Best Businesses in Minnesota

I contacted Gene's Water & Sewer to obtain a bid to repair cracks in our sewer lateral which were revealed during a sewer line scope.  Craig returned my inquiry in less than a day, and returned an estimate to me within an hour of our discussion.  Because of the large scope of our repair needs and high cost, Craig walked me through another option for repairing our line - work that could be performed only by a competitor company.  He provided over 30 minutes of thorough and helpful guidance, including explaining an alternative solution that could only be performed by his competitor.  Gene's is clearly exemplary in its professionalism, knowledge and customer service.  Hire Gene's!

Ron with Minneapolis & Suburban Sewer and Water went above and beyond to help my husband and I with our main sewer line issue. Ron came to our house multiple times, accommodated my complicated busy schedule, and was extremely knowledgeable, courteous, and most importantly honest about what we did and more importantly didn't need. Ron went so far as to connect with the City to help us document where our mainline connection was, personally verify it, and helped us to understand what, we as homeowners, owned. Five-stars for Minneapolis & Suburban Sewer and Water, highly recommend!

I had a wonderful experience today with Thoennes! They rescued me on a Saturday...all for an extremely low price. I'm grateful for the exceptional service and would highly recommend Thoennes.  I'll use them for all of my needs.
Thank you,
Michael
Afton

Our dishwasher needed to be anchored and Tyler got to our home on time and was very pleasant and did a quick and efficient. Would highly recommend him and use him again!

Ok I don't know what is going on with this place. We have a clogged kitchen drain and my neighbor highly recommended them, great! I called them a few times this morning, got a busy signal a couple of times then got through to an answering machine saying it was Dad's Plumbing. I left a message and didn't hear back for a few hours, so I tried calling a few more times today - which I think is a pretty normal thing to do when trying to reach a business, especially when you have something time sensitive like a clogged drain? Anyway, someone finally answered and said I was harassing them and did I want a lawsuit? And then called me a b****. So, I'm not sure if their number changed or what. But again, the answering machine message at this number does say it's Dad's Plumbing so.... ? I'd love to hear back from somebody at this business.

Urban Pine re-plumbed our entire 1938 house that we had purchased. Very honest, timely, and reasonably priced. They were prompt on getting there and all the work was great.

I highly recommend My Plumber for your plumbing needs. Mike is a very knowledgeable and friendly guy. He assessed my plumbing leak and repaired it in short order at an extremely reasonable price. He was very responsive, thorough and trustworthy.
I would not hesitate to call him again.

I had a hot water heater that was on its way out. (probably 2nd install in 30+ years of living in this house).Plus, I wanted our antique (original to the house), water softener replaced as well.
In either case, was quoted a price.  Guys came in, did the R&R, did some great explaining of what was going on, hows/whys/ifs, etc.
Plus they finished a little repair that I was 'going to get to eventually', in about 5 minutes.
  Very happy with the job, the professionalism of the workers, and the bill.

Update:   A week ago, I called /Countryside, and asked if they could have someone come out and reset the timers/timing on the water softener. (was doing 'its thing' at 2 am.  not cool).  Needless to say, they sent out someone the next day, he was in and out in less then 5 minutes.  Changed the timing setting. (stupidly, figuring out that I could've done this myself).  sorry about that).
    Didn't charge me for my ineptness. LOL.

Another thanks for the guys/gals at Countryside.

I see a lot of negative reviews here, but I'm glad to report that my experience with Roto-Rooter was good.  (this was after getting over the price quoted to clear a toilet drain)  I removed my toilet before the tech arrived so that saved me a lot of money.  A quick research indicated Roto-Rooter is a little bit on the high side of pricing, but the service I received made up for it.  My tech was Fred #4155 and I couldn't be happier with the service he provided.  He was able to clear a difficult blockage that I failed to unclog myself early that day.  I recently purchased the house and couldn't locate the stack access and we was nice enough to help me. He also gave me advice on how to keep my drains clear.  Lastly, he pointed out that my toilet mount was cracked which saved me a lot of wasted time and effort.  Fred was very nice, efficient and competent.

Bob was extremely nice and helpful, he took time to explain what he was doing and what he was seeing. Bob took a terrible situation (a burst pipe in a house we just moved into) and made it better. The work was done quickly and well and Bob was VERY VERY well priced! I cannot recommend his service enough and very much enjoyed working with him.

Literally the worst customer service. Will NEVER use them again. We have been loyal customers for over 5 years. They replaced our entire air conditioner a few years ago and our heating system this year as well as numerous other smaller jobs. We have paid them at least 20,000 over the last few years. We always knew they charged more than others but had been satisfied with the work until recently and kept using them. Then a few weeks ago we asked them to come fix 2 toilets. One of the toilets ended up with a new problem after they left and ended up flooding our entire bathroom a few days later. They came back to fix it free of charge so we moved on from that frustration. But a few days later the other toilet they had fixed started up with the original problem again. They had told us the toilet was old and would likely need to be replaced in a year or 2 but should hold us a while longer. But less than a week later the original problem came back. We asked them to come back and take a look, especially since the technician had made a mistake on the other toilet, so we wanted to see if he had made a mistake on this toilet too. They set an appointment and then 30 minutes before the appointment Jason the owner called and was incredibly hostile and said they refuse to come look at the toilet and will only be willing to replace it, and won't even attempt to look at or fix it. It made no sense since they couldn't have determined  if the technician made a mistake in fixing it without looking at it!! Absolutely absurd. He treated us like difficult customers even though we have paid them a ton of money and been loyal after all these years and they admittedly messed up the other toilet a week beforehand which caused our other bathroom to flood! Funny enough we had another company come out to look at the toilet today and they told us that soderlin failed to fix it properly and it does NOT need to be replaced. The other company also charges half of what soderlin charges! Wish we had switched companies sooner!!

Very good work, had main sewer line repair done by the two most professional workers i've met in a long, long time.

First searched Google for a Minneapolis plumber and came across Hiawatha Plumbing, who I found out later subcontracts to Ken's Sewer Drain & Plumbing (not stated anywhere on Hiawatha's website). Hiawatha's website claims they do free quotes, but after exchanging a couple emails with Ken's, was told that they do not provide free quotes. So I gave a detailed description of the work to be done (swapping a faucet on a utility sink w/ drop down water lines; pretty standard) and was told just did one yesterday for a lady and I bet it'll be under $350. So you did the work yesterday but don't know the cost today? Should've been my first clue to look elsewhere...

Not sure if Hiawatha sub-contracts everything to Ken's, so I'll leave it at that since I wrote a separate review for their poor service.

My husband and I were in the market for a tankless water heater. Company's website says installation of all makes and models - total lie! They have ONE model, ONE! They wasted their time and mine by not being honest in their phone center. So disappointed.

I would never use Apollo or recommend them to anyone. They gave me the quote the end of April and we were ready to have them start in June and Tony said that had he known we were going to wait so long he would have increased his bid! 6 weeks is a long time between a quote and starting an install when we had framing and other work to coordinate? Then the guys show up a day or two later than scheduled and take longer than planned. When the weather got hot they disappeared for almost 3 weeks because they had to take care of their other customers according to Tony. They twisted a gas line that 2 Xcel Energy employees said was a safety issue and it took multiple emails to Tony and finally a not-so-pleasant call from the contractor to get them to repair it. Now the temperature is in the teens and my furnace doesn't work and it has been less than 6 months since the install. The service guys are nice and easy to work with but don't work with Tony - all hat and no cattle, as they say.

Total rip off and just not nice people. They came to look at AC unit. Added coolant without checking with us. Total bill for this: $500. Over $400 of it is labor AND truck charge. The best part was I told them I wanted a second opinion as to whether we needed a new unit. Not to fix a broken unit. Still I get it that the technician needed to put coolant in but I am still stunned at the cost of it.

Do yourself a favor and avoid a headache. DO NOT USE THIS COMPANY !!!

I called and spoke to person who answered the phone and asked to get a quote on a bidet toilet seat installation. The guy didn't seem to understand what that was so I explained it to him and then he said he needs to come out to give me an exact quote. I then said I'm just trying to understand what the range could be so I could save both him and myself some time. He then said I should find another plumber.

I said, well it's just common sense here because why spend our time with an appointment only to find out the range would be too much. For example, I told him if you tell me typically it will cost $400 then I'd say alright well don't bother with an official quote because that range is too much for me. However if it's between 50-200 I'd be very interested.

He then hung up on me.