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Parthenon Plumbing & HVAC

Parthenon Plumbing & HVAC

Plumbing Service
Nashville TN

Description


Plumbing, Heating & Cooling-Commercial & Residential

HISTORY


Established in 2008.
Our Core Values Integrity. Excellence. Quality. Unparalleled Service. Satisfaction. These are the core values of Parthenon Plumbing. We want our customer's to think of us as a trusted, local partner. We are continuously striving to improve our service and pride ourselves on our reliability and dedication to excellence.

ABOUT BUSINESS OWNER


Larry Felts serves as the President / CEO of Parthenon Plumbing and as an estimator and project manager. With over 30 years of engineering and construction business experience, Larry has managed hundreds of mechanical and plumbing projects throughout his career. Larry graduated from Vanderbilt University School of Engineering in 1973 and currently lives with his wife Kay, a retired teacher at David Lipscomb.

Reviews


Anna J.
Anna J.
04/04/2018 12:00:00 SA
I highly recommend this company. We all know plumbing work can get expensive, especially when you really don't know how much work is needed and the time it takes. This company has the best customer service and good HONEST folks. Pricing is on the higher end, but they do such a good job and never wastes your time or overcharges you. I had a terrible experience with another 5-star rated plumbing company (they charged me $250 dollars to put in a bathtub drain!) The work took less than 2 minutes, and I couldn't do it myself because I didn't have the right tools. I hated plumbers from that point forward, but when I needed additional work done at my house, I called Parthenon and had the complete opposite experience. I was told up front on the trip charge and per hour cost. The work is done well and done right.

Jesse C.
Jesse C.
10/24/2022
Parthenon Plumbing was more interested in selling me a new water heater than providing a repair.  I found another company that was able to repair.  Unfortunately, Parthenon Plumbing felt that coming to my house for less than 15 minutes (over half that time was trying to sell me a water heater) was worth not only the service call but an hour charge on top of that.  I hope this review helps others avoid calling this company.

Daniel D.
Daniel D.
1/16/2019
Awful experience. Technician was not upfront about options, price, and began working without me agreeing to their services. Additionally, they didn't fix the problem and still tried to charge me additional labor costs. Will never use them again.

Kathy T.
Kathy T.
5/25/2019
Great service! Parthenon got our new HVAC unit installed within 3 days of calling for service! We have used Parthenon for plumbing as well. Will use again.

Travis R.
Travis R.
10/23/2020
These guys are awesome,  they are professional but friendly, knowledgeable and willing to explain the issues  in layman's terms.. actually the are the only plumber I use..

Kristin O.
Kristin O.
11/30/2020
I had a terrible experience with Parthenon last year, which was the result of them misdiagnosing an issue in my HVAC unit. After several service appointments and my AC going out twice in the heat of the summer, they figured out my unit, that Parthenon installed years ago, was missing a piston. It cost me over $1000 in parts, labor, and inflated electric bills and tens of hours of missed work to be at my house while the repairs were going on over a period of about 6 months. On top of all this, the operations manager, Rick, was so cruel and rude to me and my father on the phone when we called. Some of the worst customer service I have ever experienced.

When the missing piston was blamed on the manufacturer I asked for Parthenon to reach out to the manufacturer to try to find a way to reimburse me for my trouble and expenses. I was told I had to write a letter to Parthenon to request this. So I did and no one responded for months. I wrote a second letter and received a response that they were working on it and haven't heard from them since the summer. I will be sending my business somewhere else moving forward.

David B.
David B.
11/08/2016 12:00:00 SA
These guys took care of me! I got quotes from 3 other plumbers and not only did Parthenon beat everyone else, they also charged less than their initial quote! They went above and beyond in cleaning up and doing some final touches that they didn't have to. I'm very thankful for Parthenon.

Kaitlin P.
Kaitlin P.
10/22/2021
I called Parthenon Plumbing because I had issues with a clogged bathroom sink drain and concerns about a possible toilet leak. I received a phone call and text thirty minutes before the technician arrived. The technician, Felix, arrived right on time, and fixed the clog in my bathroom drain and issue with my toilet within thirty minutes. Felix was very professional and pricing was reasonable. I highly recommend Parthenon Plumbing!

Mark M.
Mark M.
03/08/2016 12:00:00 SA
I was thoroughly impressed with Parthenon. As a first time home owner, I have no idea what I'm doing, but its comforting to know that someone else does. It's even better when they are kind and courteous especially after answering all of my questions.

Kari E.
Kari E.
11/25/2015
My first encounter with Parthenon was through a contractor that did some work on my bathroom, and I've been using them as my go-to for plumbing and HVAC needs since. Their customer service is STELLAR! Technicians arrive on time within a 2-hour window (the office even calls once they are on their way); prices are fair and reasonable; work is quality; and best of all, everyone is incredibly friendly and helpful! It's a real joy and relief to find a trustworthy and pleasant service provider. Highly recommended!

Nicole B.
Nicole B.
9/25/2014
It's hard to trust plumbers but Parthenon is great! I had a couple of lines that were clogged up. The tech gave me a 2 hour window and was there promptly in the first 30 minutes. The price was very fair to clear two drains, it was working like new, AND he cleaned up over himself before he left. Will be using for all plumbing and HVAC needs in the future!

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Hours



Mon 8:00 AM - 5:00 PM

Tue 8:00 AM - 5:00 PM

Wed 8:00 AM - 5:00 PM

Thu 8:00 AM - 5:00 PM

Fri 8:00 AM - 5:00 PM

Sat Closed

Sun Closed

Location


Eason Plumbing location

Manager


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