Best Plumbing Services in Fort Wayne, IN

I would have given a 1 star rating but my wife said that the service technician (Colin I believe) who came to our home was very pleasant and professional. Our air conditioning quit working yesterday and I noticed the fan on the compressor had quit running. I manually got the fan to start by pushing it and figured the capacitor had gone bad. I would have purchased the capacitor on my own (about $15 online and a 5 minute job to do myself) and replaced it but I was going to be out of town so we called Gibsons who was recommended to us. They performed a diagnostic test ($79) and determined that the capacitor was bad as expected as well as a bad wire that needed to be replaced. The total cost came out to over $450. The technician could not explain why this cost was so high other than stating that they go by the book cost when the part likely cost less than $20 and took less than an hour of his time to replace the wire and capacitor. I understand the diagnostic fee, expense for the technical expertise of the technician and the upcharge on parts and would be happy to pay $150-$200 for this service but $450 is simply taking advantage of customers.

I've been coming here for over 30 years for difficult to find parts and fixes.

This shop can fix any plumbing problem. You get expert advise from someone who has been in the business for many years. Highly recommended!

Could not of asked for a better experience. These guys are extremely trustworthy and reasonable. They came out and gave an estimate then followed up with completing all of the work, as well as making several recommendations for future opportunities. They came highly recommended and did not disappoint. We will use them for all of our future needs.

Great service. Technicians are very professional and trustworthy and do the most to get the job done the RIGHT way! Will call them every time for any of my heating or plumbing needs

I recently bought a house and Mr rooter redid the plumbing. They left trash in the basement and ran out of fittings so they left it and got paid for the job. I had to finish the job myself, buy the fittings, glue, primer and throw away all the trash they left.

Requested service on an old furnace that heated my commercial building. They couldn't fixed the furnace and instead would send a salesmen out to quote a new furnace. First appointment they never showed, never called. I called a week later to follow up. They rescheduled and had a no show - no call again. 40 mins after the scheduled time MIKE KNUEVE calls with the rudest tone. I told him you should have called I am at lunch now, I would have stayed at my office if you were going to be this late, just call... His response We are busy people too...

As a young business owner in a small community I am very disappointed with Mike Knueve and his approach to business and sales. I received no apology from Mike and will not be working with Knueve and sons.

Never again.  We hired someone else after we did business with these folks.  

not going to go into the disappointments.  Just take my work for it.