Best Businesses in Alaska

I had a plumbing situation on a Friday night, called ASandD and Isaac was so nice, so calming and so professional.
He and his son Joey came and did the work on my sump pumps.  They immediately saw what needed to be done (another company did NOT take care of the issue a mere two days ago) and they snaked out my line, got both sump pumps back in full working order and all the while they were such a joy to have in my home.  So nice, so thorough and although this was a weekend job the rates were more than reasonable.
After 30 plus years in my home, I have a new go to plumber for ANY future issues.

These folks are great. The lady at the office was very friendly on the phone. The plumber, Steve, was also super friendly. He did great work on my bathroom remodel for a good price. He was available for questions and concerns and made sure the job was done right and the way I wanted it. Thanks guys!!

John White's plumbing was excellent! They were prompt, Thorough, and honest. I highly recommend this company. They have a long history of doing excellent work.

Tom came over to fix our baseboard boiler and narrowed the problem down to a few components very quickly. I felt like the work is solid and will last years to come. Will call him again if something down the line breaks.

Was not very impressed. We told him what we thought was wrong the first time he came out and he didn't listen to us and told us we were wrong.  Turns out we weren't wrong and he came back and charged us an insane amount on his second visit to fix what we originally told him was wrong.  It took him 15 minutes and it cost $120. Cost $300 total to fix something that should have been fixed on his first visit.  Will NOT be using again or recommending to neighbors or friends.

Called for a furnace inspection and cleaning for the sale of my home.  $437 and almost 3 hours later, I would never recommend this company to anyone.  He didn't do any repairs at all.  He claimed that there appeared to be years of build-up from lack of maintenance.  Hmmmm......we called 6 months ago and had one of their guys come out to replace the igniter wire.  He cleaned it at that time because we were being charged for an hour and he thought we should get our money's worth.  I guess it depends on who they send, but I don't recommend taking the chance.

I'm totally satisfied with Discount Mechanical Plumbing and Heating!! Reggie was my technician, he's extremely knowledgeable, his professionalism exceeded my expectation,  he's very honest, and he explained what was needed without trying to make me pay for unnecessary things. I was highly impressed with his punctuality and his politeness. I highly recommend Discount Mechanical Plumbing and Heating.. Simply the best!!

Consumer beware. We had a new furnace installed by Partusch and that gave us grief and trouble from the time it was installed. Partusch told us they install new furnaces, not repair them. Over the next five years, as our new York furnace failed, we had repairman after repairman tell us it was installed improperly. We spend a couple thousand dollars getting heat on during the winter over time. Ouch. Avoid this company at all cost. Speaking of cost, we just spent 6k for a new furnace from Moore's Heating. Fingers crossed.

We called because we had flooding in our garage with a busted pipe. He showed up three hours late but with the weather the way it was we figured he had a lot going on. The guy that came out with him was in some kind of state that caused him to say back and forth, his eyes were glazed over and they kept rolling back. I was concerned at this point but Dillon said he was a good guy who couldn't be understood so well because of his accent. They fixed the busted pipe, got the heat running and told us they would be back later this evening. We texted and called no answer. The next day we called someone else to finish the job so the water could be restored. Later that afternoon Dillon called to apologize about not getting in touch. Apparently he left his phone in someone's house and had no way to contact anyone. It sounded plausible and we asked him to install a new heater in our garage. We gave him a cashier's check for the full amount as the contract laid out we had to pay 60 percent in advance and all we had was the check. He said he would pick up the heater and be right back. Nobody showed up. He didn't answer any calls but eventually texted that they delivered the wrong unit and he was trying to fix the problem. We told him that we observe Sabbath and if he couldn't finish before Saturday we'd have to wait until Sabbath was over. Saturday came and went without hearing from him. On Monday he texted and said he'd be out to install the heater. Nobody showed. Tuesday another text that he was coming to install the heater. That was the last I heard from him. The check has been cashed. Please guard yourself against this crook.

I kept hearing the commercial on the Radio that says Remember the name, Living Waters, Living Waters....  So I called them.  I had a plumbing quote to re-replumb our 4 plex in south anchorage for $7,200 which seemed high given it was a 3-4 day job for 2 people.  Jeffrey answered the phone.  I asked for an estimate and the first thing that struck me as Odd is he says I'm not sure if we'll CHARGE for the estimate, but someone can check it out soon. I've never been charged for an ESTIMATE in my life.  12 minutes later, he calls back.  He said he spoke to the boss and had a ballpark figure for me.  He asked how many fixtures I had in the unit.  17 I told him.  He says Ok, he was Right on then- It will be right at $80,000. I was stunned but I thought he said $8,000.  Finally I asked Did you say $8,000? No.  The estimate was EIGHTY THOUSAND dollars- for a 4 day job!!!!  

My biggest issue is that they are running around using the name of God to their advantage Living Waters is a reference to Jesus Christ.  An $80,000 estimate is about $73,000 higher than it should be.  There is nothing charitable, kind or neighborly about that.  No christian values emanate from this.  I was shocked and expressed that to Jeffrey.  He didn't offer to come look or allow me to speak with the boss that gave this un-Godly estimate.  He didn't budge- $80,000- take it or leave it.  

Since then, I have spoke with 3 professional plumbers.  They have all said the same thing Living Waters is a rip-off!  They price gouge and do poor quality work.

In their commercial they say Remember our name.  You bet I will!  They forever will remind me of the time they tried to rip me off.  
Don't waste your time calling them.  They might even charge you for it.