D W Bahr Plumbing & Heating

This is the first I've heard of this company but installed my new hot water heater purchased through Home Depot.

This company did an awesome job. Showed up on time and the presentation was very professional.

I will definitely keep this company in mind for future plumbing needs.

Wouldn't recommend this company !!!! They came to replace a water heater no leaking of water  just figure after 10 yr it was time to replace . After they left water leaking from a valve they returned next day told me impossible they had nothing to do with the water leak offer me $450 to fix it . I called Len the plumber to fix the problem what I should had done first . Bad business ! Home Depot do better recommending companies .

The worst. I had these guys install a water heater for me based on positive reviews. Fast forward a couple years the unit is leaking and not working. Had two other companies come out bc needed service right away. Was told by both that unit was improperly installed causing the leaks. Called Bahr and explained the situation. They didn't even want to come out for two weeks to even look at it. I threw a fit so they came out took pictures. Didn't even call me to review. I called them and was told this just happens and they're not at fault and won't help. Awful workmanship and awful customer service. Save your time and money.

Really impressed by the work they did for me.  Called them through Home Depot at 1030 to replace an old water heater. They were here at noon and finished by 1:15 pm. Justin and Shawn were very professional and jumped right in to do the work and explain what they were doing the whole time.

I called on a Friday to make an appointment about a water heater with a leak. They said they would call me back. No call back. Tuesday morning I called again. No call back. Tuesday night the water heater has a big leak and I had water all over my basement. I called that night for emergency service. No call back. Called back 30 minutes later. No call back. I called back and hour and 30 minutes later. They said they wouldn't be coming out that night and that they would call me at 7 am the next morning. No call back. I called at 7:30. They said they might be able to come in two days.  I practically had to beg them to replace my water heater that day.

That's a one star experience.

We used D W Bahr to replace our old water heater.  They were able to provide service within a reasonable time, the folks that performed the labor were pleasant and friendly.  The job was completed in short order and instructions on care and maintenance were also offered.  No changes in prices or no trying to up sell me.  From beginning to end it was as pleasant as could be when faced with an unexpected event.  I couldn't be happier.  I would definitely recommend.

I found the hot water heater I wanted at Home Depot at the price I wanted to pay.  I called around to get quotes and most places either refused to pick up a heater from Home Depot and install it (instead overcharging me for their crappier unit) or wanted WAY too much.  I found out these guys do the install for Home Depot, so I called them directly.  They were very friendly throughout the entire process.  The scheduling lady was nice and helped me determine whether I needed a standard or tall unit.  The quoted price was the lowest I could find.  On the install day, two guys showed up on the early end of the install time window.  They were extremely friendly and efficient, did an excellent job, and even answered some other questions I had related to some other plumbing issues in my house.  Really just an excellent experience all around.  I would absolutely go with D.W. Bahr again.

Had my hotwater heater replaced by Bahr, through Home Depot.  I don't know what all happened in the background, but the guys from Bahr were really helpful, creative, flexible, and made my ugly experience with Home Depot almost tolerable.  I'll never recommend Home Depot, but I will absolutely recommend Bahr.

Didn't show up at the scheduled time, and customer service said we weren't on the schedule at all. I asked to cancel, and they said OK and slammed the phone down on the hook.

Installation team arrived early in their time frame and worked around all the quirks of our basement without a problem. Water heater (purchased via Home Depot) installed, checked, everything in less than two hours. Fantastic work, friendly experts.

Could not have asked for more! I was in need of a new water heater when mine decided to go out one Saturday afternoon. I called a few places and either no one was available or they wanted $3000 for the job. I learned the job could be done through Home Depot who contracts out to D.W. Bahr Plumbing. They gave me a quote over the phone that was significantly less than half of Michael and Son's $3000 quote. The plumber showed up on time and began right away. He was able to determine exactly what was needed and what needed replacing and was done in about 1.5 hours. He replaced the entire water heater, added a few parts and replaced many valves and fittings so I can pass the city inspection. They ultimately honored the original quote and I could not ask for more. If you are in need of a new water heater this is the company to call. No one in Baltimore is doing a better job than these guys! Highly recommend and plan to use for any future plumbing needs.

I was very pleased with the installation of my Rheem water heater.  The plumbers, Bobby and Dave, were extremely polite and explained the entire installation process.  Both were very knowledgeable and answered all of my questions.  Scheduling the repair was fast and stress free.  I spoke with Rita to set up my appointment.  I called back the day before to confirm my appointment and was reassured by Rita that someone would be out between 10 and 2.  The plumbers came at 10:30am, and were done within an hour and a half.  Would recommend these folks and would call them back for other work.