Best Outlet Repair in San Antonio TX
These guys are awesome! Came over with no issues to inspect my system and pointed out CO2 problem & were able to fix the system same day! Great service, great customer service, and great value! Noel & Jesse were professional, quick, and clean. Answered all my questions and were very knowledgeable about the HVAC system and explained why there was a problem & what it took to fix it. Very transparent about what they were suggesting and why. Recommend services!
San Antonio, TX
Very pleased. Eric gave me a very good price in writing. Told me what he was going to do and that if anything came up after opening ceiling the additional cost wouldn't be more than $300. After opening and inspecting, he determined then would have to go another way. Gave me options including an inexpensive way to address it. HE STOOD BY HIS QUOTE. Called before he arrived. Polite and professional. Project did not take as long as I had expected. Had me review his work, and ensured everything worked before departing. Very happy. I would definitely recommend PDI in the future, and ask for Eric.
6200 West Ave, Castle Hills, TX 78213
Kerrville Plumbing did a great job hard wiring our hot tub. They were very professional, courteous, reasonable and quick. I would recommend them and if I have a electrical or plumbing problem in the future I won't hesitate to call them again!
516 Sidney Baker St, Kerrville, TX 78028
Hired father and son duo to install my bathtub and plumb faucet with PEX. Provided the install instructions. They were super friendly- however...
They installed the faucet upside down, but came back to correct it. They did not shim under the tub nor put cement or felt as Recomended by the manufacturer. Found out later that the overflow plastic mechanism was broken off during install but not mentioned. Tub was scratched on the apron as well as the bathroom door. Tub was not shimmed to the studs, and had to be reattached. Shower head spout was not positioned correctly (recessed too deep) for Sheetrock to go over. Tub spout was 2in higher than per the manufacturer. The work got done with no leaks so far, but the quality for the price is simply not in alignment. I corrected about half of the issues, but they should have knocked off 30-40% of their price as I'm certain they did know they were being rough. I would hire them again despite this review, but they need to be managed with certain types of work to ensure that they are careful and thorough.
They installed the faucet upside down, but came back to correct it. They did not shim under the tub nor put cement or felt as Recomended by the manufacturer. Found out later that the overflow plastic mechanism was broken off during install but not mentioned. Tub was scratched on the apron as well as the bathroom door. Tub was not shimmed to the studs, and had to be reattached. Shower head spout was not positioned correctly (recessed too deep) for Sheetrock to go over. Tub spout was 2in higher than per the manufacturer. The work got done with no leaks so far, but the quality for the price is simply not in alignment. I corrected about half of the issues, but they should have knocked off 30-40% of their price as I'm certain they did know they were being rough. I would hire them again despite this review, but they need to be managed with certain types of work to ensure that they are careful and thorough.
San Antonio, TX
Christopher Thompson did a great job. Fast, courteous, and knowledgeable. It would be hard to ask for more. Thank you
630 Ralph Ablanedo Dr, Bldg 1, Austin, TX 78748
Fox Service has been on my radar for at least a decade now. We used them in a blanket contract when I was a government employee and I wouldn't hesitate to recommend them for their quick service and able bodied staff.
With the looming possibility of sleeping with no air conditioning, I recommended this big company whose reputation precedes it as a group capable of getting things done.
The fellow that answered the service call was kind and wise. We talked about heat exchange and the properties that govern air conditioning. He was a former chemist and knew exactly how to correct some of my misgivings about theory and practice where refrigerants are concerned. He even showed me how to read the gauges. I apologized profusely for hovering, but I think he recognized my curiosity as genuine.
With a couple of turns of the screwdriver and a solid diagnosis, he had everything back to normal. The problem was solved. Sleeping was more restful. Pricing was a little high, but it's hard to argue with results.
With the looming possibility of sleeping with no air conditioning, I recommended this big company whose reputation precedes it as a group capable of getting things done.
The fellow that answered the service call was kind and wise. We talked about heat exchange and the properties that govern air conditioning. He was a former chemist and knew exactly how to correct some of my misgivings about theory and practice where refrigerants are concerned. He even showed me how to read the gauges. I apologized profusely for hovering, but I think he recognized my curiosity as genuine.
With a couple of turns of the screwdriver and a solid diagnosis, he had everything back to normal. The problem was solved. Sleeping was more restful. Pricing was a little high, but it's hard to argue with results.
San Antonio, TX
We had an appointment scheduled from 2pm - 6pm. I had to take half a day off from work in case they actually showed up at 2pm. By 5:45pm we hadn't heard from them so we called. The lady stated that she had to get a hold of after hours to get us an update. After hearing 'after hours' we knew they weren't coming.. but she assured us they had a crew working until 10pm. She called us back and said they would not be showing up today.
I completely understand that it's the busy summer season and unfortunately not all appointments can be met. But what if we wouldn't have called for an update? Would their customer service have had the courtesy to eventually call me and tell me to stop waiting because they were never going to show? Would they apologize for me having to take half a day off? No, we had to track THEM down.
As a professional business they should be taught to update their clients when they aren't planning to show up. We had so many choices to pick from and unfortunately chose a company that has no respect for their client's time. I would not do business with them again and do not recommend them to anyone.
I completely understand that it's the busy summer season and unfortunately not all appointments can be met. But what if we wouldn't have called for an update? Would their customer service have had the courtesy to eventually call me and tell me to stop waiting because they were never going to show? Would they apologize for me having to take half a day off? No, we had to track THEM down.
As a professional business they should be taught to update their clients when they aren't planning to show up. We had so many choices to pick from and unfortunately chose a company that has no respect for their client's time. I would not do business with them again and do not recommend them to anyone.
San Antonio, TX