Best Plumbing Services in Minnesota

Fast and Efficient! I had a water heater go out. He was their in a flash. Replaced the old one. I was pleasantly surprised with low low cost, especially since it was a Saturday.

Best Plumbing company anywhere. They came to fix my garage faucet and then the 2nd truck came with a part. Outstanding service and very reasonably priced.

Had a leaky clawfoot tub trap - I reached out to ENP on a Monday and had someone in my place by Thursday - it wasn't an emergency, but it was nice they could get there rather quickly.  Justin talked through expectations over the phone and had a good idea of what was going to be needed.  
Team (Adam & Tim) showed up on time and did a great job - covered the bathroom with drop cloths, kept things tidy, explained what they were running in to, what it would take to fix it and got it done.  I added on a couple of extra tasks for them since they were already here and they did those as well.  Price was as expected (plumbers are expensive) but fair.  I told them I hope to never see them again, but I'd definitely have them back if/when the time comes.

I had a major leak with my cold water piping upstairs that caused a leak into my downstairs bathroom. I needed to shut off the water in the house to eliminate   further damage. I placed a call to request service and got  an immediate response, with somebody out to the house that afternoon. The issue was in a tricky spot, but Bruce took great care. He was a true professional. I felt like his only client. I would absolutely use this service and request Bruce again!

Chris worked on several plumbing issues at my house and did a great job!! His rates are well below the average and his work is above average! I would highly recommend him.

I added Falcon Plumbing to Yelp because we used Mike to replace our water heater and he did a great job at a reasonable price I thought he deserved to be listed on Yelp for others to contact him :)

Jerry Anderson helped our family out with many plumbing jobs over the years in the Kenwood area.  He is about as trustworthy as they come!  He does a great job and may humor you in the process.

Called yesterday at 6:00pm due to a clogged kitchen drain that I couldn't unclog.  They were able to get a tech over by 8:00pm.  30 minutes later and everything is working perfectly! Such a quick response and perfect work.  Ken's was a lifesaver!

Big Dave is a really nice and personable guy. I enjoyed working with him. He quoted me on the installation of a water softener I had purchased myself. He did a nice job he was at my home for 2 hours on the button. He charged me for 2.5 hours. When I asked him why, he said that he charges for drive time, and it took him 30 mins to get to my house. So, I paid a plumber $160/hour to drive to my home. For that, he gets 4 stars, not 5. Preposterous!

We had an after hours water heater problem. They offered to stop over for free as the owner lives in our neighborhood. He narrowed it to the gas valve or the air sensor. They came out and fixed it when I had family over watching our children while I was at work. We had agreed to try the sensor first, as it was the cheaper fix, and if that did not work to contact me to approve putting on the new gas valve. I did not get a call but shortly after they left I got an invoice for the replacement of both parts, which was not the agreement. They advised they had a miscommunication on thier end and offered to put on the old gas valve, which is obviously not a good idea.
   They could not even tell me which part actually needed replacing as they just took a shotgun approach and did both without determining which one was the problem.
  They then tried to use the fact that they came out for free on a Saturday, which at the time I said they did not have to do, as leverage to get me to pay the entire bill and for thier error. I then offered to pay 50 bucks towards the gas valve portion of the bill and they said, that is crazy.

I have emails I am willing to show to verify my situation so people know I am not exaggerating or slandering. Just stating fact so people can make an educated decision when choosing a company.

I recently found out that had a gas leak in one of my pipes and didn't know a plumber to call.  I happened to be out walking in my neighborhood that day and came upon a plumber getting into his truck after completing a job and he was on his way home.  I stopped him in the street to see if he might be able to take a look at my gas leak and he was kind enough to do it.  He fixed the leak and lit all of the pilot lights on all of my gas appliances (without me asking) and could not have been a nicer guy.  This is a family owned business, and I am so impressed with the service that I received, that I will always contact them for my plumbing needs.  And I have referred them to others.

Finally had enough of the shower turning into a bath mid-way through washing my hair, and decided that something must be done. One week and a failed experiment in DIY plumbing later, I decided that something ELSE must be done, and that it would involve a professional.

Google brought me to Augie. His website was informative and, given the option, I'll usually go with a local small business. However, when I called, the recording on the other end of the line told me he was away fulfilling his obligation with the National Guard. I certainly couldn't fault him for that, but the clog had only been getting worse, and this could not wait. Dejectedly, I called a big chain drain-cleaning company, navigated the phone tree, and got put on hold twice, when a familiar number popped back up on my screen--Auggie called me back. He was free. He wanted to clean my drain. Things were starting to turn around.

He showed up promptly, right when he said he would, even though it was the weekend. Super-friendly. He quickly diagnosed and solved the problem, even with my old pipes, even though I had the type of trap he was hoping I didn't. He even gave me some advise about insulting my pipes and whatnot. Nice guy. Doesn't take credit cards. No big deal.

In conclusion: An absolute pleasure to do business with.

I had an LG washer and dryer on back order for three weeks. When they finally got delivered, the plumber who was assigned by Home Depot couldn't install the units because he didn't have the right parts. I called Mike and he was out to my house within an hour and a half!! He did a great job, very down to earth, nice guy. Rates were extremely reasonable considering I basically asked him to rush out to my house. I am very thankful we didn't have to spend another weekend at the laundromat.
I would recommend Mike 10 out of 10 times. His work is greatly appreciated!!!

Was terrible, from not showing up first day to being late .. He knew I had a home warranty, they were the ones that found him.  He knew the rules.
This process took over a month to get resolved, He finally came out to the house and told me I had 3 leaks under my kitchen sink.  After numerous attempts from myself and the home warranty to get the $$ for fixing the problems he finally came back with a cost of:
$717 for the kitchen faucet (I told him no, I bought one myself and had it installed)
$225.00 garbage disposal
$184.00 old garbage disposal (I could of thrown this away myself after looking at the invoice)
$115.00 piping repair.
The day the problems were corrected he told me to pay bill in full and that he wasn't dealing with the home warranty company and that if I didn't pay him he was charging me an additional $160 per hour. I paid him as I wanted them out of my house.  All this took place while I had the home warranty on the phone explaining to him they would be issuing him a check that very day!  But Jason from Big River Plumbing, didn't care! my after thought were I should of called the police and had them removed from my property.  
Then Jason had the nerve to send me an email thanking me for their business and wished me a 'blessed' day.. Really?!?!?

Save your headaches! this problem took over a month to get resolved.  Don't use them for any projects!!!

Diane
Ellsworth WI

Our furnace went out they sent out a tech ( very nice guy) we were charged after hours price of $148.50. Was not able to repair and they didn't have the part. Received call from them with an estimate was told it would be 187.50, this is more then the after hours cost.  Called them to see why and was to.d that we were given a deal ( this was not the case when I first called told after hours is 148.50 and during business hours $140.00 of course they tried to back peddle and the girl told me it is $156.00 for our truck to pull in your driveway and $148.00 per hour for labor but the tech did not charge us.  Look around because I have talked to 3 different people at this place and have been given 3 different responses. They charge differently to fit their agenda

DO NOT EVER, EVER, EVER USE BONFE!!!

We purchased a home and the realtor bought a 1-year Bonfe Home Warranty for us. When we woke up one morning with no hot water, we contacted Bonfe. A technician came a day-and-a-half later and put a new T&P relief valve on the water heater (in about 15 minutes) and only charged us $95 on top of the normal $478 charge that was covered by their warranty.

Of course it happened again 6 times in the ensuing weeks (I re-started it myself every time) and I wrote a very detailed 3-page letter with 8 pages of photos requesting a REAL fix or replacement, upon which Warranty Manager Mark Esperson responded the next day:

...The pour (sic) quality of the water heater is not on us. If I were you, I would call the company that put the water heater in. You may have a warranty on the water heater with them. Let them replace it for you.

Of course the previous owner had put the water heater in years before, and Bonfe knows very well that warranties don't transfer to new owners, but there is no sense in trying to communicate with them. Besides--we had a new 1-year Bonfe Warranty! But they were not going to honor it!

We got a REAL plumber to put a new water heater in: 50 gallon state-of-the-art for under $900 complete. As to the 1-year Bonfe Warranty: I'll sell it for $1

(By the way, it doesn't take an English teacher to quickly tell that many of the testimonials on this website were written by the same person!)

I called Bonfe on a Sunday morning when our main drain backed up and flooded half our basement.

They said they'd be out that day, and then called us later and pushed us to Monday. When they came on Monday, the technician wasn't able to do the job/clear the drain because he didn't have the right blade. (Who shows up with the wrong equipment?) So then he said we needed an intensive cleaning because it needed this special blade and said he couldn't fit us in until two days later, and we couldn't use the shower, bathroom, nothing. AND the cost of the intensive cleaning was $2K.

The next day, desperate and running up to the grocery store to use their restroom, I called a local guy to see if he could fit us in. He could, came and cleared the drain, and it cost $200. I told him about the quote from Bonfe and he said the big-box plumbers do this all the time. Over charge for people who are in a bind, use smaller blades than the size of the pipe so tree roots grow back quicker and you have to call them back more frequently.

So shady. Do not use them. Stay away.

Please don't use their service! It's terrible! They don't even deserve a star. I had an appointment with them to fix gas leak from 2pm to 5pm. But nobody showed up. I called them and they said a technician will call me back shortly. I had to wait for another hour but nobody call me! I called them again and they kept saying a technician will call you. Seriously?? I waited for another 30 min and finally they called me back. All that technician told me was they have to reschedule my appointment to 3 days later. OMG... They don't even respect their customer at all. So  if you consider to call them for a service, please DO NOT!

Don't bother.  They won't return your call, won't write down your information, and can't fix what they _do_ work on.  The wife runs the office, and simply oversees a vast stack of paper work, all hand written, with no organization.  I gave them my cell phone number, and they lost it several times, so they call the landline, and expect you to be home.  But they won't leave messages on your machine!