Best Businesses in Tennessee

I just had Helten's out here today to replace my air conditioner / heat pump. They are a family-owned business and David and his son came out today to replace my equipment. I could not be happier from the experience I had today and the bidding process. These folks are down to earth and have been in the business for 35 years. He was honest, easy to talk to and let him know what I was looking for and did exceptional work at my home today. Very reasonably priced. I got six bids total and he actually came in slightly at the lowest price. But that does not mean I got crappy equipment. The equipment he provided me with today was a very good brand name that can be trusted. 10-year parts warranty and a 2-year labor warranty which nobody else provided the 2-year labor warranty. Just overall a great experience. I would recommend this company for either general maintenance on your systems or replacement of systems.

Shower stem valve thing broke and had a previous plumber come out and replaced it 3 different times said I was being hard on it . Ronnie from plumbing unlimited came out and saw corrosion inside the manifold that keeps ruining stems . Ronnie Replace the entire manifold and Everything needed . Works perfect now . Very fast and professional . Keep up the good work Ronnie

Eason recently put in a tankless hot water system for our house, and I was very pleased with their work, with the system they brought to us that actually has a phone app to monitor everything, and the fact that when I had a problem they helped me immediately fix it on the phone.  Excellent people who did a great job.  I recommend!

We have had several pin holes leaks in our water pipes from 1995. Once we discovered another active leak we decided it was best to replace the existing pipes. Mr. Rooter came out immediately to give us a quote. The quote was equilivent to other quotes. The guys were quick and professional. They were willing to come the next day, but due to our schedules we set it for the next day. They finished in one day, and we could not be more pleased. When leaving They were concerned enough to mention we should get hose bibs, or wrap the outside water spighats to protect them from the cold pending cold weather. The peace of mind is priceless and would definitely recommend this crew. ​

Arty came out to look at our HVAC unit and took a lot of time to explain to us what was wrong and how it is supposed to work. He made it easy to understand and never appeared to be just trying to get our business. He really took the time to educate us. After we decided to just replace the unit, he was very prompt in returning a quote. Incredibly reasonable pricing and such a great guy to work with. As soon as we let him know we wanted to schedule the replacement, he scheduled us within 48 hours and they got the work done in 5 hours! Thank GOD for First Class Plumbing and HVAC. We would be miserable this summer if it wasn't for them and their business! I highly recommend him and his expertise to anyone! (It's finally back to 70 degrees in our house again!!! YAY!!!)

These are top quality, honest and skilled plumbers. Incredibly friendly and got the work done quickly. Will definitely use again.

I highly recommend SOS plumbing. They are prompt, courteous, professional and most importantly get the job done correctly the first time. I had them out to fix a few issues a couple weeks ago. Today I had a leaky kitchen sink that wasn't part of my original fixes from a couple weeks ago. They were fast in coming out to repair. If I could give more than 5 stars, I would.

This place is filled with a bunch of drug addicts, they're quick to lie about nothing just to make their next dollar. Not really a costumer friendly place they'll tell you one thing then do the complete opposite. Wouldn't recommend no one to them at all.

Awful experience. Technician was not upfront about options, price, and began working without me agreeing to their services. Additionally, they didn't fix the problem and still tried to charge me additional labor costs. Will never use them again.

Poor communication. They may be OK plumbers,  but kept me waiting at the job site until I gave up. Calling them before, during and after the agreed-upon time just gave a recording. Never again

The company does okay work, but every job they do for you they charge you $5.00 for gloves.  There is definitely some sketchy pricing with this company.  They also did a $1500 job for us for a filtration system.  Six months later we had issues and sent them to look at it, and they told us that that system should not have been put in as it wasn't big enough for the building.  However, they had no interest in paying for it as soon as I told them that it was their company that installed this.  They have some nice workers in the office, but some poor project managers.  They don't give two shits about the customer, just their profit

I heard really good reviews about this company so I had them come out to replace an outdoor faucet, unclog a shower drain and fix a toilet that kept running.  The technician was here on time but was here for about 3.5 hours.  He was at his van the majority of the time talking on the phone or smoking.  He even came out from under my crawl space smoking a cigarette.  My house smelled like smoke.  It took him 5 minutes to unclog the drain and about 10 minutes to fix the toilet.  I believe it took him about 1.5 hours max to replace the outside faucet.  Also, when he turned the water back on, he had it at the max pressure.  I thought our pipes were going to explode when I put the kids in the shower that night.  He billed me for 4 hours and charged me $675.  Yes, you read that right.  I called other plumbers after that and they told me it is about a $300 job.  I have emailed and called the company several times to discuss this and they will not call me back.  I would definitely not hire them to do any work on my house.

I had a water heater that needed to me relocated and had scheduled an appointment with his and hers plumbing. 20 minutes before they were supposed to show up they canceled on me due to an emergency call I was going to be stuck without hot water for a week due to the fact that they could only reschedule me a week later..... I was lucky enough to find Mr. Rooter plumbing. I explained to them the situation I was dealt and they were more than responsive to the situation! I was greeted by Blade, he had assessed what had needed to be done to ensure that I would have hot water for the coming weekend. Blade was very professional and made the experience very enjoyable. He had stayed late to ensure that the hot water was working properly and he wouldn't have to come back. I am more than happy with the experience I had with him today. I have been a general contractor for 10+ years and I am proud to say that he exceeded my expectations. I would give this man a raise if he was working for me he was very friendly, knowledgeable, and most important got the job done in a timely manner and was very clean! Thank you Blade for having such a great attitude and being willing to go the extra mile! 10/10

Came out and misdiagnosed, said it was compressor and very expensive repair.  Went straight to you need a new unit...10-15k, 3 ton.  Got another outfit out, fixed it for $395, new fan motor, works great now.  Not to be trusted...shady operators at best.

I have nine rental units in East Nashville and Madison and have used Ron Gomez exclusively for all my plumbing needs for more than 10 years.  He is experienced with older houses, great with tenants, reasonably priced, extremely reliable, and does excellent quality work.  I find him particularly valuable because he helps me think through decisions with reference to my long-term goals, i.e. to have properties with durable, cost-effective, easy to maintain plumbing throughout.  You couldn't work with a better guy.

Meh- hit or miss.  We seem to need them to follow up on issues at a rental more often than I would expect, but their servicemen are pleasant.  
What particularly outrages me, however, is a serviceman recently was in quarantine for Covid and because he was unvaxxed at the time, he was placed on unpaid leave and disallowed his accrued sick time.  Unconscionable!  This sort of discrimination and malicious penalization speaks to a really twisted mentality in their management.

This company does not hold to their word of doing a job. Did not bother to call back after repeated inquiries to when would they start work. Their motto is you can count on us!.
Nothing could be further from the truth.