Mr Harris is the most professional, honest and reasonably priced plumber I've ever had and I will only be using his services so long as I live in the this area. As soon as I called the number, Mr Harris personally answers and cheerfully asked what kind of plumbing I needed done. He was so knowledgeably and experienced that he was able to guess what the problem was over the phone just with the pictures I texted him. It was a small job that involved replacing the handle on a shower and even though I was pretty far away, he was happy to come down and give a free estimate. We agreed on a time for him to show up the next day and he was right on time, also gave multiple text updates to confirm how far away he was and to let me know exactly what time he would arrive.
When Mr Harris arrived he was very pleasant, quick and professional. He got straight to the bottom of the problem, gave me an extremely reasonable quote (must less than other plumbers had quoted) and explained to me in easy to understand details, what the problem was and what steps, parts and cost would be needed to fix the problem. I like that he explains things and is transparent with the cost of parts and labor. I was impressed and felt very comfortable with him right away, this is someone I trust to work in my house even if I had to leave for a while. He also had a wide range of tools to do the work, so he has the capability to do just about anything plumbing related (and was also able to do other kind of handy work as well). Therefore we decided to also have him work on the kitchen sink as well, which was completely broken, had leaks and a busted disposal unit as well. Mr Harris fixed that sink in no time, shiny and new. So we also had him repair our toilet which had multiple problems, again he fixed that in no time. He went to the hardware store and got ONLY the parts needed and presented all receipts and explained what each part was for. So I knew I wasn't overpaying for any unnecessary parts. In fact, he showed me that he was able to complete the work without using some of the parts, so he didn't charge me for those parts and he personally went back to the store and get his money back. That is A+ service.
A couple of days later, Mr Harris gave a follow up call to make sure everything was still working good and he wanted to make double sure that his work was holding up. Yes it was holding up great, but still I REALLY appreciated that he cared enough to call with a followup. That is something that stood out, that no other plumber has done for me. Usually other plumbers get the money and bolt outta there ASAP, never call you back for a followup and don't really wanna hear from you if their was any problems with the work. In summery Mr Harris is a 10/10 service handy man and I look forward to going with him any time I need a repair (and this old house will need MANY repairs).