Best Water Heater Installation in Phoenix AZ

After having multiple issues with our tankless water heater, and having an electrician and a plumber out who both refused to work on it, I found Gabe through yelp. He contacted me right away, kept me in the loop about when he could come out and even came on a Sunday to look at it.

Gabe was able to diagnose the problem pretty quickly. He pointed out some issues with the wiring that our home inspector missed and gave us options for the repair. In a matter of an hour, we had a working water heater and water that was hotter than it ever had been before. Based on his diagnosis, we know long term we have to do some rewiring, and we're 100% certain we'll call Gabe to complete the job.

Gary came and took care of our leaking toilet, door threshold, ceiling fans, and door handles.  Was in and out in a couple hours and did an awesome job.

Ty came out and replaced/wired new coach lights outside of my home. He was courteous, reliable, and did a great job. I would easily recommend him to my family and friends.

I would give Mike 10 stars if yelp would let me. I am grateful to have found him, by searching reviews. I have used him repeatedly, for a myriad of repairs and improvements - from lighting/electrical to plumbing and plumbing fixture installation to small oddities such as garage door seal replacement and other tweaks. He is reliable, on time, incredibly competent and professional and extremely reasonable. He also just happens to be a wonderful person and nice guy to spend time with and have in your home. If he doesn't do a particular job, he has no trouble saying so. He never tries to extend a repair, up-charge you on labor or materials and there is never a question about what falls into his realm of work. If he doesn't do something, he will tell you willingly, though he seems to be able to do almost anything. I have worked with a myriad of contractors, repair people and home service personnel in my life time. Mike is right up at the top of people I appreciate and look forward to seeing and using, again. I'd want to keep him to myself but he already has a loyal following. It's earned. The only thing you might need to know is that his work load is consistent, due to his great service and pricing. He's worth waiting for, if you have a project that calls for him. And he diligently aims to get to you as fast as possible. Mike is truly a great man to have around.

Very helpful and honest company. They were able to complete the requested work very quickly. I would definitely use them again.

He came on time and took care of all the fixes we had around the house on a reasonable rate.Be sure to make a list of things you needed taken care of and let them know before hand, so they can charge you accordingly. Would definitely recommend.

We've used this company on three different installs/repairs. The first was an install of a new Trane A/C unit on our primary residence. Although we had issues with the install everything was finished to our satisfaction and at a price we felt was fair and reasonable.

The second time we used them was for service on one of our rental properties. We were in a position of needing some one on short notice and they were able to respond in a timely manner. The unit was fixed and the bill was provided. No breakdown in labor or parts charges was provided and we  felt the charges were excessive but we weren't in a position to shop it around and we paid it.

The third time we used them consisted of 5 different visits for the same issue. The first call in 12/2021 when the heat started intermittently failing at our primary residence. The Trane unit that they installed was only two years old and under warranty. We were charged 89.00 service call fee and no problem was identified because they couldn't get a fault code. Service tech showed me how to read the fault lights on the unit and said to call when we had a fault code.

The unit started failing again with the same problem in 11/2022. I went on the roof and video captured the fault lights per the prior technicians directions. We placed another service call and paid another 89.00 to be told we didn't have sufficient gas pressure and call SW Gas. Called SW gas and they checked pressure. Everything good on the gas side. Unit continued to fail.

Service call made and tech says everything is working and no problem found. Unit works for two days and fails again.

Service call made and tech says it's probably gas valve on unit. Gas valve is under warranty but labor isn't. They order gas valve, can't quote labor price. Heat still not fixed.

They return two days later and replace gas valve. We get a bill for an additional payment of $370.00 (We already paid the two $89.00 service fees) but they won't provide detail for what we're being charged. We had requested the same detail at the time they ordered the part but they wouldn't provide the breakdown on any of the labor charges but told us they would provide it in the final invoice. Tech would not give us a detail of the charges at the final invoice and we were told to call the office and were forced to pay the bill without the detail. They continued to push back and would not give us a detailed invoice showing the labor and warranty parts processing fees until we threatened to charge the bill back to American Express.

When we received the final detail of charges we realized we had been grossly overcharged with added fees. I believe that their business and billing practices are deceptive and probably in violation of their warranty services agreement with Trane, the manufacturer of our a/c unit. We will also be following up with Trane and provide them feedback about warranty work being done by Mason.

It took almost a year, five service calls, two service charges totaling $178 and an additional payment of $370.00 to fix our heat under warranty. We've never been opposed to paying a premium for services provided in a timely, efficient manner.  We do not feel that the total of $548.00 paid in labor/service charges or the time it took met that criteria and we will no longer use them for service or replacement on any of our properties.

Potential customers of this contractor should use caution and be wary of how they do business.

We engaged Vetsbuilt after a disastrous few months with an unlicensed contractor who took a lot of money from us and did very little in return. We called DJ, who promptly came round, assessed what needed to be done, and got his crews to work. In addition to managing his workload, he also went out of his way to recover some marble that had been 'lost' by the previous contractor. At all stages of the process we were kept informed, and everything was clearly laid out in contracts and change orders. What started as a relatively small project took on a whole new scope once we saw how well DJ managed the crews and got the work done. In short we are very happy with the service provided by Vetsbuilt and would not hesitate to recommend them. In the minefield of hiring contractors, I speak from experience in saying that Vetsbuilt are honest, forthright and do excellent work.

I want to share a big THANK YOU to Jeff for fixing my sliding door! Since I moved in a few months ago, it continued to get worse to the point it wouldn't lock or even close all the way. He was very responsive, came out ASAP, and finished very timely. I have plenty of other house projects on my list for 2022 and will definitely be calling Jeff to help.

Very prompt, courteous, professional .  He takes time to ensure the job is done right  and he does Great Work!

Kurt was extremely professional and helpful. He did an amazing job communicating and getting the full scope before he started. I highly recommend him. We will be using him again for sure.

Extremely satisfied with prompt service at a very good price. Specifically, fixed my crown molding that had fallen down in a high area within my house. I highly recommend this company for any handyman needs you may have!

I would give this family business a million shooting stars if I could! Ryan is patient, has great attention to detail, is very considerate of our home when he does work for us and has a great, friendly attitude. We feel that his prices are fair & reasonable and I would encourage you to reach out to him if you're in need of help. You won't be disappointed and you'll be patronizing a small business that is deserving!

Eddie was great and has years of experience! He answered my call for dryer help on a Saturday and arranged to come Monday. He was early and very knowledgeable on what was wrong with our dryer. Immediately he presented us with our options and even expressed how we could save money. He quoted us an honest price and didn't add charges in the end. Eddie actually left our house and got the part we needed very quickly, returning and finishing the job the same day. He was very friendly and trustworthy. We will definitely be calling Eddie first, next time we need a handy man.

I swore by these guys after an attempted gouging by Parker & Son. I called the other night after my Pressure Regulator Valve blew due to the freeze we had. When I spoke to the tech he told me they we're at a premium and would have to pay extra. I asked so your telling me your gouging me He said flat out Basically Yes. What kind of idiot does such a thing? Told me my bill was going to be $600 plus dollars and had no idea if he could do it and would call me. No thanks, I called Ben Franklin, did it for the normal price of 389 plus the emergency trip charge, he was there in an hour an gone in another hour. Avoid Brazil like the plague...

Water leak in wall. Tucker brought a camera but not a FLIR or moisture meter. Recommend asking whoever comes out to find your leak has all three tools, Tucker would not have known where to look if not for a different restoration company coming out with more tools to find the source.

Tucker replaced a leaking exposed attic PEX-to-copper joint for $500, which ended up being close to 2 hours work.

They did not bring a ladder despite being told ahead of time the leak was in the attic. Luckily I had a ladder they could borrow.

They did quality work for a pretty standard task. Up to you to decide if $250 per man hour is a fair price for plumbing work.

They needed a fair amount of help with tools for an outfit charging bespoke prices.

We had a supply line pipe break by our meter. I will give them a 1 star review  because they did show up. $400 to put on a shark bite fitting and a home depot ball valve. That's the good part.  Still no water to the house. The plumber said it needed a double ball valve assembly and gave us a $900 estimate on top of the $400 already spent. Could not be done that evening so we were without water all night. I googled the part and found it easily available for under $200. Feeling that $700  for labor was a little high and possibly a mistake I questioned him. Nope $900 was no mistake. I called a local plumber and he came out the next morning. Laughed at the quality of work done and took it all apart and fixed it correctly including a new double ball valve assembly for $700 total. My wife called the owner. He admitted he is not the cheapest company in town offered no assistance. Bottom line if you want shoddy work and high prices this is the company to call.