Best Water Heater Installation in Phoenix AZ

It disappoints me I have to write this review. I wanted to hire this group because I'm remodeling the house that my dad (Vietnam vet) left to me. I know it would make him proud to have vets work on our house. I also saw the positive reviews and posted response times which made me even more excited.  Unfortunately, I have submitted their online form to get a quote (a week ago) AND I have called and left a voicemail (Saturday) but noone has contacted me.

We remodeled 3 bathrooms (this was our first remodel) and were very nervous about the process.  We interviewed 5 contractors and Danny's quote was by far the most detailed.  He and his crew of wonderful guys worked 6 days a week arriving at 7 every morning.  They did their best to make us feel comfortable while they worked and made sure to clean up each day.  Their work is exceptional and we are thrilled with the results.  If you want someone who is easy to communicate with, okay with last minute changes :), highly skilled, and punctual....Danny is your guy!!

This has nothing to do with their work....I actually never hired them.  This review is based solely on the estimate that I got from them.

I got 3 estimates from 3 different companies for the same services.  The estimate from Husbands2Go covered labor ONLY and not materials.  Apparently, I was responsible for shopping and obtaining materials.  If they obtained materials, there was a charge of $150/hour "shopping charge"  plus, I was informed they add 20% upcharge above the cost of the materials and the shopping.  Husbands2Go's estimate was about 20% above industry average, but considering their "estimate" does not include materials, where as the other estimates were 20% lower and DID include materials, the estimate was actually higher than 20% above industry average.

I has also asked for a small fountain to be built, for which I had all the materials.  The basin, which was to be against an existing wall, measured 6' w x 16" h x 16" d; it wasn't big or complicated.  I was given a labor charge of $2,000.  

All of their labor costs, upcharges and shopping charges are prohibitive for me.

I read the reviews.  Many talked about their cost being "reasonable" but some of those reviews were from a year ago.  Maybe the times have changed their tune.

Hired Golden Bear to remodel master bath and second bathroom in March 2020.  I gave it 5 stars so you can read about my experience and who this guy really is.  You decide.

Mike and his partner did all the tile work, plumbing, electrical and some touchup painting themselves, no subcontractors - with the exception of the glass shower wall/doors, which everyone subcontracts. Overall, I'm pleased with the outcome.  They were very easy to work with, which is why I hired them.  On several occasions Michael saved me from my bad ideas.  

But there were issues around the finishing details. I had to go over the work and point out with stick notes many finishing details like at the base of the cabinets, grout cleanup in corners and rough finishing edges.  Overall in the end the master bath came out great.

But in the second bath the amount of grout clean up issues were extensive.  For some reason they decided to change the color of the grout without my consent and it looked terrible. I was told the color would change after it dries.  

Well the grout color did not change when it dried, the color they used what not what I selected.  Michael stop taking my calls after he admitted they used the wrong color and said they would come back and fix it.   I had to hire a tile company to change the color of the grout.

I do recommend that Michael hire someone to do the finishing work he does not like doing.  Would I hire him again or recommend him - NO.

Josh came over to help me with a few projects around the house. I needed some drywall work and painting done. He gave me a great price and was very professional throughout the job. I had him come back to do some travertine flooring in my children's bathroom and replace the wall tile around the bath tub. He was very thorough and cleaned up after the project was done so we would have never known he was even there doing work. I would definitely recommend Josh and Bare Renovation for any home improvement projects you have.

That person has no relation to this company whats so ever he hasnt been employed with this company since december of 2018. These comments have no relation to the owner or this company what that person does on his own has no relation to the people employed with Royalty Empire Inc. If there are any more concerns feel free to reach out to the owner at royaltyempireinc1@gmail.….
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