Best Laminate Floor Repair in Phoenix AZ

Spent two weeks messaging them where they said they would be in touch to schedule. They messaged every few days on Yelp to say someone would schedule. No one ever called and my call was not returned when I called on my own. Very odd business practices, or lack thereof.

Bram Flooring did an EXCELLENT job!  We needed saltillo tile repair and replacement. This is a challenging tile type and it's hard to find someone with the skill to do it well.

The repair job they did was EXCELLENT!  The tile layer was prompt, very polite, very professional, and did a phenomenal job!

I would highly recommend Bram Flooring and do so without reservation. If you have a tile need give them a try!

I am over the moon happy with the job done. The owner of the company is professional and polite and went above and beyond for us. Muletas Floor installed two full showers quickly and at a great price. Would highly recommend.

I had my floors completed about 6 months ago.  They did an awesome job and was very accommodating.  I was out of town and they finished the floors and sent picture the entire time.   They replied quickly to any questions we had and provided great feedback.   I would use them again.

Alex and his crew did 2 bathrooms for us.  Main and Master.  Both turned out just beautiful (IMHO).  Alex communicated with me promptly throughout the entire process.  He showed up when he said he was going to and worked hard to get the job completed as promised.  I would recommend him and his crew to anyone!

On September 9, 2021 Flooring Professionals completed the job of flattening the slab in our house. Rob Hayton, the owner of Flooring Professionals was recommended to us by Nick Giammarino of Arizona Home Floors/Dust Ram, a dustless tile removal, which we used, and truly is dustless. We highly recommend Arizona Home Floors/Dust Ram for tile removal. Flooring Professionals too, are a dustless company and use the same vacuum system as Arizona Home Floors/Dust Ram.

We contacted Rob, the owner of Flooring Professionals requesting an estimate to flatten the slab in preparation for large format (24x48) tile installation. We described our needs to Rob who checked the floors flatness using a laser level, explaining his company could flatten the floor within 1/16" but it would not be "bubble" level. We initially felt the estimate was high however, after seeing the end result of what Rob's company did, we knew we had made the right decision.

Rob and his team were polite, courteous, professional. During the 3 day process the crew arrived promptly at 7am and at the end of their work day cleaned up the area, picked up all tools leaving the house in a neat condition considering the amount and type of work that was being done.

Upon completion of the flattening Rob went over the restrictions regarding the compound drying times. One issue we discovered after the job was complete was the flattening compound had gotten to close to the toilet flange preventing it from rotating freely. Contacted Rob, he said he would be out the next day to correct the problem, which he did.

Bottom line - the job done by Rob and his professional team was excellent. We highly recommend them to anyone needing their floors flattened.
Thank you Rob, Marty, and Tyler for the excellent, high quality work you performed in our home. Best wishes and continued success!

Kami did a great job on my vinyl plank flooring. He provided a fair estimate, stuck to it, and finished well ahead of his projected schedule. His attention to detail was great. He also was nice enough to pick up baseboards and some trim for me since I didn't have a vehicle to accommodate them. Overall he provided great service and I love the finished flooring. I will definitely use him again for future flooring needs.

The tile and plumbing job for a remodeled bathroom was completed with precise attention to detail. The prep, and installation of both floor and wall tile were professionally completed. The project remodel looks like the way it should be, Brand New. Wonderful service, and came to work in a timely manner as promised.

Wow!  Great work on a small project in a bathroom.  Most tile companies won't give you the time of day for small projects, but Calvary was super!  Flexible around my schedule and done wonderfully!  It looked like the other tiles, like there was never replacement tiles and new grout matched perfectly!  Very reasonable and responsive.  Highly recommend!

We have had a difficult flooring experience with Carpets of Arizona. We used them previously at another home and had a good experience, however, this time was different. Pros and cons are as follows:

1. Pro/Con: The sales team is highly communicative, answers all questions, and are very helpful. That being said, they did get the measurements wrong twice. We also included baseboards into our overall cost. What we were not told is that the baseboards would be unfinished. We were under the impression our floors, and baseboards, would be good as new. The baseboards were also installed with bad cuts, nails sticking out, etc. I've been told they've now corrected this process as other customers also had this issue.

2. Con: Our install - and I cannot emphasize this enough - was a nightmare. It started in November 2020 and it is still not done as of this pos due to all the repairs and re-do's needed. We did, to be fair, request a break during the Christmas holiday as we didn't want to live through a torn up house any more than we already had been.

We did carpet and LTV in the entire house. Our LTV floors were supposed to be dropped off at our house 48 hrs in advance to acclimate, but a holiday in China impacted shipping from the vendor, which no one at the company knew about.

Instead of waiting for a firm response on when the floors would arrive and pushing our install back appropriately, they continued with the schedule. Luis and another gentleman ripped out the remaining carpet and baseboards and were visibly and verbally frustrated stating they never start jobs without the floors being ready. They piled all the furniture in two different rooms. During this process they damaged three pieces of furniture and we had multiple varying degrees of drywall damage, both large and small. At the end of the day after everything had been ripped out and our house was essentially unlivable, we were told it would be a WEEK before the floors arrived. We had no place to eat or sit.

They also left a ton of broken up cement all over the house, large nails sticking out of the walls dangerously, and three razor blades lying on the floor. My husband and I spent several hours that night cleaning up the mess, pulling out the nails, and making our house as safe as possible.

SOME photos of all the issues/damages attached.

3. Con: Management team and internal communications during the first half of this install. Eric, who was at the time the operating manager and has since been fired, told us varying truths, conflicting stories, and gave us false guarantees. We also later learned he never escalated any of our issues as he told us he had done.

4: Pro/Con - new installers: A week later, Manuel and Jimmy installed our floors. Jimmy was highly communicative the entire time. Manuel is a master LTV floor installer and did a beautiful herringbone pattern in our dining room. The two of them were extremely careful with moving things around and not damaging anything. The con here is where they started rushing at the end. There were quite a few places with the brand new LTV that needed repairs, including one entire room that had to be re-done; gaps were so large you could see the cement below, for example. Several places where carpet started popping up or just wasn't seemingly tacked down. Also, some baseboards were installed that were damaged and had to be replaced or repaired.

I believe the issue is we were originally told the install would take 9 days, but Eric forced it into 6 days, thus the damage. Now it's taken 2.5 months to fix everything.

I do want to give Manuel a lot of credit. He has been nothing but honest and fully accountable, and a huge help in coming out to fix everything. He is kind, trustworthy, and does an excellent job. Kudos to Miranda and Geraldine as well for their awesome service.

5. Pro/Con: Overall, the new management team and those now aware of the problems have fully stepped up, apologized, and taken all the necessary steps to right the wrongs.

My biggest disappointment here is in the way the company has handled collection of payment. We spent ~$18k on the floors; not a small amount of money. We paid 50% down and almost all of the rest, except for a small buffer of money set aside for drywall, furniture, and painting repairs due to the damage, which is to be deducted from the final payment. At one point they sent us a lien notice for final payment in the middle of things getting fixed - it's auto generated, but that is the last thing a customer with our situation should get. They also charged our credit card for the remaining $2300 without our permission and didn't realize why this was a problem, and before all repairs were done, which is extremely unprofessional.

6. In progress: Half a dozen+ more flooring repairs and a Karndean professional is supposed to come out and assess the flooring. Also, the refund on our card until repairs are complete.

(Note: I posted a Google review, which is not showing up.)

Just finished a floor install for my entire house, Rustin and the crew were awesome, very professional. My floors look great.

Last year, my driveway (which looks like bare concrete) began showing what looked like calcium rising to the surface (I think it's called efflorescence) and the surface started peeling away in spots.  My handyman/ contractor was confident that he could resurface & paint my driveway.  He did his best but after a few months, the driveway started peeling again. In hindsight, I should have hired someone with the right expertise.  

Early this year after doing a Yelp search, I was directed by another contractor to Adis. He felt strongly that my handyman had made things worse but he was confident he could make it look significantly better and he did.  There were a few delays but they were due to materials he needed taking longer to arrive than originally quoted to him. I decided to wait a few months before writing this review because I wanted to see how it looked over time and am happy to report that it still looks great.  He's honest and straightforward, and I highly recommend Adis for this type of work and I see he does a lot more than just driveways. Let him help you and you won't regret it.

I had recently purchased a home in Gilbert and loved the hardwood flooring in the common areas. I found out that was the work of Kyle at Illustrious Hardwoods so I contacted him to complete the flooring into the bedrooms.  Kyle was so responsive and provided me with a reasonable quote within a day. The work was performed just as estimated and Kyle took special care to match the bedroom planks to the existing flooring for a seamless and eye-pleasing look. Kyle was prompt to work each day, worked steadily all day and cleaned up before leaving each evening. In addition to providing me with great service I learned that he promotes the legacy of his trade by hosting a podcast and sponsoring apprenticeships to ensure the skill set of the next generation. Kyle you are awesome!

Absolute focus on two main things; quality and customer care. This business understands what you need and they focus on delivering the results you are looking for! They go above and beyond what you ask for!

I was referred to Danny Pehrson, owner of Solid Home Renovations, by a neighbor who had
used him several times in the past.  Danny came over to look at some plumbing that the former owner had done himself, and done poorly because he was not a plumber.  Danny looked at the work, told me what needed to be done to correct it and what the cost would be.  We set up an appointment - he was here on time, had to crawl around in an attic when it was 106 outside -
finished the job and cleaned up after himself.  

A few weeks later I called to ask him about a leaky toilet and installing an electrical outlet in
the guest bath.  Again, he looked at the problem areas, gave me a quote - we set up a date for
him to do the work.  He was here, had an electrician do the electrical outlet, he did the plumbing
and they both cleaned up after themselves.

I love contractors who 1. show up when they say they will 2. give you a quote that doesn't give you a heart attack 3 and clean up after themselves.  

I would recommend this company to anyone.  Great work, courteous and professional men.

Sandy D

Michael Conley of Golden Bear Construction just completed a shower installation for my wife and I in our master bedroom bathroom. The quality of his work is outstanding and his timeliness and professionalism was the best. I would gladly hire Michael and his company again.

Russ came out on time, did a great job fixing a problematic door handle, a loose counter top and weatherstripping our door. I will use Russ again
And highly recommend him

Cesar and his dad make the dynamic duo. They were professional, always in constant communication and hard workers. They got it done so quickly and efficiently and stayed within our budget. Will definitely have then do our bathroom when we are ready. Highly recommend.

WOMEN BEWARE

Do not book services through them. At first, this family business seemed like a great option for me, as I needed to use my vinyl for them to repair and redo my stairs. As a first time homebuyer, I was lost and really needed guidance about what to do.

1. The stairs originally had carpeting with a skirt. Where the skirt was, the drywall was damaged from pulling the carpet off. They told me to replace drywall and THEN they would do stairs. I did that for $500 and then when they finished the stairs, they left the drywall completely damaged again (see pic) the risers were also left completely unpainted, saying they don't do drywall or painting. I ended up paying $470 more again after the project was complete to finish paint and drywall. I later learned that a stair skirt would've solved my issues. I was never offered that and now it's too late. Why was the job not finished??? Why wasn't I given my options of a stair skirt?
2. My initial project start date was pushed out over two weeks because the installer had a family thing. When they gave me notice, it was for the next day at 7am. I WFH and had to move a lot of meetings (which is okay! I would rather get this project done). Well at 12pm I had an important meeting that could not be moved, I asked the installers to take a 1/2 hour break. I got a scathing email from Marilyn basically saying "you don't tell our workers to stop working!" -- how do you let your installers work partially outside in AZ without a break....
3. I had to bring my own materials to their office (40 min away) and had to get things measured 2x. I also ordered a doorway reducer which was completely left off the project and never made. When I asked about it, they made me try and measure the doorway and bring them materials--isn't that a contractors job? How am I supposed to measure the height of tile vs vinyl in a doorway (which is millimeters) isn't this part of the service?
4. Installers were not made aware of a specific area to do, so when I said "yes that part is included" I got yet another scathing email from Michael / Marilyn saying that I was telling the installers to do extra work. They clearly have communication issues.
5. When installers came back to redo some vinyl that was lifting, they tried to guilt trip me, saying "we did this area and didn't know we were not supposed to do it so we never got paid" -- sounds like their employers problem.
6. When I tried to get them to come back and fix that spot, Michael called me and absolutely BERATED me on the phone. I'm not kidding-- my whole family witnessed it. He yelled at me saying I was trying to cheat them out of the project. What I was simply trying to say (and could not get out because the owner Michael was literally SCREAMING at me. ) was that I was not going to pay until they came back and made a reducer and fixed the lifting vinyl. They wanted me to again run the materials up and measure myself for their communication lapse (I have emails to prove I included a reducer). He stated he would send his lawyer after me if I didn't pay ASAP --again project was not complete.

To the installers: please create your own business on Thumbtack so you don't have to work for this company. You work hard and seem to not be treated as well as you could.

Overall, if you are a women or someone who does not know a lot about Millworking, please please look to book elsewhere. I am traumatized from Michael screaming at me and the communication between multiple family members and installers for this project was an absolute mess. I ended up letting them know that I could only email from them on. STAY AWAY!!!!! Get everything in writing!!!!!