Best Businesses in Minnesota

This is a long time coming but better late than never.  
I had a long-standing plumbing issue that I had no choice but to ignore because of the perceived financial burden and the inconvenience in my home this would cause.  When the time came and I was feeling financially able I looked to Yelp and found Justen Plumbing.  I can't begin to properly describe the experience I had.  Mike was an absolute professional.  He inspected the problem and resolved it in 1/2 a day and even had time to install a new kitchen faucet of which I had not prepared him to do.  When all was said and done the cost for the work was significantly lower than I had expected which was a complete and utter relief.  As a result I had him install a kitchen sink faucet for which I had not prepared him to do.  This was an exciting result for me.  I highly recommend Justen Plumbing.  You'll be happy you took the advice.

Excellent response time and service. Our humidifier system was installed by Owens Heating and AC but I would never recommend that firm. Very expensive and not good at servicing or supporting the equipment they install. In desperation I reached out to Joe based on a neighborhood site endorsement, and he came through promptly and correctly. Frankly, the system wasn't working right until now.

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Marvel completed the work we needed in order to be compliant with Inflow/infiltration. The process could not have gone more smoothly. The price was fair (recieved much higher bids from the others we contacted), they were able to complete the work months earlier than competitors (within a couple weeks of bid), and they did an excellent job. Most importantly, communication and customer service could not have been better. Highly recommend for a stress free experience. Thank you!!

Decent work but absolutely outrageous rates. These guys are the most expensive I have ever seen or worked with. I am probably a little extra irritated because of the fish symbol on the van combine with the most expensive rates . I don't think Jesus would approve of the rates boys.

I used Ouverson to install a new sewer line from my home to the main line per city codes and I was very impressed with Troy and his crew. They were meticulous. They dug a 6x6 hole in my yard and did the installation. When they were done, you could hardly tell. again, very impressed. I can't say enough good about their work.

Stacey visited our home today. He told us what the problem was in terms that we could understand. He was very respectful and knowledgeable. We have some projects that we will definitely have them work on in the near future. We are very pleased with the entire experience!

We had Tony's Plumbing install a water softener, change over some faucets and replace a garbage disposal.   They were very friendly and professional.    I would highly recommend them.

The technician was nice and did not charge us because he could not unclog our sewer main.

He however told us we would need to dig up the front yard and replace a 10 foot section of pipe the NEXT day (or we would have to wait a week), for anywhere between $4200-$6000.  The whole thing felt like high pressure sales and we told him we would wait on that decision.

Got a 2nd opinion the next day from Cardinal plumbers, they were able to drill through the roots and unclog the drain main using sharper, smaller blades.  The price was reasonable and did not include a major dig.  

We might use roto in the future for maintenance root removal, but not for an expert opinion.

Update: Roto-rooter contacted me about this experience with their business and this negative review.

The manager explained that Roto-rooter does not use smaller blades because they can get stuck in the sewer main, which necessitates an excavation.  I can appreciate that is a liability for the company to take on.  

However, in the midst of a sewer main emergency (or any emergency really), the most anyone can hope for is helpful information.  I am more attracted to businesses who give expert advise, EVEN if it means directing me to other, more specialized businesses.  As I was calling around to other plumbers, I was told by 3 companies that if there were roots in the main, they could for sure open the line.  And sure enough they did.

I am leaving this review up because I would like to communicate to people who are looking for information - maybe they are in an emergency situation like we were.

Get a second opinion before you dig.

I am so happy with the service I received from Discount Plumbing.  I got an appointment day of, the plumber called me in the 1st hour of the 3 hour window I was given and he came a half an hour later. I ended up needing a new garage disposal, so he went and picked one up, came back and installed it all within an hour and a half.  Very quick and professional

Had paid him $500.00 over a week and after he changed out a part in the toilet it started making a loud and annoying sound.  He lives 2 miles from me and has to travel on a street a block from my house frequently.  He was going to charge me $145+ $20.00 trip charge to drive 1 block.  I can't believe that he wouldn't be willing to stop and look at the toilet that until he worked on it didn't make this loud sound.  Not very smart on his part as he has proven to not be customer focused and a true gouger.

Mike has been the person I call for all my plumbing needs.  He is always here quick and his prices are very fair.  Listed below are the things he has done:
-Replaced my hot water heater
-Installed new faucet on the outside of the house
-Added shutoff valves to the outside lines (winter safety) :)
-Installed a new toilet.
Until he retires or I move away I will be a customer.

We had contacted last night for emergency service as we had no heat. We talked to dispatch who talked to the tech and stated he couldnt guarantee that he had the part available but had something that may work. Dispatch stated we could have someone out first thing in the AM between 8-10 with the part. She explained to turn on our faucets and advised if we had any heaters to run to assure nothing would happen tonight until AM.We contacted office at 9:15AM to check status and we were then told the appointment was set between 10-2?? We then told them about our convo last night and was transferred to ztephanie who reached out to tech and was going to call back.. NO CALL. We called back at 9:45 spoke to gal who said that someone was to have called us back 20min ago to update status but since we didnt receive the call gal stated that the tech is on an emergency call and we were the next appointment. 10:45 no service tech called back spoke with Manager Kristi who couldnt tell us how many more appointments were before us and stated that she is unsure of why we were told we would be first appointment in the AM. 11:20 we cancelled our appointment as the attitude and lack of communication that we were given implied that we would be getting nicked and dime for following up on an appointment. I never experienced such horrible customer service and I would never suggest this company.

We had Service Today! Install a new furnace 2 years and 4 months ago. The person installing it told us it was their first time installing a furnace in a home. We noticed some water damage on the ceiling and wall inside, and on the outside wall, where the PVC pipe for the furnace, installed by this HVAC person from Service Today!, had caulked. The caulk had not done it's job and there was a crack where rain had gotten into the wall, causing some rotting wood. We called Service Today! this week and they charged us $300, using a camera snake to see the damage in the wall, and caulked. This HVAC person said that the warranty on labor was only for 2 years, and the crack was probably caused by the long length of the pipe inside which shifted, or by rains storms. He did a thorough job of caulking and told us to check the caulking after one month and if it seems to be working after one month, it should work for 20 years. The novice HVAC person who originally installed the PVC pipe did not tell us to check the caulk after one month. It appears to us that the original HVAC person's poor caulking job caused the problem, not the length of the pipe or rains storms, because we live in a townhouse community and there are other townhouses in it which are similarly built and subject to the same rain storms! Bottom line: this company seems to use inexperienced workers and then blame shift when it appears the work was deficient. They do not seem committed to quality work or to compensating the homeowner who suffers as a result.

Yeah, not a good company to do business with. Called to get some heating work done. Bad customer service. System stopped working immediately. Called back and didn't hear back for two weeks. Still haven't received a refund for the shoddy work.

When we arrived home after three months from CA, our water shut off valve was stuck shut. Dustin from Tiger Plumbing was able to come to our home and fix the issue. This is a very stressful time for everyone, and he was very kind. He also checked the water softener and there was a lot of sludge and no salt. He cleaned it out and then went to Home Depot for us (really above and beyond!) to get salt and brought it back that evening. I really appreciated his caring nature (when I was obviously stressed from just driving across country during the pandemic!). We have had Tiger do other plumbing jobs for us and they are great... and nice people! I would highly recommend.

I think it is terrible they don't tell you on the phone they charge to come out and give you an estimate 95.00 dollars. Every plumber I have had in the past gave a free estimate. For that reason I won't use them. They should tell you before they come out not while they are already here!