I have used PP ALOT. I feel like I know these guys really well from all the times I have used them. I really like the employees they have EXCEPT FOR ONE.
I am really unhappy with Rico. I have had him come work at the house several times and each time I am never happy with the quality of the work he does. He will go get a part and come back HOURSSSS later. Yes I called his company to complain. He is too creepy for me.
He rang the door bell and stood off to the side so I literally had to walk outside and look to see who rang my damn doorbell. HE JUST STOOD OFF TO THE SIDE SO CREEPY and didn't say anything until I said hello?. It was weird.
Another time he came back to the house after getting a part but came through the back and started working. He didn't even tell me he had come back! It was 8pm at night and I was putting my kids to bed on Good Friday, and I found him in my house. It was just weird. I told my husband to not have him come back bc he creeps me out.
But low and behold, he came to my house again today. I was furious bc I thought this was already addressed that he is not to come.
We had a leak in the bathroom and he was to change the faucets- but charged such a high price 600$+, we turned down the service. He offered a 50 dollar discount, but I'm not here to bargain or play those stupid games. So when I told him I will not be needing his services- he got all huffy puffy and took his buckets and walked out of the door hitting my walls on the way out. He even had the nerve to ask well why did u even call us out??
I CALLED PP OUT TO SEE IF I HAD A PROBLEMATIC LEAK AND TO GET A QUOTE ON CHANGING THE FAUCETS. That does NOT guarantee that I have to use your overpriced service charge or even ur company for that matter. Sheesh, why did I call u out he asked! How rude!
Anyways, I paid him for his service call of 42.50, but he was acting very childish, as if I had wasted his time. Most of the power plumbing guys will call my husband on THEIR phone because they say they are dirty and don't want to touch my phone and get it dirty. They also wear shoe covers so they don't get my floor dirty. I like that. EXCEPT RICO. He touches my phone when talking to my husband with his dirty hands, does not ever have shoe covers, makes a fu king mess and cleans up half ass. Not to mention, one time on his way out of my house- he touched the top of my kids head with his dirty open glove like patting him on the head to say bye. WTF DUDE? Don't touch my kids with ur dirty ass gloves and hey- don't touch my kids PERIOD!
One time he even brought up religion. This guy is so bizarre. I would recommend POWER PLUMBING, but when u call make sure u ask that RICO doesn't come work. There are a handful of really qualified RESPECTFUL guys that work for this company and I have no idea why they have this guy RICO still.
Also, most of the guys will call us and say hey we are 10 min away, which I really like. But noooooo.... RICO will call with one ring. Then hang up. And a second later he is knocking at your door. WHY ARE U SO WEIRD? Please DO NOT SEND HIM TO MY HOUSE EVER AGAIN.
I have more things to tell u about this guy- I just remembered!
I had wrote a check to victor at power plumbing for 885 to change my hose bibbs. That day his truck got stolen and they asked me to cancel the check and write a new one. So today when RICO came, I told him I need to add 885 onto the 42.50 service charge that he was charging and he wanted me to write 2 SEPARATE CHECKS. No. it's going to the same place POWER PLUMBING. I am writing one check. WHY WAS THIS EVEN AN ISSUE? the guy RICO is too weird for me. When I asked if victor was ok he responded I don't know about his head or his heart. WTF? Victor had his truck stolen and I was concerned if victor was ok. What a STRANGE ANSWER! A simple yes or no would have been fine. But RICO said he doesn't know about victors head or heart? WTF ARE U TALKING ABOUT?
I really like victor, Alex, John, jack, dan, all the guys EXCEPT RICO. Rico is SUPER SLOW AND HIS WORK IS SUBPAR. I always have to call power plumbing back out after RICO has been working at my house. Save yourselves the hassle. Rico even asks is ur air conditioning on- it's so hot in here. Really dude? I have a 2 month old baby. It's a little warm bc my child, get over it. He will also ask for water, which I have no problem handing out, but it's interesting that NONE OF THE OTHER GUYS ever comp about the temp of my house, or ask for anything!
Rico- why do U always take ur lunch break in the middle of working at our house. This has happened SEVERAL TIMES. U are gone an hour for lunch, and then it takes u 1 or 2 hours on top of that to go get parts far away... that ties up the customers day. Please eat before or after starting a job. Last time he came back after I complained, he told me that I had got him in trouble for complaining about how long he was taking to get parts. It's just really awkward with him.