Best Businesses in Fort Wayne, IN

We called because of a clogged drain that was keeping us from using our a/c on a very warm day. We were not expecting to have someone show up after 4:00 p.m. on a Friday. Within an hour we were receiving a call from Josh saying he was on his way. He showed up and was very courteous and answered all of my annoying questions. A little while later the drain was fixed and the a/c back on. He was a savior.

This is the best plumbing store you can go to. Place has been in business longer than heck. As long as I can remember and this is the 1970s and 1980s. Guy in this place knows his plumbing parts, good place to get propane as well.

They have all of your plumbing needs covered for damn sure.

Could not of asked for a better experience. These guys are extremely trustworthy and reasonable. They came out and gave an estimate then followed up with completing all of the work, as well as making several recommendations for future opportunities. They came highly recommended and did not disappoint. We will use them for all of our future needs.

Flowtech is a joke. They are overpriced, and so unprofessional. My fiancé worked there last year and was let go, let me add very unprofessionally let go, was told he was no longer needed and the owner just walked away, and we are trying to buy a house now and needed a good word letter from Flowtech, went in over a week ago to ask for the letter, asked them to call us when they had an answer, still nothing, we went back in today and was told they can't write the letter, because we don't feel comfortable lying to a bank how are you lying might I add. He was let go. We understand they won't write the letter, but they were very unprofessional by not giving us a phone call to let us know they wouldn't give us anything. I'm not a person to complain, but when my fiancé was let go very unprofessionally he left no answers to his questions, nothing. We have used their business before, and never again will we. So sad.

Had them out to extend the flange up to the height of my new bathroom tile and install a new toilet. The technician that came out did great work and was very friendly. My problem is with the customer service portion. I set up a 2:30pm appointment almost a week and a half in advance. I received a call from them at 2:00pm that she was waiting for a call from the technician to be headed that way and would call back as soon as he was. I took off work early that day to meet them at my house. After still not hearing anything by 2:50pm I called back and was given the same speech about how she was waiting for a call from the technician and it would be at least 4pm until they would be out there and she was just going to push my appointment back until the 4pm slot. Not once was I given a sorry about the delay or anything of the sort. I had to leave at 5pm (hence the 2:30pm appointment) and was made to feel like it was no big deal that they wouldn't be there until an hour and half after they were supposed to be.

Requested service on an old furnace that heated my commercial building. They couldn't fixed the furnace and instead would send a salesmen out to quote a new furnace. First appointment they never showed, never called. I called a week later to follow up. They rescheduled and had a no show - no call again. 40 mins after the scheduled time MIKE KNUEVE calls with the rudest tone. I told him you should have called I am at lunch now, I would have stayed at my office if you were going to be this late, just call... His response We are busy people too...

As a young business owner in a small community I am very disappointed with Mike Knueve and his approach to business and sales. I received no apology from Mike and will not be working with Knueve and sons.

Never again.  We hired someone else after we did business with these folks.  

not going to go into the disappointments.  Just take my work for it.