Michael T.
03/08/2023 12:00:00 SA
PLUMBER RECOMMENDATION I recently had my water heater replaced by Jose of J.R. Rooter & Plumbing (818) 233-2255. I called them the afternoon that I discovered my heater had failed. We agreed on a price and set up an appointment for the next morning. Jose and his helper arrived early with everything needed. You really find out how good a business is when things go wrong. In my case, the first brand new, never unboxed water heater that Jose installed turned out to be defective. Jose had to drain and remove that heater and take it back to his supplier for exchange. Then he had to drive back with the new one and redo the installation. Fortunately, the second one worked perfectly. The whole job was far from easy. My laundry room is tiny and my washing machine had to be disconnected and moved out of the way. This was a problem too as the 30 year old hot/cold shut-off valves were bad, so the water for the whole house had to be turned off before the washer could be disconnected and moved out of the way. Jose fought through all these problems with a great attitude and honored his price even though the job wound up taking all day. I highly recommend J.R. Rooter & Plumbing.
