Best Businesses in Albuquerque, NM

We called Bodi from Home Run Plumbing and Heating.  He worked us into his schedule and came out the same day to replace the Condensation Reducer connected to our furnace.  He did great work at a reasonable price.We are very happy with the experience and will definitely call him again.

Chris and Craig Newbill

I take it back. Lori called on Monday and I explained the situation. They are here now. Obviously just super busy Sat. Guy has done plumbing jobs for my home and business for thirty years. He and his son are great.

I worked with this company on two commercial projects.  They are be one of the two best commercial plumbers in the area.  They executed complex designs, did top quality work, and corrected errors quickly and professionally.   The company has an ethic of quality that every worker shared.
Richard Jennings, Designer
Earthwrights Designs / Dirtwrights Technologies
30 Camino Sudeste
Santa Fe, New Mexico 87508
USA
Phone: (1 505 ) 986 1719
earthwrights.com

Davis the Plumber does a great job. They take a good look at your problem your having and give you a good estimate. There weren't any surprises. The price was exactly as they said. They were nice, professional and wore their masks. I highly recommend them.

Quality work by professional people.  We had a main line water leak under our concrete driveway.  They excavated a hole, located the faulty pipe, which was co-located in the same area as the gas and phone, and did a very professional job of repair.   Good folks, easy to work with and I recommend them.

I called in a non-working furnace on Wednesday 2/28 to my home warranty. Called Ashcraft the next day. Told that the woman who knew how to pull warranty requests was out for the day.

RED FLAG #1. There only one person who knows how to do that?

Technician came over. He immediately told me that home warranty was always a problem and rarely said yes.

RED FLAG #2. Why was he so anti-home warranty?

He looked at the unit. Moved the thermostat back & forth. Furnace never clicked on. He said gas solenoid was bad. I never claimed to be an HVAC tech so good. Furnace bad. He told me on Fri noon that he couldn't turn it into HWA until Mon. It wasn't turned in until Wed.

RED FLAG #3. Why did it take so long? He already said the furnace was no longer made but he was going to look up parts? And it took him until Wednesday afternoon to do that? And I had to call them three times?

They call me to tell me that HWA (Home Warranty of America) has refused the bid. I got mad at HWA and called them. Only to be told that Ashcraft had turned in a bid that included 20 hours of labor. Ashcraft's Ronnie (the supervisor I spoke with) told me the price they quoted was 2200 (give or take a bit.).

RED FLAG #4 The tech REFUSED to give me his quote via voice mail or email. As in didn't want to be able to be proven a liar.

So HWA sent out another company (whom I will be also reviewing glowingly.) That tech LIT THE PILOT LIGHT. That's right, he lit the pilot light. The supposedly bad gas solenoid pushed gas right through and the heater came on. I am now sitting in a warm home after 10 days of being cold. 10 days.

So I called Ronnie at Ashcraft who told me he was there with the tech. I could hear the tech in the background saying, It's a magic chef. I didn't want to work on it. I told Ronnie that he never even tried to light the pilot light. His tech responded It's a Magic Chef. So basically, the Ashcraft tech did not do his job AND tried to rip off my home warranty company.

Ashcraft refused to refund my $75 service fee.

Avoid!

A1 put a new septic system in the house I bought about 4 years ago. The system is 5 years old I think. A1 plumbing are the ones who inspected the system before I bought the house. The system has leaked water since I bought the house.  It's leaking between the tanks and the leach field. They have come out twice to fix the problem.  Now they want to charge me hourly to fix it.  

Richard the tech dropped his phone in my septic system (karma) and price bated me twice. Told me one price for a pump.  But only had the more expensive one in his van.   Twice!!

At first I was happy with A1.  But they slowly changed my mind.
Basset septic

Concerned
Customer

We were without hot water all weekend. On Monday I needed to find someone to replace our water heater (at a reasonable price) on the same day; as I was getting a bit ripe from lack of a shower. These guys jumped right on it and installed our new water heater. They were very professional, patient and friendly. They answered all my questions and cleaned up when finished. I would definitely use them again!

Never use Royal Plumbing.  They replaced our sewer line, and dug through our sprinkler system in three different places, disconnecting attachments.  They then just went and covered all of it up, so we didn't see it till we ran the sprinkler system and our whole lawn flooded.  They said they'd come back to fix it, did about 1/4 of the work, and then left our lawn torn up.  It was taking them so long we just finished the work ourselves. Then, a month after replacing the sewer we had it inspected for a pre-home sale inspection, and it didn't pass inspection.  They came back to fix what was wrong, dug through the sprinkler system again, and once again just covered it all up! They were super unresponsive and unhelpful throughout.  I would never use them again.

The technicians at this business were nice and courteous but Richard the owner of the company was very unprofessional.  I had a major re-plum needed at my house and the job was awarded to this business, I needed the work done fast but still got a few quotes.  These guys came in with the most reasonable price.  After the plumbing was done we noticed that there was a leak under the bathroom sink.  He had a drywall contractor who was not there doing the plumbing try and tighten the line.  Three weeks after this job was complete we noticed that the hot water was not working that well and some of the flooring near the water heater was wet (which damaged my floor).  We opened the area where the water heater was and noticed that the supply from the water line was not tightened all the way and had been leaking for a few weeks. After realizing this I called Richard and left him messages to call me as soon as possible. I didn't get a call back till the following day. A tech called and asked me what the problem was and I told him what the issue was. I asked him to please resolve the problem because the water heater would not stay on due to the fact there was no oxygen getting to the burner.  The tech said he would be fine fixing the issue but needed to get a hold of the owner to get parts. Well to no avail the owner did not answer his phone and the part was not purchased. Later that evening I got a call from the owner and told him what the problem was and he came back at me with this wasn't his problem and he would not do anything about it. He also told me a few other things but I will leave that out of this post. Bottom line is I wouldn't recommend these company to do anything for anyone especially when they can't even warranty a job they just completed.

What has happened to this business. We were very satisfied, but believe the business has changed hands. Now, when you phone for service, no telling who is going to show up, or if they have credentials. Long story short, called them out to repair a leaking shower, they tightened some fittings and forecast they would need to replace mixing valve soft goods. They came back, replaced soft goods and while it appeared the leak was taken care of, we started noticing dampness along the baseboard and carpet in the adjoining room, the shower made funny noise, and things just did not seem to add up. Stopped using the shower altogether, still noticed signs of wet, and figured there was something leaking in the wall. Did I call Ken's? No. Why? Workmanship suspect.

We called another plumber, they came in and found mixing valve stem and mixing valve not properly reassembled therefore we had a leak.

Ken's never again.

When we found Winsupply, my pregnant wife and I were extremely excited. Showroom looked great and they had large selection of amazing product to choose from. Our sales person, Valentina, was amazing. An extreme pleasure to work with. Or so we thought. We received our order, which was everything for the kitchen and two bathrooms, complete renovation, and the only thing that was correct was the kitchen faucet and the bathtub. My wife and I were extremely adamant about the bathroom fixtures being matte black and the sales woman ordered all stainless steel. The kitchen sink was suppose to be center drain but we received right drain. We asked for 2 bathroom sinks and she ordered one. Almost the whole order was not entered correctly. Serves me right for trusting a charismatic, what we thought was a very diligent and caring sales person and not going over all the product codes with a fine tooth comb when we made the purchase. On the order form, there is only the product code with no description of the product. I just assumed she entered them correctly. So needless to say it was all our fault for not entering every product code from the manufacturer on the internet when we got home to make sure everything was correct. At no point was it the sales persons fault according to them. Then they tell me it will be an extra $600 if we want the stuff we thought we were ordering in matte black. I'm returning everything minus the tub and the rough in stuff because all that has already been installed and taking my business elsewhere and I strongly suggest you do the same.  We are no longer able to move into our new home before my wife has our second child due to this negligence. I would give them zero stars if that was an option.

Worst customer service experience of my life. Hired Kayskay for their cleaning services, scheduled 3 weeks in advance. After being told for an hour that they'd be here in 10-12 minutes no one showed and Keith started forwarding and rejecting my calls. Would not recommend or trust for any services they offer.