Best Businesses in North Carolina

Found the best guys to fix my drain issues.  Cesar and Luis are brothers who own C & L Drain and Pumbing. Love them. They came same day and repaired it all same day w some replacements of old pipe. We even have a plan for the future considering this old house's pipe plumbing. Excellent prices. Call them.

The plumber showed up quickly, did an impeccable job finding a leak under my kitchen sink, and installed a new faucet. He also took care of a stopped-up bathroom sink. The plumber was very thorough, very pleasant, and left my home very clean. I highly recommend Mr. Rooter Plumbing.

I will definitely call Mr. Rooter Plumbing in the future.

Mixed feelings... my HVAC unit stopped working last night.  I set up an appointment for this morning and the technician charged $650 to replace a capacitor... less than 45 mins of work (including his write-up)???
He was polite and resolved my problems... but in all fairness, I feel that the company is overcharging for their services.  I will not recommend!

Back in March 2021, 2 years after I bought my home, I had an HVAC system zoned by Sutton Bros. to separate our finished basement and 1st floor. The installation was problematic and they returned several times to fix various issues with the zoning board they installed. Within 2 months, I began noticing humidity levels  over 70% within my home. I had ecobee thermostats previously installed in my home and had never experienced humidity levels over 50-55% prior to this zoning. The high humidity led to copper pipes sweating, staining and mold growth on the drop ceiling tiles in the basement. Sutton added insulation to these pipes to help alleviate this problem and I replaced ceiling tiles at my cost. Eventually, despite having had Sutton at my home 10+ times due to humidity related issues without any findings on their part, I discovered on my own that they had disconnected one of the HVAC returns from the system and left this ductwork emptying air into my drop ceiling, which likely contributed to the pipes sweating. Though they initially denied causing this, after several visits, they did eventually confirm my findings of the disconnected duct, admitted to having disconnected it during the zoning, and fixed the ductwork. After this frustration and continued failures to fix the humidity, I contacted another company. When they inspected my system, they found significant mold growth within the HVAC due to the humidity. They said the zoning was done improperly (mismatched zoning board that didn't work well with the brand of my HVAC system) and imbalanced, which led to the high humidity and mold. I paid them to clean the HVAC and install an air scrubber to prevent future mold growth. I contacted Sutton and requested they pay for the cleaning and air scrubber, but they refused. Sutton then inspected the system once more and found a misplaced wire on a circuit board for the zoning, which they claimed would fix the imbalance issue. This is after over a year of me calling them to fix my humidity issue and well more than 10 visits to my home by Sutton to diagnose and fix the issue. Their adjustment to the zoning board in fact did not fix the humidity and I remain with levels over 70% in my home. They outright refused to accept responsibility for my humidity problems, despite the mountains of evidence that it was related to their zoning work. Their only offer to me was to either install a dehumidifying system in my basement or to reimburse the cost of the dehumidifier itself, since I refused to let them work on my system again after this debacle. When I sent them the quote from the other company for the dehumidifying system, it took over 3 weeks for them to respond, and their offer for reimbursement was inadequate, well below the estimate I had obtained. I eventually had to contact the Better Business Bureau, and despite several attempts to contact them, Sutton ignored the BBB and their attempts to mediate this issue. I would STRONGLY recommend against using Sutton Bros for your heating and cooling needs, as they do very poor work and don't stand behind their work either.

If i could give A zero, i would.   DO NOT USE THEM.  In October 2020 i called regarding a clogging problem.   They suggested running a camera down my pipes to find the problem.   They came out, (i never saw what they were doing).    They then came to me and said they couldn't show me the pictures of what they found because they couldn't get a wifi connection and had to go up the street to try to get a connection.   He came back collected my money and said the owner will be back to let me know what he saw.   Kaleb ( the owner) came out and said i needed my pipes replaced.  He offered an alternative just incase i couldn't afford the pipes replacement and said he would give me a quote on both.    It took about a month to get the quote after calling multiple calls.   And all i received was a quote for replacing the pipes.   I called multiple times again to ask for the pictures of my pipes and the second quote.  I even text the owner through social media, were he contacted me after i posted asking for a plumber referral.   I've gotten no response.  I basically paid for a service that i have no proof that they did and whether i truly need my pipes replaced.   If i call someone else i will have to pay for the service again.  They just took my money and never followed up.    I've been more than patient.    Looks like i need to pay a visit to the court house.   Small claims court, here i come!!     It's sad these companies take advantage of peoplelike this.

These people are scam artist they are not about fixing your problem they have happy not to serving you My people you know what that red is all about  all they want is that $50. Check out your problem and fool you in a lifetime Warranty etc. etc. etc.

The initial visit went great, but when the technician arrived he said he had the wrong water heater.  His boss brought the correct one several hours later, I expected an install in about four hours.  I was wrong: From 10.m. until 9 p.m. one guy struggled to install my water heater.  To add insult to injury, the guy asked me to sign as installed. I did, but unknowingly, he had not finished.  I looked at  my walls in my storage room, and there was red caulk smeared on the wall.  Of course it needed to be painted. I called to complain and the guy who answered said, oh he needs to come by and caulk to finish.  I took another day off without pay and the guy showed up a couple of hours late.  He drilled my outside wall for 30 minutes.  Now I didn't know he was working, he never called. Then he buzzed me and did some work inside.  After an hour or so, he said he was finished.  I didn't know what he needed to do.  I paid promptly and in full.  Maybe I shouldn't have.  Buyer beware.

Definitely would use these folks again.
From making my appointment with Tabitha to a call from (forgive me if I don't remember who called me over the weekend) some nice guy (Matt?) who patiently answered my questions AND told me weekday visits were less expensive (much appreciated) to Jeremy who called 30 minutes prior, showed up on time AND... wait for it... AND wore covering over his shoes when he came into my house.
That's good stuff. Like, Real Estate Agent good. Classy.
It is a bit pricey... my drain un-clog was $130.
But I did not do much in the way of comparison. Maybe $44 for a visit plus the actual work being done is customary?
And, they don't apply that to whatever repair you are having done if you decide to have them do the work.
I think they should at least credit a portion of it to your bill IF you have them do the work.
Still and all, I can't do this work myself and I would rather have someone who knows what they are doing to handle it. And someone who is courteous and respectful.
The only reason I am not applying 5 stars is because of the cost.