Best Businesses in Alaska

I tried to get hold of someone to come and give me an estimate for the installation of a new boiler and I have not heard from anyone yet.

Summit was great! He communicated via text to help diagnose what was going on, arrived on time, and charged a fair price. I had a second issue arise a day later and he helped me solve it myself over the phone! I will definitely call Summit Mechanical the next time I need a plumber

Our family is a boating family and we like to be dry. Sheet Metal Inc. helped us with a 'Bubbah Hut' that covers the back of our 25' CDory Tomcat. We are thrilled with the craftsmanship and would go back again. They do clean, professional, skookum metal work.

Apex Plumbing did a great Job moving my washer and dryer connections. They were timely, neat and nice. They did a great Job. We Highly recommend them.

Customer service is a disorganized mess! I live on the Upper Hillside and have a broken furnace. Have used this company for years. Called on Monday -I was very clear about where I live and the road conditions.  I was put on the on-call list for Tuesday and finally had a scheduled apt for Wed.  First thing Wed Morning the dispatcher calls me and says they can't come because they only have 2 wheel drive vehicles.  Called back.  The office manager Tonya told me that SHE knew the 4 wheel drive vehicle was in the shop as of Monday but DID NOT TELL the people scheduling appointments.  She absolutely would not apologize, either.  So now, I have a broken furnace and have to scramble to find another company that can get to me to fix it!

fixed valve under sink on thursday.two hours late on service call. did not turn water back on to dishwasher.holiday weekend. no dishwasher.refusing to return my calls.do not recommend them Ever!

No one ever showed up for tthe job. Keeps saying he will be here. No show. Only one person even asked about the job. A huge waste of my time.

It was -10 degrees this morning and my homes 3rd day without the boiler fixed. This company has done a terrible job in both service and accepting responsibility for negligence. After getting the boiler temporarily working 2 nights ago while parts were ordered to install the the following day, the plumber Bruce left the cover off the boiler after starting the boiler up.
When I went out to check on the space heater in that area, I noticed the cover off and thought, huh he left the cover off? Well he's the professional so I guess it's fine. I should have followed my instinct but thought that him being the professional must have known it was fine. Now that I reflect, he should have known better to leave the safety cover off operating machine. About 30 minutes after he left a pipe burst in the boiler room completely soaking the unprotected boiler.
I talked to the receptionist and asked her to consider crediting the parts that need replaced due to water damage and that time while I paid the pipe repairs and original boiler repairs.  She said she thought that was reasonable and would talk to the owner and Bruce in the morning.
In the morning I got a call from the Receptionist, Cindy, stating that the owner said that everything must be paid in full and that Bruce was not responsible for the water damage to the uncovered boiler.  She insitsted on payment right away for services. I requested the invoice first before I give my card over the phone. I didn't feel comfortable paying the bill without considering legal council.
A few hours ago, I received another call from Cindy saying that the owner said that until the bill was paid in full, they were not going to come out today and fix it. I asked why they would hold my heat hostage and pay for services that haven't even happened yet? She said they had the part I needed and wouldn't install it until I paid.
Again it is below zero, we have been relying on wood stove and electric space heaters. We haven't slept more than 2.5 hours at a time at night to ensure that house was heated.
This is a moral issue that this business wouldn't accept accountability for an issue that could have easily been resolved.

I have a new company coming out today and should have heat tonight. Wish I would have went with them to start with. And it turns out the part that K&L said cost $640.00, actually costs $380.00

WARNING!!!!!
When I moved to Lititz I hired Wagner. The worst HVAC company I have ever hired. He installed an inadequate mickey mouse humidifier. Then couldn't or wouldn't service it. Then he stopped answering my calls for any service. Why risk business with a non-professional. He's someone with no guts. No guts to confront his problems with the customer. WARNING!!!