

Our toilet flooded in the middle of the night. Called and Tony came right out in just a few hours. I was able to stop the overflow until he arrived. Thanks again!

I talked to Mr Mattena, about putting in an outside hydrant for me, and checking my dishwasher, it was new but not cleaning. He said it would be 95.00 an hour to install the hydrant, he was here maybe an hour  to  an hour and a  half, installing the hydrant and checking the dishwasher  and all he did was pull out the dishwasher and straighten out a kink, 5 min tops, HE HANDED ME A BILL FOR 677.00. I furnished the hydrant, so it cost him only a few dollars in material. An hour and a half at 95.00 an hour, totals  $142.50 , that is a very long way from $677.00.  If he would have been truthful with me I would have looked further, but I knew it could not take too long to dig a small hole, and insert the hydrant, with a few dollars worth of glue and fittings, so that is why I asked him to come, but it did not work out that way at all. They said they did not know why I waited so long to make this review, but I am not one to make waves, and I waited until I was strong enough to  make this review, not expecting anything in the way of renumeration, even though it would be justified,  the only satisfaction I have is in knowing that others are now aware that this can and did happen.    I AM STILL IN SHOCK. YOU MIGHT WANT TO RETHINK HIRING THIS MAN.

Very poor experience with the owner, Don Wood, as well as his office staff. After diagnosing the problem parts were ordered but never installed even after multiple phone calls from me, the customer. Was billed for incomplete work and then when the problem was supposedly fixed we had a larger problem than we started with, a huge leak that sprayed water over drywall. Called Don Wood and was treated like I was the problem. It took three trips to fix a bad sauter job. It's a shame because we had been a loyal customer for over 11 years. Looks like we'll find a new plumber who values their customers.

So my mom's toilet backed up at her house .Hiller came out Saturday to fix the issue ...while they were there they gave her three options ..insisting the 3rd option(most expensive) was the fastest and best option 800plus .once they ran the snake and cleared the line the installed a quick clean port ...finished right? No...they told my parents the line going to the septic tank was broken and it would be 1800 on top of the 800 plus....and they would come out this Thursday to do it ....I decided to dig it up myself with a shovel ..I traced the pipe from the house all the way back to septic tank ...guess what ...nothing was broken .......if they had an ounce of heart they would go and rewrite them a new bill and charge only for the drain clog and the service call ...I'm thinking 400 or less but hey I'm just an honest guy what do I know ....I have pictures for proof not sure how to upload

Awful service!!!! We spent over $5000 on the purchase and installation of a tankless water heater a little over a year ago. We've had nothing but issues with consistent hot water. We cannot get hot water in our master bathroom without running water down the drain for ten minutes!!! Hoffman came back out a few times and told us that we would need to pay another $1500 for them to connect the recirculating pump that is already within the hot water heater we purchased from them!!!! Why didn't they explain this when they quoted the price for the water heater to begin with?! Or explain that there would be an additional cost to connect the recirculating pump if we wanted to have hot water in a timely fashion. Hoffman supposedly ran tests to see why the hot water was not staying hot consistently in our kitchen also. They claim it is the city's issue and has to do with the pipes bringing water to the house. We called Navien (the manufacturer) directly and they pulled up our unit and information and said there were multiple tests that Hoffman could have run but didn't. They can tell on their end because it logs all tests performed in their tracking system for our unit.
Fast forward six months or so, our AC unit went out. We called Hoffman and thought we would start with them to get a quote. The gentleman, Billy, that came out seemed nice. He also looked at our water heater when we explained we were NOT happy with it. He gave us his word, which apparently is worth nothing, that they would make this right! That spending 5k+ on a water heater...you should be happy and should have hot water! He said that the air vent that was installed inside our basement was not allowing enough air circulation and probably should be vented to the exterior of the home. He said he would do that first and that it was not ok that they had not connected the recirculating line when they had initially installed the unit. He said that he would talk to their plumbing team and make sure to make this happen. He then proceeded to give us an astronomical rate for the replacement of our main AC/furnace unit. We chose not to go with them for that because we were able to get a quote for less than half the price for a brand new Rudd AC 16 sear unit with a longer installation warranty from a local company. We followed back up with Billy and our previous contact Mike a few times only to receive zero response to the promise that Billy had made to make our Navien purchase and installation right.
When I originally hired Hoffman for the hot  water heaters replacement I chose them because we had just moved here from out of state. I didn't know any local family owned companies yet and was afraid of getting taken. I've learned that the big dogs on the playground are truly the ones to look out for! Terrible introduction to Tennessee and will never recommend Hoffman or Navien for that matter!!! Absolutely wish we had stayed with the 10 year old tiny tank water heater that was here originally instead of trying to upgrade to a tankless!!! I miss having hot water to wash my hands and my face! It's pointless to even hope to have hot water if you quickly use the restroom and go to wash your hands because it won't happen anytime soon!! Sad that a company this large can't do the right thing after spending such a significant amount on what should have been an investment.

Overcharged by a LOT to recharge air conditioner. R410A refrigerant is $23/lb for a 25lb bottle. I was charged $77/lb to fill my 12lb system. Very costly, making a 200% profit on refrigerant is pretty despicable

Used his services based on a referral from a contractor and now I'm in the process of getting another company come and correct his work due to his lifetime warranty doesn't seem to really exist. I contacted him on a few occasions to fix problems I was having with the ejector pump he installed in my basement and he never could find time to come. I watched a few youtube videos and fixed what I could, but now I have to get my basement jackhammered again to have the ejector basin installed correctly and venting added. I do not recommend his services and when it comes to major plumbing, but installing a toilet or fixing a leak he should be fine.

In response to your response, yes YOU did do work for this client under your old business TNTExtreme that has the same phone number as your new business Sumner County Plumbing. New business name, but the same person and just because you change the business name doesn't mean you're lifetime warranty should not be honored. I also left this same review under your Angie's List account. I'm not looking to get anything from you or hurt your reputation, but I do like to leave honest reviews of work that I have done by contractors.

I saw good review for Matthew Burkeen, the owner / plumber & chose to call him to replace 2 outdoor faucets. I experienced Matthew as personable and friendly. He told me upfront his availability & the cost to replace the 2 outdoor faucets would be around $275 total ($85 per faucet & labor). I texted him to clarify the work I was requesting after that initial call, which he acknowledged. Upon the appt however, he informed me AFTER the work was complete that the charge was double the original quoted price due to extra fittings. In my opinion it was unprofessional to not communicate this upfront (prior to starting or finishing the work) and although he took some $ off and apologized, it felt off to me. I understand prices can change upon a situation however, please talk to the client directly prior to the work or ASAP. I contacted Matthew for a paper trail afterwards to clarify materials used & he proceeded to tell me that I initially only requested 1 faucet (why the price was different than expected) when I have documentation showing my initial text with date confirming 2 faucets.  

Apart from the communication topics, the work appears to be resolved decently enough. I want to support local family businesses yet would have reservations using this company again. I hope this situation inspires improved communication.