Best Businesses in Alaska

Precision General Contractors remodeled my home inside and out. My house could not be seen from the road but now it is all open. So excited to plant grass! I am amazed at their quality and efficiency. They saved me lots of money! Would highly recommend using them for all of your home and property needs.

Our trailer house is old, but it's all we have.  Kevin dropped what he was doing for the weekend, came over late in the evening and fixed our shower in no time.  We had water shooting out of the back of the tub.  He is professional and very fair in his price.  We called him again for a problem under the sink, he and his staff truly know their work, they had it fixed in less than an hour and our home is comfortable again.  I will forever keep his number in my phone, I hope that we will not need them anytime soon - but it a great piece of mind knowing they are there for us.

Absolutely hands down the best place in town! We have used them a few times over the years, but always a quick appointment time and their plumbers are the best in the business! Smart, get the job done efficiently, clean up after themselves and best of all are the kind of people you don't mind having in your house. I would highly recommend them without hesitation!

Roy at BRS Services did a wonderful job. We had two faucets that needed to be replaced. He worked quickly and proffessionally. We had purchased the faucets ourself. He removed the old ones and replaced with the new in only an hour and a half.  Reasonable rates. We're glad we supported a small business owner. I will be recommending him to our friends.

I noticed a profuse water leak last night, Thursday evening at approximately 6 PM.  I filed a work ticket with my home warranty and was advised to wait 24 hours for a plumbing company to contact me regarding service appointment.  I called the plumber HSA Home Warranty scheduled me with and the person stated due to the earthquake their service repair techs were booked solid till next Wednesday.  I cancelled this service and proceeded to call ALL the local area plumbers.  Every one of the local plumbers said the same thing, they could not book me for several days out or they had to charge over-time for a technician to come to my home.  From the moment I called ALL STAR PLUMBING & HEATING and spoke to Angela to the amazing service repair work, technician Ashley, who replaced my hot water pipe damages (post earthquake), and safely strapped to the wall my hot water unit that had shifted 4-5 inches away from original location.  I am so so so so thankful to this company and their people for helping fix my home, post earthquake, in a speedy, professional, efficient manner.  Thank you for everything ALL STAR PLUMBING & HEATING!!!!  This company charged regular service fee, NOT over-time!

Buyer beware: if anything goes wrong it will be blamed on you.

Sound Mechanical has absolutely MISERABLE customer service. It is apparently not within the realm of possibility that this company can make a mistake. When we mentioned to the owner that his workers left a beer bottle behind he told us we were lying and cussed at us. We could care less that there was a beer bottle left behind, just wanted him to know as a business owner. We also let him know that the dryer vent was now disconnected (they had to move the washer and dryer to get to the water heater). He informed me that someone must have moved the washer and dryer after they left. and that they definitely didn't do it. Spoiler alert, the washer and dryer are a million pounds and neither me nor my tenants touched it after they left. So now he has shifted blame to us for a beer bottle and a dryer vent. We also didn't care that they made mistakes, just wanted it fixed. The owner was irate that we pointed these things out and used foul language when speaking to us. Last two noteworthy items, they did not replace the bathroom door, they left it in my tenants bedroom, and they left crud all over the floor in their work area.

I asked if I could pay the $2550 I owed for services within 30 days, and the owner said that was unacceptable and that he would add a late fee if I didn't pay in full within 10 days.

I set up an appointment for an onsite assessment to discuss remodeling two bathrooms in our home. I even received a reminder from the company. I left work early to attend the meeting, and NO ONE SHOWED UP! They did not bother to contact me in any way; rather, they completely wasted my and my husband's time. At least I learned this contractor is unreliable prior to getting started on my project.

A year and a half ago during our kitchen remodel, our contractor brought in Jeff from Cassidy's. Jeff was awesome! He went above and beyond, and he called to let us know when he was running late.  Based on that experience, my husband contacted Cassidy's for a bathroom plumbing issue last week.

Unfortunately, Jeff was not available so Justin was sent. He spent a couple hours and did part of the job and left at 5:00 saying he would be back the next day.  At this point, we had two bathrooms torn apart for the project. Justin didn't show on Tuesday, so my husband called him. Justin said he got tied up and that he would come Wednesday morning. On Wed. afternoon my husband called the office and was told that Justin was loading our materials and would be right over. No show. Thursday, again no show. On Friday my husband called and also texted Justin -- no response, no show. Today, Monday (a week later), my husband called the office to notify the office manager that we would find another contractor. She asked for patience and said Justin would arrive between 2 and 4 today. No show (no surprise by now).
Do yourself a favor and find a plumbing company that keeps their promises and follows through.

DO NOT USE THIS COMPANY!!! If I could give zero stars I would.  We hired them for pre-sale cleaning and inspection of our systems, knowing we are out of state, and they told us we needed either thousands of dollar in a warranty repair that could take 2-3 weeks or a whole new heating system that they could install right away.  Turned off our heat, in Alaska, during the winter and left the house before he called to inform us of what he found. We had to ask him to go back and turn on the water to keep our pipes from freezing, he didn't offer to leave electric heaters or anything.  We hired a second company to come out that night (in less than an hour, thank you Mat-Su Mechanical, who I highly recommend) to reinspect the system and he found nothing wrong and had the evidence to back it up.  We tried to contact the owners of Kink Heating to speak about this issue and they will not call us back and its been almost a month.  After this happened to us we found out they have done this before during pre-sale inspections; scaring the sellers into installing a new heating system so they can sell their house in a timely manner. They are SCAM ARTISTS!!