Best Outlet Repair in San Antonio TX
BAIT AND SWITCH. I needed an electrician for 8 hours to install several items in my new house and was given a verbal quote over the phone which was a reasonable price however after the job was done they charged me a significantly difference price which was over $500 from the original quote. Good work but bad business practices. Be wary
Response to their explanation; I'm active duty military for 24 years and would never not pay for a service that was done for me and my family. We just transferred here from California and purchased a new house. I called around S.A. for the best price electrician so when I called Bolt Electric to hire an electrician for 8 hours they gave me specific pricing over the phone which was reasonable so I booked them for a day when I would be in town. I have several issues which was not mentioned in their response.
1. They did give me different pricing over the phone than what they charged me period. Lessons learned, ask for an invoice showing what they are charging so you have it in writing before the job which I never received.
2. As far as the second electrician, the lead electrician actually told me he didn't need him to hang the high ceiling fan, at that point he should had let him go. If I knew the real cost for the second electrician I would have had him gone in a quick minute.
3. I was also kind enough to invite the electrician to eat pizza that I had bought for my flooring guys that were working on my new floors that day. If I knew the real price I was paying I would have never had him on a lunch break on my dime.
Again, the electrician did good work but make sure you get their quote in writing. They did pursue me with a lawyer for the additional money which I didn't pay them for which was for my cancelled check fee, the second electrician who didn't do what he was hired to do, and the half hour lunch break that the lead electrician was more than happy to take.
Honestly, if I had time to retain a lawyer and take what the judge would have given I would have taken my chances.
Response to their explanation; I'm active duty military for 24 years and would never not pay for a service that was done for me and my family. We just transferred here from California and purchased a new house. I called around S.A. for the best price electrician so when I called Bolt Electric to hire an electrician for 8 hours they gave me specific pricing over the phone which was reasonable so I booked them for a day when I would be in town. I have several issues which was not mentioned in their response.
1. They did give me different pricing over the phone than what they charged me period. Lessons learned, ask for an invoice showing what they are charging so you have it in writing before the job which I never received.
2. As far as the second electrician, the lead electrician actually told me he didn't need him to hang the high ceiling fan, at that point he should had let him go. If I knew the real cost for the second electrician I would have had him gone in a quick minute.
3. I was also kind enough to invite the electrician to eat pizza that I had bought for my flooring guys that were working on my new floors that day. If I knew the real price I was paying I would have never had him on a lunch break on my dime.
Again, the electrician did good work but make sure you get their quote in writing. They did pursue me with a lawyer for the additional money which I didn't pay them for which was for my cancelled check fee, the second electrician who didn't do what he was hired to do, and the half hour lunch break that the lead electrician was more than happy to take.
Honestly, if I had time to retain a lawyer and take what the judge would have given I would have taken my chances.
18847 Redland Rd, Ste 105, San Antonio, TX 78259
Pros: Professional, good communication, no up-selling or cross-selling to win my business - price estimate was on point!
Cons: My estimate was slightly delayed due to busy scheduling and travel but worth the wait
On August 28th, All Star Electric called to inform me my master electrician had finished his first job early and offered to start my job 2 hours ahead of schedule. This worked out well for me since I had delayed leaving for work so I could review the job details with the technician. The job proceeded quickly and thoroughly as planned. In fact, the only observation I noted for my Bob, my technician was the surprise that after collecting several bids to have an EV charging station installed, All Star Electric did not especially promote this service on their website nor did they try to up-sell / cross-sell other services I did not ask for...cudos. Yet, they were responsive to taking care of some small addon requests for me while onsite.
Overall, my experience with All Star Electric was positive. The end result was as I envisioned and the site was left as clean or better than before. Although, there is usually no repeat visit required for this type of job, I would confidently contact All Star Electric again for any of the other residential services offered on their website. For those venturing down the path of installing a Tesla High Powered Wall Connector, feel free to reach out with your questions on my experience of this installation at: [email protected].
Cons: My estimate was slightly delayed due to busy scheduling and travel but worth the wait
On August 28th, All Star Electric called to inform me my master electrician had finished his first job early and offered to start my job 2 hours ahead of schedule. This worked out well for me since I had delayed leaving for work so I could review the job details with the technician. The job proceeded quickly and thoroughly as planned. In fact, the only observation I noted for my Bob, my technician was the surprise that after collecting several bids to have an EV charging station installed, All Star Electric did not especially promote this service on their website nor did they try to up-sell / cross-sell other services I did not ask for...cudos. Yet, they were responsive to taking care of some small addon requests for me while onsite.
Overall, my experience with All Star Electric was positive. The end result was as I envisioned and the site was left as clean or better than before. Although, there is usually no repeat visit required for this type of job, I would confidently contact All Star Electric again for any of the other residential services offered on their website. For those venturing down the path of installing a Tesla High Powered Wall Connector, feel free to reach out with your questions on my experience of this installation at: [email protected].
5911 Rittiman Plz, Bldg 1, San Antonio, TX 78218
The power went out in half of my house at 11:30 pm. I called Allgood at 7:50am and power was restored by 9am! David was great! They were fast and got me back to 100% within about an hour! I would highly recommend!
12106 Valliant St, San Antonio, TX 78216
Installed everything needed for a ceiling fan in the living room and installed the fan for a great price ! Was on time and very efficient! Will definitely be using him again ! Highly recommend!
San Antonio, TX
Steve responded almost immediately to my request for a quote and was very straightforward about his pricing and process. He was able to squeeze me in the next day after another job and kept me fully looped in via phone as we could coordinated our busy schedules. Steve was not only knowledgeable, he explained to me along the way just what he was doing and why, which I loved because I like learning and enjoy DIY home improvement. He finished on the dot of the hour that he had quoted me for the job. Pricing was fair, straightforward, and accurate (no curve balls/upsells here!) I also liked that he explained/set reasonable expectations for potential future issues. Could not be a nicer or more professional electrician, and we will definitely be calling him should any needs arise.
San Antonio, TX
Was able to fit us in last minute on a weekend. Figured out an issue we had for years - very relieved and grateful.
San Antonio, TX
Very nice guys but the quote was a bit unreasonable. We've gotten quotes from three other electricians for about $340-$600 to rewire the circuit for our dryer and change the breaker to 30 amp. Stetson quoted $780. He seems very knowledgeable and I haven't seen the work done, but it's definitely not worth that much. I'd get multiple quotes before going with them.
The electrician we went with charged $380 for the work we needed and removed our unused spa circuit for no charge. These guys quoted $200 just to remove the circuit.
The electrician we went with charged $380 for the work we needed and removed our unused spa circuit for no charge. These guys quoted $200 just to remove the circuit.
San Antonio, TX
Thomas arrived at my home less than 45 minutes after I emailed him for a quote--and this was after 7PM! He was courteous, professional, and very knowledgeable. I'd highly recommend this company!
San Antonio, TX
Provided feedback and owner responded and essentially dismissed everything I had to say. Here is his message along with my response:
Owner:
I was made aware that you took issue with work that we recently performed for you. It is my understanding that you took issue with the following:
-The motion sensor that was installed for your bedroom lights was meant to be installed for your bathroom lights
-The Nest security camera that we installed for you resulted in a bush in your back yard sustaining some minor damage.
I have spoken with the technician who did the installation and my estimator that priced this work for you. I have also reviewed the invoice. The invoice clearly states that the motion sensor was to be installed in your bedroom and you signed for the completed work. This would indicate that you were satisfied with the installation and the location / function of the motion sensor. Furthermore, the technician says that he advised you not to install the motion sensor in your bedroom. If you would like us to move the motion sensor to another location, that can be done, but at an additional cost.
After speaking with both my estimator and installing technician, we will not compensate you for damage to a bush. Your vegetation in the backyard is overgrown and both of my employees advised you that there may be some minor damage to the vegetation because of where you wanted us to mount the cameras. You indicated that would not be a problem and asked us to proceed. Again, your signature on the invoice and payment would indicate that you were satisfied with the work performed.
My response to above message:
I was NOT informed that there would be damage to my plants (see pics below) and was only informed after-the-fact, once I approached installer in the backyard during installation.
As for the bedroom light, also not correct. I directed the installer to install motion detector device in bathroom. He informed that he couldn't. At that point is when I directed to install in bedroom.
You're right, the signature represents my sign off on work performed. However, it doesn't always characterize the context of the situation. If you choose not to redress, that's fine - I'll simply share my perspective /experience in the appropriate area.
To be clear, the installer was very courteous and professional. However, soft skills doesn't always align with technical competence.
Not a five star service.
Owner:
I was made aware that you took issue with work that we recently performed for you. It is my understanding that you took issue with the following:
-The motion sensor that was installed for your bedroom lights was meant to be installed for your bathroom lights
-The Nest security camera that we installed for you resulted in a bush in your back yard sustaining some minor damage.
I have spoken with the technician who did the installation and my estimator that priced this work for you. I have also reviewed the invoice. The invoice clearly states that the motion sensor was to be installed in your bedroom and you signed for the completed work. This would indicate that you were satisfied with the installation and the location / function of the motion sensor. Furthermore, the technician says that he advised you not to install the motion sensor in your bedroom. If you would like us to move the motion sensor to another location, that can be done, but at an additional cost.
After speaking with both my estimator and installing technician, we will not compensate you for damage to a bush. Your vegetation in the backyard is overgrown and both of my employees advised you that there may be some minor damage to the vegetation because of where you wanted us to mount the cameras. You indicated that would not be a problem and asked us to proceed. Again, your signature on the invoice and payment would indicate that you were satisfied with the work performed.
My response to above message:
I was NOT informed that there would be damage to my plants (see pics below) and was only informed after-the-fact, once I approached installer in the backyard during installation.
As for the bedroom light, also not correct. I directed the installer to install motion detector device in bathroom. He informed that he couldn't. At that point is when I directed to install in bedroom.
You're right, the signature represents my sign off on work performed. However, it doesn't always characterize the context of the situation. If you choose not to redress, that's fine - I'll simply share my perspective /experience in the appropriate area.
To be clear, the installer was very courteous and professional. However, soft skills doesn't always align with technical competence.
Not a five star service.
4710 Shavano Oak, Ste 103, San Antonio, TX 78249
Fantastic customer service. Honest and transparent, Noel explained the entire reason as to why our AC system wasn't functioning properly. We so appreciated the honesty and lack of pushy ness and fabrications. We'll be calling again... thank you..!
San Antonio, TX
Steve did a great job wiring a new outlet in my garage for my EV. Great professional service, fair price. Steve knew right away what I wanted, and what was required to do job right. A larger electrical service company quoted twice as much for the same job.
San Antonio, TX
Great job, on time on budget and very professional. I used them for a small job and liked their work so I used them the same week for another job. The only issue I had was using them twice the same week I had to pay two consultant fees. Had I known I would have just had them do everything at once. I will use them again if I need to, and also would recommend their services to others.
10908 W Hwy 290, Austin, TX 78737
Purchased a new home and bought new appliances. Best Buy was at my home to install the dishwasher, but there was an issue. The dishwasher did not have space behind it to fit the electrical receptacle, so I needed an electrician to mount the receptacle flush against the wall behind the dishwasher. I contacted Lite It Electric. They arrived within 30 minutes and had the problem taken care of very quickly. The price was reasonable, too. Will definitely use them again. Bryan was awesome!!!
San Antonio, TX 78219
Hands down the best in home maintenance experience ever. I had a light switch i wanted to put a dimmer on and my years of nursing did not prepare me for the complexity that is new house wiring! They were responsive, fast, knowledgeable and nice and had it fixed in less than an hour. Even had the new dimmer switch in the truck since the cheap ones i bought fried in my venture into electricity . Thank you so much and i will never call another electrician besides you again! Or attempt my wiring ...
6503 Brushy Ridge Cv, Austin, TX 78744
Finally! Have found the perfect person to address those annoying home projects which seem to pop up right when you think you have everything just right. Dan was at our home this morning to raise a hanging light fixture, hang a drapery rod and repair a decorative barn style door. It was easy making my appointment with him and we were able to schedule the work right away. He was prompt, professional and a perfectionist. Very friendly and did I mention clean. Took great care not to make a mess and promptly cleaned the area around where he had been working once the project was complete. So happy to find Dan and so happy other reviewers took the time to share their positive experience with this business!
San Antonio, TX
He came out and did a few hours worth of work for a good price! Work came out perfect. I got new outlets in my garage which I desperately needed. 10/10 recommend!
New Braunfels, TX 78130
We recently had issues with our electrical service. We did not know what was wrong but eventually got so bad we had minimal electric in our house. I called several electricians and none of them were able to arrive for several days. I called Jesse Padilla at KJ Electric and he had someone at my house within an hour. When Roland arrived he did an extensive evaluation of our electrical system. when we purchased a home in 2020 we were told if the entire electrical system had been replaced however Roland found that the exterior panel had not been and was over 35 to 40 years old. They were able to temporarily repair our problems and came back a few days later and completely replaced the exterior panel. The price was extremely reasonable and Roland worked very hard and did a phenomenal job. I highly recommend Jesse Roland and KJ electric for any electrical problems you may have
San Antonio, TX 78212
They quickly replied to my request and stayed in touch with me. Very kind, respectful and helpful! We were so impressed that we asked for their card for our future reference as well as refer anyone else who might be looking for a repairman. We are so grateful for all they have done for us!
4917 Lexington Meadow Ln, Del Valle, TX 78617
Their tech was on time very thorough. Reported my system was working fine and did not need anything. Cleaned inside and outside system. Did not try to upsell me, etc.
San Antonio, TX