Best Plumbing Services in Fort Wayne, IN

Chet was great!
Prompt call backs, came early next day, fast and efficient work.
Amazing prices!!!
Very kind, polite, as was his associate!
Cleared three sink drains, augered two toilets, changed parts in one toilet and fixed the tub drain's linkage. All for $345!

You cant go wrong hiring Kaufman Well Drilling.  They were highly recommended to me. Now I understand why, after hiring Mike Kaufman and his crew.  They were very prompt, professional and productive.  I would HIGHLY recommend them to anyone and everyone. Thank you friends for recommending and thank you Mike Kaufman for such high quality work.

These guys at AAA Sewer are the best sewer service I have ever used in Fort Wayne.  I had a sewer backup, thanks to some sort of clog out near the alley.  I did not want to use some of the other services that I have used before, and so I searched the internet and read alot of reviews before I decided to call AAA Sewer.  I am sure glad I did!   They were prompt, thorough, friendly, very professional, and gave me an affordable price.  The owner took time to explain everything in detail to me and made some recommendations.   I will never use anyone else again.    If you have any type of sewer issue, contact AAA Sewer Service.

Sheets air conditioning repaired my hvac and I highly recommend them. Jeremy the technician was very professional and explained everything very well. I felt comfortable with his ability to do a great job from the get go and his work didn't disappoint. Thank you!

The difference in Companies couldnt be more evident than what I experienced today. My 17- year-old water heater burst in the middle of the night, my son was able to shut the water off but to the whole house. I called 4 different Companies for prices and got a huge range, but more importantly the knowledge, politeness, professionalism of Merz ( Josiah)  exceeded all the others, as well as having the best price. They even helped me get water to the house(without heating) for now while I wait to get my finances gathered. I will go to this Company any day of the week over others. Personality goes a very long way and you can tell when people talk down to you or try to get one over on you. I am currently waiting on financing and as soon as get it arranged I look forward having them install my new water heater.

We had a heat pump and furnace installed recently and couldn't be happier with the gentleman who sold us the unit and the installers. I highly recommend them if your in need of any plumbing and heating service.

I had been a member of their gold service club for years after they replaced my central air's dual-run capacitor at a cost of $300.  That seemed expensive for a capacitor (normally a $30 part or less), but their techs were really nice and so was the call center.  I am one who doesn't mind paying a little more for good service.  Plus I always believe in yearly maintenance of the a/c and furnace.

But as the years went by I felt they were taking advantage of me.  First, their technician told me when doing the annual service of my a/c that I needed a compressor saver kit.  He wouldn't give me a breakdown between parts and labor - which is always a red flag for me, but I was busy with work at the time, so I just trusted him.  The total discounted club price was $412.  I found out later what a rip off that was (you can do your own research on the internet).   But I decided to let it go, and thought I'll just be more careful from here on out with this company.

The final incident occurred when my furnace went out.  They told me I had cracks in my heat exchanger and the circuit board was burned out. They showed me what they said were heat exchanger cracks on their video camera.  They said the heat exchanger would be $1133 and the circuit board $613, and that due to the age of the furnace I should replace it.

This time I got a second opinion.  The other HVAC company told me the cracks were just marks on the metal probably from when it was manufactured.  And while the circuit board was obviously burned out, that competitor replaced it for $460 -- one third less than their club price.

Problem fixed.  Furnace still runs like a Trane two years later.

Needless to say, after two unfavorable incidents I no longer do business with this organization.  I do think they provide great service and are very friendly, but I can be gouged only so many times. Every time they pushed back when I asked them break their quote down into parts and labor. I get that labor is expensive, and you have to mark up your parts. But I always think any contractor should be willing to do that.

Do NOT trust this company. My family could have died from carbon monoxide poisoning due to Fire & Ice's negligence. CO2 levels were 3x the limit.

We had a system malfunction with our Bryant furnace. Problems for over a year. Their technician came out 3 times in the last month or two. First visit he said there no was issue and did a dye test on second visit. Third visit he claimed to have fixed the issue. The furnace continued to malfunction and shut off. Called another hvac company and their tech diagnosed the issue in 5-10 minutes. We found out the furnace is too dangerous for us to even run! CO2 was not being vented and levels were 3x the allowed limit.. turns out the Bryant furnace model had class action law suits against because of defective parts.. Our new tech was aware of the issues with the furnace model and had a pamphlet about this. He was shocked the Fire & Ice tech was unable to find the problem especially after so many visits.

We wasted hundreds of dollars with this company only to risk our families safety.

If I could give any less stars I would, have had horrible service from the start. By service I mean lack of! We had originally called and set up an appointment. We were told someone would come out by friday and that's been almost 3 weeks ago now. Have not received any call backs, or delays. Reached out several times couldn't get through and called again today stating oh we're 3 weeks behind and we're very busy. Seriously? We are all busy and if I had that excuse for everything I did in life I'd be fired and jobless. Would not recommend this company AT ALL! Definitely needs more work on customer service!