Best Plumbing Services in Tennessee
TERRIBLE CUSTOMER SERVICE AND EVEN WORSE KNOWLEDGE!!!!
I was referred to Helton's from my home warranty company for repair of my mini split A/C unit. The first appointment, the technician was supposed to arrive between 8am and 11am. I made it clear to the scheduler that I had an appointment that could not be rescheduled at noon. The technician finally arrived at my home at 11:30am after several phone calls. He had zero knowledge of mini split systems and was not shy about admitting that (why would they send this tech in the first place?). He gave it a brief look over (seriously just a look. no touching or taking things apart) and said it seemed to be working fine. I asked several questions regarding the general operating system of this unit, all of which he was unable to answer. He then asked for a check.
Three days later, the compressor froze and spewed ice all over my room. My home warranty company again referred me to Helton's. I spoke with the scheduler and set up an appointment for the following day between 8am and noon. At 12:00, when I still hadn't heard from a tech, I called. I was told that they tried calling my home warranty company to let them know that they don't have any technicians with knowledge of mini split systems, but were on hold for too long so gave up. NO ONE FROM HELTON'S BOTHERED TO CALL ME (the customer) and inform me that my appointment had been cancelled and they would not be sending anyone out. RUDE AND INCONSIDERATE OF OTHER PEOPLE'S TIME.
I was referred to Helton's from my home warranty company for repair of my mini split A/C unit. The first appointment, the technician was supposed to arrive between 8am and 11am. I made it clear to the scheduler that I had an appointment that could not be rescheduled at noon. The technician finally arrived at my home at 11:30am after several phone calls. He had zero knowledge of mini split systems and was not shy about admitting that (why would they send this tech in the first place?). He gave it a brief look over (seriously just a look. no touching or taking things apart) and said it seemed to be working fine. I asked several questions regarding the general operating system of this unit, all of which he was unable to answer. He then asked for a check.
Three days later, the compressor froze and spewed ice all over my room. My home warranty company again referred me to Helton's. I spoke with the scheduler and set up an appointment for the following day between 8am and noon. At 12:00, when I still hadn't heard from a tech, I called. I was told that they tried calling my home warranty company to let them know that they don't have any technicians with knowledge of mini split systems, but were on hold for too long so gave up. NO ONE FROM HELTON'S BOTHERED TO CALL ME (the customer) and inform me that my appointment had been cancelled and they would not be sending anyone out. RUDE AND INCONSIDERATE OF OTHER PEOPLE'S TIME.
3522 Central Pike, Hermitage, TN 37076
Shower stem valve thing broke and had a previous plumber come out and replaced it 3 different times said I was being hard on it . Ronnie from plumbing unlimited came out and saw corrosion inside the manifold that keeps ruining stems . Ronnie Replace the entire manifold and Everything needed . Works perfect now . Very fast and professional . Keep up the good work Ronnie
Nashville, TN
Jeremy was communicative and professional. We had a leaking hose bib that needed to be replaced. It got to the point we could hear water running all day long and it was clear we really needed to get it fixed. Not only was he quick, he was the lowest quote we received by far. I didn't realize that they're located in Murfreesboro. If I had, I probably wouldn't have considered them for the job, but I'm so grateful it worked out the way it did because we couldn't be happier with their work. We will definitely keep them in mind for future plumbing needs.
2103 Winthorne Ln, Murfreesboro, TN 37129
We have had several pin holes leaks in our water pipes from 1995. Once we discovered another active leak we decided it was best to replace the existing pipes. Mr. Rooter came out immediately to give us a quote. The quote was equilivent to other quotes. The guys were quick and professional. They were willing to come the next day, but due to our schedules we set it for the next day. They finished in one day, and we could not be more pleased. When leaving They were concerned enough to mention we should get hose bibs, or wrap the outside water spighats to protect them from the cold pending cold weather. The peace of mind is priceless and would definitely recommend this crew.
1878 Ashland City Rd, Clarksville, TN 37043
Austen was immediately responsive to my A/C emergency on the hottest day in recent middle Tennessee history. He not only quickly diagnosed and fixed my problem, he also undid some of my own self-maintenance errors.
He then did a solid maintenance service on the downstairs unit and was on his way.
He is totally professional, very knowledgeable, fairly priced, and the whole experience was top shelf from start to finish.
He was the 3rd company I contacted and the only one who answered the phone - the others did not return my calls or messages
I could not be happier with the whole experience.
Thank you Austin - i owe you big! Shop Spring Hill! SHOP LOCAL. Shop small businesses!
He then did a solid maintenance service on the downstairs unit and was on his way.
He is totally professional, very knowledgeable, fairly priced, and the whole experience was top shelf from start to finish.
He was the 3rd company I contacted and the only one who answered the phone - the others did not return my calls or messages
I could not be happier with the whole experience.
Thank you Austin - i owe you big! Shop Spring Hill! SHOP LOCAL. Shop small businesses!
2176 Loudenslager Dr, Thompsons Station, TN 37179
Jeff has done an incredible job each time I've hired him. Professional, curtious, knowledgeable, all at reasonable rates. Installed a water filtration unit, serviced my hot water heater, installed 2 bidets, fixed my sink and toilet, and answered every question I had, thoroughly. He's def my go-to guy !! :-)
3998 Rippey Lake Rd, Mt Pleasant, TN 38474
Timely response, great service. Would absolutely recommend Josh and his team, and will use them again personally if I have another issue.
Nashville, TN
This place is filled with a bunch of drug addicts, they're quick to lie about nothing just to make their next dollar. Not really a costumer friendly place they'll tell you one thing then do the complete opposite. Wouldn't recommend no one to them at all.
2655 8th Ave S, Nashville, TN 37204
Great service! Parthenon got our new HVAC unit installed within 3 days of calling for service! We have used Parthenon for plumbing as well. Will use again.
Nashville, TN
Contacted Bellevue 1st for a gas water heater replacement thru a neighbor recommendation. Definitely glad I did!
Arrived at house when they promised, quote was fair, and remarkably did the job the same day!
Actually required what turned out to be a minor follow up the next day and came over immediately and performed the adjustment.
Weylin is a super friendly, service oriented business professional. Highly recommend contacting him for a quote for your next plumbing project!
Arrived at house when they promised, quote was fair, and remarkably did the job the same day!
Actually required what turned out to be a minor follow up the next day and came over immediately and performed the adjustment.
Weylin is a super friendly, service oriented business professional. Highly recommend contacting him for a quote for your next plumbing project!
Nashville, TN 37221
American Plumbing provided me with prompt and excellent service. I called on the prior afternoon and I was their first stop on the following day. The plumber explained everything to me as he researched the issue and suggested repairs. The best part is that no out landish and unnecessary repairs were recommended. The prices were reasonable and I will use them again.
3333 Old Franklin Rd, Antioch, TN 37203
First time I used A&H was for a whole house repiping with PEX. They got the job because Rick impressed me from the start, and that impression never faded. Communicated before the job, fielded questions both before and during, all around professional. Rick and his crew paid attention to details (like cleaning/vaccuming up messes at the end of each work day) and though they encountered several challenges with this job, a few endemic to older houses, they rolled with it, and had solutions that demonstrated their decades of experience dealing with such things. Couldn't be happier with either Rick, his crew, or the finished work. Plumbing inspector wasn't here long at all - he knew quality work when he saw it, they didn't miss a thing. Could not recommend A&H more strongly.
121 Commerce Dr, Hendersonville, TN 37075
Was given a window between 12-2, at 200, I hadnt heard anything so I contacted the office. They said they didn't know where their guy was but said they could contact him if I wanted. Heard back at 230 that could be there at 330 but had to leave at 400. Just an absolute embarrassment of a business.
339 B Rockland Rd, Hendersonville, TN 37075
Our heat was on the fritz and called a few places that no longer service 37215, so tried Donelson Air. Our tech, Kenneth was super helpful, friendly, thorough and knowledgeable. Haven't had this great of service lately anywhere, so wanted to share!
2930 Sidco Drive, Nashville, TN 37204
It took a month to finish a job Ron was hired for - that should have taken two days. During the times he was at the site we found him napping in his truck, leaving the site a mess (left us without a toilet for 3 days), and he was habitually late to the site by two hours.
Ended up hiring someone else to finish the job.
Ended up hiring someone else to finish the job.
1309 Gartland Ave, Nashville, TN 37206
Mid-State Heat and Air has been my provider since 1989. The service is professional and personal. The technicians are excellent. I am a club member and have my system checked twice a year. I highly recommend this company.
7102 Lakeview Dr, Fairview, TN 37062
This company does not hold to their word of doing a job. Did not bother to call back after repeated inquiries to when would they start work. Their motto is you can count on us!.
Nothing could be further from the truth.
Nothing could be further from the truth.
Westmoreland, TN 37186