Best Businesses in Minnesota

This was a good experience. The guy who came (Joe) was really a super guy and he did a good job. Cleaned up after himself and explained everything he did. I need a reliable plumber in the rolodex and I will call this company again. The price seemed fair for the work he did and better quote than I got somewhere else.

They helped fix an irrigation pipe and valve - excellent work and responsiveness and could have just recommended replacing the unit in its entirety- they walked through steps and completed repair without replacement and saved me some $$. Will happily use them again due to this approach. Very appreciative of good trade skill and just good people.

Our Kitchen faucet recently broke and needed to be replaced.  After trying to remove it myself, I couldn't get it out so I called another plumbing company to come out and do the work.  Not only did they try to up-sell several different fixes / services, but their estimate was well over $1,000 because they insisted that the valves needed to be replaced before they would change out the faucet.

I called BP Mechanical after telling the other company to get out and Kirsten in the office worked their schedule out so that they could be there the same day.  Both Pat and Kirsten were very friendly and easy to work with and had the job done in less than an hour!   Their rate was 1/10th of what the other company quoted me for the same amount of work.  Knowing that someone like them is in the same city as I am and VERY reliable, I will never call anyone else for any plumbing needs going forward.

They came immediately and inspected our sewer when a different company (won't say who) said they couldn't access the clean-out.  They were efficient and professional and very friendly.  Nate, (I think) the inspector, was a GREAT guy and we liked him a lot.  Thanks!

First let me say that I have no problem paying a touch more to support the local hardware stores.  I brought my lawn mower in for a basic spring tune-up (sharpen blade, replace filter, etc) and I also needed to replace a broken $10 part.  When I picked my mower up the bill of $125 seemed very high.  Shame on me maybe for not asking about the cost in advance!  However, my mower is on it's last leg and worth maybe $50-75.  To top it off, they put the wrong sized part in and I had to bring it back - which is not a big deal.  But then they wanted to charge me the extra $8 for the difference in the part cost....seriously?!?!

I came into work this morning to find our office was at 80° due to a broken air conditioner. I called another company before calling Air Mechanical and the other company I called answered the phone with a YUP? and then a pause. I want nothing to do with a business that can't even answer the phone in a professional manner so I decided to look elsewhere. After doing a little research online, I decided to give Air Mechanical a try. The person that took my call was courteous (unlike the first place I called) & assured me getting service same day wouldn't be a problem. Within a few hours I was given a call letting me know someone was on the way. The technician Albert arrived in uniform with a fully stocked and marked service truck ready to fix the problem.

After Albert introduced himself, I gave him a run down of the problem we were having. As luck would have it from the time I placed my service call to Air Mechanical to the time he arrived the air conditioner of course was working just fine by the time he arrived on site. There is nothing worse than having a serious problem with something that is an intermediate problem as this can make it very hard for the technician to diagnose if the problem isn't actually occurring. None the less I gave him a run down of what was going on with the air conditioner.

I was a little worried he wouldn't be able to find the problem since it was working when he arrived. It's easy to just give up & say I don't see any problems. Albert took the time to actually take the unit apart to get to the bottom of what was going on which turned out to be a bad capacitor that was causing the unit not to blow any air. Not only did he figure out the problem while the unit was still working, but he had the part that he needed to fix it on his truck to get the unit back in business. He explained my repair options and recommendations along with showing me a picture of the bad part.

He could have very easily said everything was working fine, charged a service call and been on his way but instead he took the time to get to the bottom of the issue and fix everything in one visit. I am someone that has a lot of experience dealing in a time sensitive field service industry and I was very impressed with my experience from start to finish. When the value of a service exceeds the price, price no longer becomes an issue & the price is justified by the kind of service you receive. This stands true for any service company. I will absolutely use them again as it's hard to find good service companies anymore. If you value your time and want to just get it done without worries, give Air Mechanical a try.

Quick and efficient service. A little spendy but they get the job done.

They were prompt and came on time, wore shoe covers to keep my house clean, and were pleasant.

I would definitely use them again

Wish I could provide a better review but we called Chris and he said he could handle our job later that week- he gave us Thursday or Friday as possible days. Thursday we didn't hear from him so that evening we called, tried to leave a message but messages were full, AND texted. We didn't hear anything back (it is now almost a week later) and feel like we wasted time waiting for someone that never had any intention of completing our job. Very upsetting because we would rather support a smaller business than go to one of the bigger names.

They need an Estimator available a full day, all week. I have used Richfield Plumbing in the past (previous home), and was very happy with them. Contacted them last week via their website and then followed up with a call to explain a few items too complicated to try to explain in the little web form. Nice gal told me their Estimator would need to talk to me, he's out, will be back next week. So I wait for a call.

Got an email Tuesday *afternoon* telling me that their Estimator can be called 6:30-11:30am Monday through Wednesday. Again, this was Tuesday AFTERNOON. So basically, gave me one morning to call, and it's my busiest morning this week. So now I can't talk to the guy until next week?! I originally contacted them LAST week because I need the work done THIS week.

Well it's Thursday. I gotta go with someone else 'cuz I need to talk to someone about it today, and get it scheduled ASAP. Bummed and irritated.

Beware of Bradley Plumbing!! He showed up two hours late without a courtesy call, and his reply is that if I want someone on time then I can spend more money and use Benjamin Franklin Plumbing. I had two issues, a faucet repair and my pressure relief valve on the water heater was leaking. He fixed the faucet (and charged a lot to do so), and told me I need a new water heater because it was old and made in Mexico. Seriously! I had a second opinion and all I needed was a new $15 pressure relief valve. Very unprofessional person with very questionable character. Use this guy at your own risk!!

We had contacted last night for emergency service as we had no heat. We talked to dispatch who talked to the tech and stated he couldnt guarantee that he had the part available but had something that may work. Dispatch stated we could have someone out first thing in the AM between 8-10 with the part. She explained to turn on our faucets and advised if we had any heaters to run to assure nothing would happen tonight until AM.We contacted office at 9:15AM to check status and we were then told the appointment was set between 10-2?? We then told them about our convo last night and was transferred to ztephanie who reached out to tech and was going to call back.. NO CALL. We called back at 9:45 spoke to gal who said that someone was to have called us back 20min ago to update status but since we didnt receive the call gal stated that the tech is on an emergency call and we were the next appointment. 10:45 no service tech called back spoke with Manager Kristi who couldnt tell us how many more appointments were before us and stated that she is unsure of why we were told we would be first appointment in the AM. 11:20 we cancelled our appointment as the attitude and lack of communication that we were given implied that we would be getting nicked and dime for following up on an appointment. I never experienced such horrible customer service and I would never suggest this company.

I tried contacting Bryan to hire for another job and after leaving two messages for him and never hearing back I found someone else to help me. Pretty disappointed after having decent first experience. I will now be giving my future business and word of mouth referrals to someone else.

Do not use this company the service is overpriced !!! i had work on my furnace done previously by Airtech (I got exceptional and trusted  service  from Airtech) but not this company apparently this company purchased Air Tech phone number is not the same service beware !!! ... The tech did the assessment on my furnace was only at my home for an hour, and then charged me close to $900 what a ripe off they charged me for a Level 3 and then a Level 5 service whatever that means, when I questioned the company they would not give me an explanation. To make matters  worst the tech had to special order the part ( pressure switch) and then I had to call the company three times to get them back to my house to finish the job.. Poor customer service and way overpriced Do not use this company !!!!    I feel like I  got totally ripped off Wish I would have called another company  If I could I would give a  Big Fat Zero as a a review