Best Plumbing Services in Fort Wayne, IN

Wonderful company! I can't say enough about them!  I needed a water heater replaced and they worked with me to get it done in a timely manner. The customer service was prompt, friendly, and very informative! I couldn't be there for there for the work but my sister said they wore masks and were very friendly and efficient! I would definitely recommend them!!

Called them to come out and fix two issues. Explicitly told the person on the phone what was wrong and they said they'd send someone out. Person gets here and takes a quick look.. says there's nothing he can do nor would they normally be able to and recommends another number to call. I get a bill for 0.25hrs at $106/hr and a $79 service call charge for something that should have been stopped on the phone.

I get they need to make money.. but do they expect anyone to call again after that?

Had the owners son, Terence, come to our house to do a basic plumbing prep for our new shower install. Here are all the things that went wrong;

1.) Son was very rude to my wife
       * Never introduce himself
       * Didn't wear shoe coverings on his muddy boots

2.) Drove nails thru drywall to hold a stud in pace
       * Master bedroom had just been remodeled
       * Cost us $100 to repair damage

3.) Put tubing in place that sat proud of the wall and would have leaked if the shower had been installed with it in that position

4.) Cracked the fitting to hold that shower head that would have leaked after the shower was installed. This would have leaked inside the wall

5.) Almost caused us to miss our scheduled shower install. Waited 4 months for the install

 Wouldn't recommend this company to my worst enemy. Obvious they don't care for others property. After all this, they have the gall to send me a bill for $800? If this company did any plumbing work on your house, old or new, I would be very concerned. Never let Terence into your home, says he has a journey mans card in plumbing? Believe he needs to go back to IVY Tech and take some classes. Run fast and far from this company!!!!

The community I live in hired them to fix a water main.  They busted my neighbor's  gas line and caused us to be evacuated from our home. my child is autistic and he was terrified. After I posted my side of what happened on my  social media account, Butch Smith began trolling me and harassing me relentlessly to the point that I closed my social media. He took photos of my home and plastered them all over the Internet with blatant lies. I could hear him screaming and cussing at the other workers from 3 houses down, absolutely unprofessional, despicable human being. Go to Auburn heating and cooling instead. They are actually professionals and behave accordingly.

Do not use this company!!! The guy that works for it Kort Elzey has multiple felonies for home improvement fraud and owe 150k in restitution to the people he stole from!