Best Carpet Repair in Phoenix AZ

Very pleased with the level of service and quality of work. They were quick to respond and provided me the best price among competitors. Definitely recommend.

After getting my floors measured for flooring installation I had to call back three times to find out where my quote was. Was informed that it would be taken care of that day. One week after appointment, still have not seen a quote. Called Empire today and they came out this afternoon measured and presented there flooring. We signed on to have them reflow two rooms and a closet. Thanks Empire for great service.

Great company with high ethics and workmanship.  We have used them twice for our home and recommended them to others - always performs as expected!

Alex and his crew tiled our large shower and garden tub area. The job was a very challenging task of 250 sq ft of porcelain tile, marble shower floor tile and decorative stone. Great communication and very informative and valued input. Reasonable price and quality work. Highly recommend.

We recently hired Carpets of Arizona to install carpeting and wood plank flooring. To provide fair and balanced feedback they did a nice job with the carpet installation but would strongly caution anyone looking to hire them for wood plank flooring installation.

We chose a wood plank floor style that has a high shade variation which means the planks vary from light to dark. It was very important to me that the installers took extra care when installing the floor to ensure the planks were space in a way to ensure the various plank tones were mixed across the floor as the flooring manufacturer intended for the right look.

Monica, the sales rep assured me that she would put their best installers on the job. On the day of the installation, I mentioned to Jim, the installer, that I'd like to make sure the light, medium and dark tones were mixed across the floor to achieve the intended look of this flooring style. Jim's response was "Yeah, I'm not going to do that! It will take too long and I don't get paid by the hour."  He assured me that if he just pulls the planks from the box and installs they will be mixed (this is not recommended by the manufacturer). Needless to say I was shocked by his response but trusted they knew what they were doing.

When the floor was finished my worst fears came true. About half of the floor (the portion Jim was working on) is not varied at all. In fact, there are only 2 different plank styles (out of 10) that appear in a large area of my floor. It looks horrible. I brought this to the attention of both Monica (sales) and Geraldine (Ops) without any resolution for a two month period of time.

Upon the completion of the final step of adding the transition strip (happened nearly two months after floor was installed) Monica charged my credit card with the balance due without my authorization or approval. I had to call the credit card company to dispute the charge as we had not yet resolved the installation issues. Be wary of offering your credit card as I've read other reviews and this appears to be a recurring problem.

After speaking with Miranda (Manager) I did receive a refund of approximately 10% of the total job as their resolution but it does not resolve the fact that I need to look at a floor everyday that is less than desirable.

PHOTOS:
In the attached photos you will see a photo with numbers (1 and 2). I labeled the wood planks that are identical to each other to show that nearly half of the floor only uses 2 of the approximately 10 different plank styles. The other photo shows the other half of the floor that was installed much better by the second installer (Manuel). Manuel took more care to install the portion he was working on correctly. Manuel also had a higher customer care factor over and above the management and leadership team at Carpets of Arizona.

The photos look like they are two different floors. UGH!!

I would not hire them again.

Contacted Adis to level the floors in 3 bedrooms I want to lay vinyl plank in.  Levels floors for vinyl are very important, even more so because I'm using rigid vinyl planks. I considered doing it myself but Adis pointed out the floors have high and low spots so some of areas needed to be ground down while others needed to be filled in. He showed up on a Friday and him and two of his crew spent the morning working on my floors. They finished up early afternoon and I'm incredibly pleased with the outcome. We jags just cleaned the house so I was Concerned about dust but when you hire this company you get professional-grade service and equipment. Dust control was exceptional. Adis spent some extra time after completing the job pouring out like things to think about around my newly purchased home. I would not hesitate at all to hire Adis and his team for future work.

I contacted Valley Tile Removal Dust Free via Yelp. Andrew replied quickly to my questions regarding removal of kitchen ceramic tile. My husband and he discussed additional removal of carpeting and pad. An appointment was set. He and a coworker showed up on time. They worked quickly and efficiently to remove all the flooring discussed. In addition, once the flooring was removed, we discovered the concrete was uneven in a couple of areas so we had him take care of that too. His pricing is fair, he is also courteous, professional and clean! Highly recommended!!

Golden Bear Contracting was a real life saver. Installed a sink in the kitchen that was otherwise not going to fit and I'd have to return. But I loved my new sink so I was determined to make it fit. He did a great job!

Rob did a fabulous job cleaning our carpets and he was very reasonably priced. One room we thought we were going to have to replace the carpet soon but he cleaned it so well it looked like brand new again! He was very thorough and professional. He was put up all the corner guards so as not to scratch the walls with the hoses. All of the carpets in the rooms looked so clean and bright. He cleaned some area rugs and took extra special care with our expensive wool rug. I would highly recommend him and will be calling him again when I need our carpets cleaned again.

I had this company come do laminate flooring, base boards and door mouldings at our house.  They did a great job and they did it quickly and for a really reasonable price. I will definitely recommend them.

After I hired Frank he left my home a mess and ruined my plumbing The tile was installed uneven and the job wasn't done to my satisfaction, When asked to fix the problems he requested more money from me, My wife and I are very disappointed, I Do not recommend this company

If you need new flooring you've got to go here. They have a large selection to look through. Doug and Andy will do everything they can to ensure customer service and satisfaction. I've been so impressed with the friendly and professional service. I had bids from all sorts of places, and as soon as Doug started to talk about carpet, I immediately knew this guy was well educated and passionate about flooring. He conveys his knowledge in a way that makes sense and helps the customer make choices that fit their needs and wants. I've learned that the flooring business is competitive, you can buy cheap from big box retailers who care little about you, you can buy expensive from places trying to run up their profits, or you can purchase smart and between the two from Doug and Andy and walk away feeling you did it right. You can't go wrong with these guys, and if a mistake happens, I bet they will go above and beyond to make it right.

Great and honest company to deal with.  Bought new home and had AZ Floors do new carpet, subway tile backsplash, granite counters and wood looking tile.  Everything turned out beautifully and the crew was so accommodating and professional.  Robert kept me posted via text or call every step of the way! Great prices and happy to support LOCAL businesses VS. big box retailers.

I was met by Steve, and we were the only ones in the store after his co-worker left for lunch.  10 mins later he asked what I chose.  20 mins later I was out the door without samples, however Steve said he'd bring them the next day as he set  up an appt. to measure my home.  I didn't feel like I looked at half of their inventory.  Steve showed up the next morning complaining he was sick,  and measured.  He brought the samples and wanted to know which one I wanted to order.  I let him know my husband would need to see them.  He hesitated to let me keep them, but said he'd leave them with me if I promised to bring the samples back to the store the next morning!  I brought them back alright as promised.  He called me 5 days later and asked which one I picked.  I told him I went with another company and he hung up on me.  Pushy and NO people skills and then the rudeness set in.

I hired modern innovation to do a remodel in my kitchen, new flooring in the main living area's paint, move washer and dryer to another room and turn previous laundry area into a pantry, and some other things.  My first meeting Irving I felt like he would be a good fit as he seem to have good ideas and understood what I wanted and I felt I was clear.   Keep in mind my father and brother were contractors, my husband has done construction. So I'm not an idiot, but I am not by any means a contractor or even a laborer for that matter so I really relied on his expertise.   I found him to be confusing at time's, forgetful in regard to conversations we had. His way of speaking to me put me on the offensive and made me question who I hired.  And why my pantry, my front, main living room, and other minor things are not done. Once the final cabinet, was in I was done.  He's been paid for what he did. I have attached some pictures and I really hope I can comment on them but if I can't, here's a brief commentary of what I see.  On my door what is that? It doesn't match up with either side of the other floor boards and when he was installing the last cabinet he didn't notice that the the peeling paint on the ceiling. Again I know nothing about how to do carpentry but black nails on white baseboard I could swear you can get white nails if you don't plan on painting the baseboards. Putting up that ugly thing under my door I guess you didn't notice the piece of wall under the glass that was not painted nor the broken glass that wasn't broken before.  If  I could remove the one star, I gave him I would.  Now I am on the hunt for someone new that can remodel my bathroom.

We are so happy with the look of our floors, especially the kitchen floor.

My husband was set on tearing out the tile in the kitchen, but Rob (and team) made it look so beautiful with a much more affordable, timely, and comfortable approach than my husband's upgrade idea.

We will have the team out to work their magic on the rest of the house in the near future.

Oh I forgot to mention that we previously had Rob's team fix and brighten every tile counter, including the grout. Of course all of these surfaces look fantastic.

They really added a special sparkle to our entire hacienda.

We had CFS install tile with inserts in almost every room of our new house in Mesa.  They also installed Porcelain tile that looks like hardwood plus tile with inserts in our courtyard.  Everything done was perfect.  Very narrow grout lines with a consistent pattern.  We had a little problem with the courtyard tile but it was corrected at no charge and now looks fantastic.

The guy said he wanted to give me an estimate after I provided him all the measurements of kitchen backsplash project I never received a response.  
Unprofessional business practice !!!!