Best Businesses in Alaska

I called Drain Masters because my main sewer line was completely clogged and out of service.They had originally set me up with an appointment for the next morning because they were booked up for the day.They ended up calling me back after a little while to tell me a tech. finished up sooner than expected and they could come over now.The guy showed up and had the sewer pipe cleared in no time.Turns out there were roots in the pipe.He advised sending a camera down the pipe to pin the exact problem down.Very nice guy,put the pipe back together for us.Would recommend their services to anyone.Awesome people to deal with.

If you need help, CALL THIS MAN!

I had a mainline sewer blockage- the worst it's ever been (I'm talkin sewer poop everywhere). I called all over town, no one was helpful. But then I called Tom. He answered right away and arrived as soon as he wrapped up the job he was already on.

He got straight to it when he arrived and fixed the issue quickly. Very knowledgeable and very kind. Pricing was fair as well.

I'm so grateful and will absolutely be using him again in the future.

Trust me- you will be in good, safe hands.

Nothing worse than a clogged sink on a weekend. Managed to wait till Monday and these guys were at my house before noon. Super friendly and very quick. Couldn't be more pleased!!

We had no idea who to contact for a shower knob that was stuck, and made showering impossible in our master bathroom!  I did a search and found Flow Star!  A real live person with happy and cheerful voice answered the phone and directed me to a plumber who set up the appointment for the very next day, giving an approximate time to expect a on the way call!  Oh and while I was on hold briefly, there was no crappy music to listen to.  Lovely classical calming music was on.  So today, everything fell into place exactly as promised!  I don't know about you, but having strangers in our home is a bit unnerving!  And how scary will the repairs be?  To make a long story short....the plumber who came was very kind, professional, real and skilled.  Very kind to our anxious dogs who still are trying to get used to seeing people in our home after two years of covid with no one coming!  I give Flow Star a 100% in satisfaction and trust.  We are very confident now that with anything needed in the future, they will be our choice for help!  Thank you, Flow Star

I contacted Denali Sewer and Drain when my sewer line froze while I was on vacation.  The technician did not greet me or speak to me until there were problems.  He thawed my line but the hose got stuck underground.  He tied the hose to the bumper of the truck to try and free it, but on the second try, my cleanout broke, along with the hose.  I was instructed not to put any toilet paper down the sewer until it was fixed, he gave me the phone number for an excavator and drove away.  The company called me the next day to try and help, but I had already called another contractor.  I can't fault Denali Sewer and Drain for getting the steam hose stuck, since my cleanout had frost-jacked and no one could have known, but I feel that they reacted wrong, made mistakes and didn't help me fix the problem.  I believe they could have found the problem without ripping the hose and breaking my cleanout.  I spent hours on the phone and with the other contractor and had to pay for someone else to fix what they broke.

Haven't even hired the guy yet. Just texted and asked some questions. Answered right away. Asked multiple questions and he replied to all. I went to many in store heating places, but I received more thorough and honest suggestions from him. When I find my part, most definitely will be using him for my services. Exceeded expectations, you don't get that much or at all these days.