Best Garage Door Repair in Phoenix AZ

Alex is the best. Very humble and works with integrity. He even gives pointers on where and how you can save money. I've used this company twice now, one for my garage and another for my gate. My garage opens so quietly it's amazing and my gate is so sturdy that I now longer fear my dog busting it down and it even opens without any difficulty, which is something I haven't had in awhile. I will be calling them again to install another because this company is amazing.

I first came across SDGF on Thumbtack when I needed a new garage key pad installed. Last summer my garage opener was malfunctioning and since Frank was so helpful the first time, I called them back again for my opener repair. I had another issue just recently with my garage springs and he came to fix it the same day with the appropriate parts on hand. SDGF's customer service, punctuality and reliability is above all the rest. Highly recommend!

One of my gates had swung shut and past the latch, bending the slider bar.

Alpha was quick to respond, provided a quick quote

Jason came out to my house, fixed the gate, installed a couple of stops to prevent the gates from opening in the wrong direction as promised.

We he arrived, we noticed the wall the gate was attached to, was separating from the house, he was able to straighten out the wall and installed a bracket to the wall and the house.

Everything is working great again.

I wouldn't hesitate to use Alpha again if needed.

I called Rod about my broken garage door this afternoon and he was there in less than two hours! In fact, he got to my house a little earlier than our appointment, before I was back from walking my dog(!), but he saw that it was an easy fix--just a little bent--and fixed it. He was driving off as I returned from the walk (madly flailing my arms trying to get his attention!). He left his card and a vcm with his direct #, so I gave him a call right away. No charge. WHAT????? And he gave me a ballpark quote on a new door right then. When's the last time you experienced this kind of customer service?? Upright Garage Door has MY business, that is certain. :-)

Its crazy there are so many good things said about this company that's really hard to believe. The first time we scheduled with Triple B they where 2 hours late to fix our garage door. We also had him give us a quote on installing a garage door opener which the 2 kids that came out and installed did a good job. Then I called the owner last night 9/22/2014 and set up to have him come fix our garage door sensors today between 11-12 and its now 2:30pm the owner totally forgot. I really can't believe this has only happened to me I'm just the first to finally step and say something.

We needed someone to install our replacement automatic gate opener and they promptly were able to come out to the house and get the job done quickly and reasonably.  Scott the owner came out personally and I was impressed with his knowledge and professionalism.  I am keeping the business close at hand as this is a company that you want to use whenever a job arises that they can do - and to recommend to friends.

Darrell gave me a great price for my backyard block wall. It was completed in two days. It looks amazing! Darrell and his workers did a great job and great cleanup! I'm so happy with my experience with Darrell and Airborne Masonry.

Brian at Grease Monkey Garage Door saved our Christmas! We arrived back to our house at 6pm on Christmas Eve to find that we were locked out. The power (and backup battery) to the garage door opener were out, and the garage door was the ONLY way to get into the house. Before breaking a window to get in, I made a desperate call to see if anyone might have a better idea...

To my surprise, Brian actually picked up the phone at 6:30pm on Christmas Eve! I explained the situation and, even though I heard children in the background and he was obviously enjoying a Christmas Eve with his family, he told me he would be right over.

This guy cared enough to answer his phone, take time away from his own Christmas, and help another family in need. Brian is a top notch professional, and an overall good guy. I highly recommend!

I sent photos to Joshua to see if he could repair a broken weld joint on my fence.  He stated that would not be a problem.  He attempted to weld the fence on October 5, 2020.  The weld joints failed that day when I returned home.  He already collected $175.00 dollars for the job.  I called him immediately and notified him that joint failed that he needed to correct the problem.  He agreed that he would come back on October 7, 2020 to repair the weld joint.   His second attempt also failed.  The pictures indicate his 1st and 2nd attempt to repair the weld joint.

He left the job site without contacting me telling me and telling me that he was not able to correct the problem.  I spent two days trying to reach him and he stated that I friend would repair the fence for him since he was working in the area.  His friend never contacted me.  Joshua also stated that his other machine to repair the fence was at another job site.  This statement turned out not to be true.  He did not have another machine.  In addition, he stated that the machine that he used was too small to do the job.  As a professional who does this a living you would think he should have known this prior to accepting the job.

Joshua never returned my phone calls or text.  I gave him an option to refund my money of $175.00 dollars or take a bad review on Yelp.  He chooses to take the money and the bad review.  He did honor his word or the warranty that he committed to.  I would not recommend them.

Also filed a complaint with the BBB and no response from the company see below:

RE: Complaint ID #  14875743

Dear Lim Lee:

In regards to your correspondence concerning Great Doors And Gates, your position was communicated to the company. We regret to inform you that BBB was unsuccessful in obtaining a response from the company.

When a business does not respond to a dispute, its report with BBB is updated to reflect an unanswered dispute which has an adverse affect on its BBB rating. If the company has contacted you, please let us know so that our files may be updated. If not, we regret that BBB can be of no further assistance.

We appreciate you taking the time to contact BBB and report your experience. Please be assured that your complaint will remain in BBB's file for this company for three years, and may be referred to if a pattern of similar practices emerges.

This team is great. I had two other companies look at my installation issue and they could not figure it out. Arizona's Garage Door Doctor not only figured it out but did it within a couple hours at a very reasonable price.

I give one star merely for the fact they got a salesman/repairman to me immediately.  After that, I never heard from them.  May 29, 2021, Dan (I think that was his name) came out to repair the motor on my back gate.  Long story short, the motor wasn't there.  My husband who passed away 5/23 had been working with someone else and didn't leave any paperwork.  Dan proceeded to sell me a motor but he didn't have all the parts.  Bill came to $1241.70, I had to pay $700.  They had the parts and would be back within two or three days to complete it.  He did have another option for a bigger motor that would have been over $4000.   I waited two weeks.  Called them.  Waiting for parts (that were supposed to be in warehouse).  It is a simple common motor that is being installed in other places I am sure.  I have called to talk to Joshua (in the office, not in the field) repeatedly.  It is now 2 1/2 months and they still don't have the simple parts to connect the motor to the gate mechanism.  I am just told they do not have an ETA for the parts, because of Covid.  I am sorry they all got the disease, but how do they stay in business to take my money but not be my advocate to get the parts?  I want them to find the parts and repair my gate as they promised immediately or immediately refund my money.  At least stop avoiding my calls, Joshua, and come to a solution.  Quit having the office help take the brunt of your inefficiency.   If you can't do it, admit it!