McCann Plumbing & Heating

McCann is very good. We've used him a couple of times, but we finally gave up on him because he doesn't return calls. He's an old timet, and we suspect his health is a concern.

Don came out on a Sunday morning. We live in Eagle RIver and he was to our house within an hour. He was able to fix our issue quickly and described the entire process to us clearly. We felt like we got an honest service and a lot of insight and tips. Would recommend and will use again!

Great
Our gas boiler was constantly short cycling even though we had extensive work done to it in the spring by our former plumber who couldn't get to us until at least the middle of December unless we had an after hours visit. I had lost faith in them anyway so I started calling other plumbers. No luck.
I called McCann to see if he could recommend someone. It was -8 at our house.  Low 50's inside.
He was busy, but he recommended two plumbers. One was leaving the state for Thanksgiving. The other never came by, so the next morning, I called McCann again.
Mr. Cann answered and asked me where I live. I answered Wildwood Lane
near West High. He was passing West on his way to a job. A minute later he was in our drive. A half hour later we had heat again. The luck of the Irish for once not Murphy's Law.
The man is a wonder.
Tom Sexton
This review is looking pretty epic! Nice!

We had a pipe burst and I called McCanns. He was already on a call and so recommended a couple of others. They never responded so McCanns came as soon as they good. They found the problem, fixed it, and the bill was less than expected. Professional, nice, got the job done, affordable. Will definitely use again and recommend to others.

Called McCann Plumbing on Mother's Day for a leaking pipe in my garage and he was here within 30 mins. Appreciate you coming out so quickly on a Mother's Day to fix my leak!!! Thank You Don!!! Will definitely be using you again!!!
John L

To start with they were very helpful giving information to decide what size water heater to go with. Also made appointment and was right on time. Did a great job and finished up the install.
I would highly recommend them to others.

We found a leak on a copper pipe in the garage, called around the most people could do was out us on a list. McCann Plumbing said they would be here late morning to take a look. Within a few hours he was here and wasted no time to figure out the issue and fix it! He was quick and thorough I highly recommend!

I tried to get hold of someone to come and give me an estimate for the installation of a new boiler and I have not heard from anyone yet.

We had a connection bust in our water softener which meant we had to have someone turn off the water while we were out of town. I called McCann's and the gentleman I spoke with coached us by phone so we could get the water turned back on. He then suggested we get a replacement part from the water softener company to fix it ourselves.

Bottom line: huge kudos to McCann's for going above and beyond to help us, even though it meant no payment to them!

If you want a professional plumber who is stellar in his field, well you won't be disappointed using McCann Plumbing. The work he did  on our appliance install was perfect! Prices were what you would expect for quality work. Absolutely a great experience using McCann! We will definitely use his services again for anything plumbing related for sure!

Great service. Responded fast and found the problem right away. Very reasonable price as it was on the weekend as well. Will definitely call again if I ever have any issues in the future.

I want to thank McCann Plumbing for walking me through resetting my water heater. He was very helpful and gave easy to follow instructions over the phone. You guys are amazing and if there is ever a plumbing or heating problem I'm bring my business to you guys.

This is the second time we have called McCann for a plumbing emergency.  Both times he was prompt, courteous, quickly completed the repair and made recommendations for future potential problems.  His rates are very reasonable and his work is solid.  Highly recommend McCann Plumbing and Heating!

Don quoted us $23000 to replace a boiler and hot water heater, and to
replace some old pumps, expansion tanks, and zone valves.  Midway through the job, when everything was torn apart, he changed his quote to $28,800, stating that the boiler and water heater cost him more than he thought it would and that we were getting a cadillac boiler.  

I checked with the suppliers in Anchorage and the boiler, water heater and pumps cost about $7000, causing me to doubt Don's claim that the boiler
and water heater cost $5800 more than he forecast.  He should have informed
me of the cost increase prior to starting work, not during the work, when I had
little choice to let him continue.

If you choose to use Don for any work, I suggest that you get a written, itemized quote, showing what the materials cost, his markup, his hourly rate, and how many hours the job will take.  And then get a competitive bid from another plumber.  We hired another plumber to complete the work, and our total cost
was $21000, saving us $2000 over Don's first quote and $7800 below his revised  quote.

I am out of state and the tenant at my property reported leaking pipes from the walls.

Don went over right away and accessed the situation and he could have easily started opening walls and doing all sorts of repairs.  He did not.  

The service was exceptional and the bill was way less than I expected!  It is hard to find the high level of honesty and work ethic that I experienced with McCann.

I am so impressed with McCann that I will have them on retainer on any property I own.  And highly recommend him.

Thanks again Don!!

Being a new home owner and not being from Anchorage I started at ground zero researching which plumbing company to call when my I heard drainage behind my washing machine. Don came out on a Sunday and was wonderful! As it turns out I didn't need anything but an education on how my furnace drains! He continued to educate me on where my main water valve was, visually inspected my hot water heater and furnace and even replaced my filters in the furnace. In addition to all that he told me about garage heater and fixed my doorstop behind the garage door on his way out! He refused payment for any service and I couldn't be more satisfied and happy! McCann has certainly won a new customer and I would be happy to recommend them to anyone!

Last night I discovered a leak under my kitchen sink and my husband was fishing out of town. I quickly turned off the water valve and searched for a plumber, saw the positive reviews for McCann Plumbing and Heating. First thing this morning we called and he was here shortly after and looked at the problem and was able to fix it. We asked him many questions we had about some other plumbing issues and he spent a good amount of time giving us suggestions and ideas.

We are very thankful for the reviews we read earlier about McCann Plumbing. If we need anything plumbing or heating related in the future, we will definitely be calling Don McCann again!

water heater was leaking never fixed it it found the leak. If you are a licensed umber Mccann you check for a leak in the water heater.

One morning we discovered that the tubing to the switch for our water pressure tank (we're on a well) had broken off.  The open T was creating a fountain of water.  I shut off the power to the well and closed the water supply valve.  Then I started looking for a plumber, as the one we had used for decades retired two years ago.

I first called one of the bigger plumbing shops in town.  The guy told me that IF they could get to me, it would have to be overtime.  I said OK, and he put me on a list.  Great - we were without water until they called me back and then it would be a very big bill.

Then I looked at Yelp.  I saw the glowing reviews for McCann and noted that he was on the same side of town as we are.  I called, and Don McCann answered right away.  He was sympathetic and asked that I take a couple of pictures of the situation.  I took the pics and texted them to him.  He said he would be up in about 45 minutes after he went to a supply store to get the necessary parts.  I cancelled the big store and headed for work.

Don arrived at the appointed time.  My wife said that he was incredibly pleasant, very knowledgeable and quickly resolved the problem.  And his bill was very reasonable for the short notice work for someone he had never done any work for before.

Highly recommended.  We will definitely called Don for all our plumbing needs, and we will recommend him to everyone.  Thanks, Don -- you're the best!

I want to publicly thank McCann Plumbing and Heating for telling me how to fix our forced air furnace, and get the heat working again. What a blessing your advice was. Thank you again. If we ever do need help again, I will call you first.

McCann responded quickly to an emergency for a leaky pipe that was draining through floor and around electrical lines.  He fit me in on the day of call, when six other companies told me they could not see me for 3-4 weeks.  He explained the process, went above and beyond fixing the leak to take care of things until I can get an appliance replaced.  He was courteous, cleaned up after himself and offered some suggestions for appliances during this time when it is hard to  find items.  I will use McCann in the future and definitely recommend their services.