Best Home Remodeling in Phoenix AZ

PLEASE NOTE:   Although my primary home is in the Tacoma area, this posting is about our second home in Surprise, AZ.

I wanted to do an widening of my backyard sliding glass door from 6 foot to 9 foot wide.   I am new to the area, so didn't know a guy, but stumbled across Joe and Efficient Home Pro.   Joe came by and looked at the project and after talking to the window manufacturer, gave me a firm, fixed price for the project.   Now this involved removal of the old slider (with unknown issues about how it was installed), a new laminate header beam, new slider, and fix the outside stucco and inside drywall like it was original.  A complex project for sure.

I had the pleasure of working from home (thank you COVID-19) while Joe and team did the project.   I am pretty handy with home projects, so watched with interest as the team did their work.   I have to say that I have never been so impressed!   There were several points where key decisions had to be made and each were discussed, rationalized, and then acted upon.   To tell a long story shorter, they executed this transformation flawlessly!

But here is the best part.   Not only did they do the hard stuff with precision, but they also did the small stuff perfectly.   Every final opening was sealed with insulating foam, every piece of stucco was replaced and textured like it was new, and on the inside, it was impossible to tell that any work had been done (outside of paint).   And even better, the work space was cleaner than when they arrived.

Over the course of the project, I got the chance to talk to Joe about all his company can do, and I can say with confidence, that I now have a Have a Guy.   And for far more than just windows.   Next step:  Replace the AC unit.

If you are interested in how real this posting is, please contact me.

We had several window companies make presentations to replace 28 windows and three sliding doors in our house. We were still undecided when we received a call from Jake, the owner of Modern Resolution. He answered some questions we had from his sales rep's presentation and decided it would be best for him to see our house to respond to a couple of concerns we had.

We did research and found that the Anlin windows he proposed were highly rated. Jake gave us a good price and we signed a contract. We had a very short delay in getting our windows installed due to the end of the year holidays.

The install went well. It was very impressive how hard the installers worked. They were on time every day and were very careful of not damaging anything in our home, including the floor.

Per Jake's recommendation, we had a combination of retrofit and new windows installed. The new windows required chopping out some stucco. After those windows were installed, new stucco was put on immediately. Modern Resolution had a great employee named Luis paint all of the new stucco. That was one of the reasons we went with Modern Resolution as most other window companies we spoke with said we were responsible for any painting required after the install.

We had a couple of small issues, such as a bathroom screen missing. (it was found in the warehouse behind a box) but Jake always took care of those in a timely fashion. We were shocked how much outside noise was reduced by our new windows and sliders along with the utility savings!

Also, it was surprising how nice the windows looked from the inside. If we would have known what a great job we would get from Modern Resolution, we would have replaced our windows much sooner! Thank you, Jake!

That person has no relation to this company whats so ever he hasnt been employed with this company since december of 2018. These comments have no relation to the owner or this company what that person does on his own has no relation to the people employed with Royalty Empire Inc. If there are any more concerns feel free to reach out to the owner at royaltyempireinc1@gmail.….
Thank you

I'm very happy with the quality and ascetic of my new windows. Everyone involved did a fantastic job

I love love love my security door... so much in fact that I'm ordering more. These security doors are actually beautiful. Everyone that sees mine wants one of their own! Craig was awesome too. Very professional. Get one. You will not be disappointed.

I hired this company a couple different times. The first time I needed a brand new door built along with a wall and they made it look seamless, as though it had been there originally with the house. Absolute perfection! Second job I had them do was removing a tree that fell on my home during a monsoon. They were able to come out very quickly and not only remove the tree, but fix the roof as well! I highly recommend using this company!

updating the review... I have since received a refund from the company for all monies and purchases. Honest company, just didn't hire competent workers and need to manage financials better.

Wished zero stars were an option  1 00 is too generous. Absolutely as unprofessional as it gets. Starts out great, in person bid, tells you he wants to work with you and says all the right things. After he leaves, forget it. He will take much longer on the bid than he says, and then it gets better. He will completely ghost you when you give the green light. No return calls, no return texts, no decline on the job as a professional would do. Completely immature and as unprofessional as I've ever seen. Beware. Their dismal BBB rating is definitely earned not just given. Steer very clear.

I don't write many reviews but when someone or a company goes above and beyond, it moves me to express my feelings.   I have been shopping for replacement windows for over three weeks now and found Lasting Impressions online.  Called and spoke with Karen at some length and said she would work up a quote.  I actually stopped by the next day (she had just emailed me the quote) and even though I couldn't go with them due to my HOA strict restrictions, Karen spent a half hour or so helping me!   Even answered my questions via emails after that in such a timely manner.   That's customer service and she sure knows the business.   If the other people who work there are half as good as Karen, you can't go wrong with them,  I highly recommend Lasting Impressions!

This  has been the worst experience by far!
Ray Baxter is a narcissist crook who was verbally abusive to me and his own wife. He blames everybody else in fact it's his clueless ways of running a business! He will yell at customers if he doesn't get his money when he wants it. His installer Simon is not licensed and illegal
Make sure you do a background on Ray Baxter
Majority of his reviews he put on himself
Check rip off report he has done this before with other employees
You have been warned
Medafisics degree he bra
Hilarious and delusional person
Simon no longer works for him
Ripped him off too
$4000