Best Residential Services in Houston TX

Was able to come out and do instructions fairly quickly and explained his observations.

This review is delayed a few weeks but still applies to the stellar service of Paul Richard Electrical.  

If I could give Paul Richard Electric more than 5 out of 5 stars, I would.   The main thing that came from my project was that this company was 1) accessible and engaging, 2) reasonable in price, 3) service accommodating, and 4) adept in workmanship.  They were quite responsive in working with me to provide quick service under a tight schedule.  After Lynette understood my situation, she quickly connected me with Paul to coordinate service and pricing.  Very reasonable, I might add.  

I had several lighting fixtures that required installation as part of an interior enhancement project.  Josh was punctual and quickly addressed my combination of track lighting, chandelier, and security lights to be installed.   This was accomplished efficiently and effectively.   Because of its positioning on a high ceiling, Josh made critical adjustments and centered the track lighting for best visual effect.        

However, after Josh left, we took pictures of the just installed chandelier and were immediately notified by the design consultant that the chandelier needed to be adjusted down further.  Our previous measurements were at fault - not Josh.  So, a call was made back to Paul Richard, which Lynette, again, quickly coordinated a call to Paul.   Paul sized up this situation and proceeded to schedule another visit to our home although the office was located in north Houston.  Josh came back early the next day to lower the chandelier but within the safety limits of the wiring that could be allowed.  This accommodation (service and pricing) was quite appreciated and showed the commitment to service inherent in Paul Richard.

Scheduled an appointment, waited all day for the guy to come to my house and say yes he can do the job. If I could give them less than a one star I would. THEY WAISTED MY TIME. Hire someone else if you can!!!

Yovani is respectful and professional. He spotted the problem of my electric trouble within a minute and fixed it right away! Such a honest person and would highly recommend him to everyone!

Super quick response and Geovanny explained everything thoroughly. Needed to find someone with a lot of knowledge about general home maintenance being a single mother. This is one of my biggest investments so I'm glad he was able to even give me a heads up on another issue without being pushy or trying to sell me. Will call again if anything comes up and for general maintenance that I may need and can't do myself.

When I had an electrical problem, Ace was one of three companies suggested by Home Advisor.  They were the first to contact me and make an appointment (same day!).  The owner, Joel, is a Master Electrician and did a thorough inspection.  I decided to follow his recommendation of a complete rewire since I was contemplating extensive renovation which would require dependable wiring.  He and his crew, Johnny and son and Edgar were at the house the next day getting the job started.  The crew worked every day until it was all done.  Every evening, the house was left in excellent order, swept and cleaned.  There were minimal openings made in the walls.  In fact, when the city inspector cam to approve the work, he didn't believe a rewire had been done as there were so little visible openings in the walls.  I highly recommend Ace for any electrical service.  I found them to be very honest, conscientious and responsive.

They were super fast and helped us trouble shoot a few problems and seal an outdoor light box to prevent water coming in the future!

Needed a power outlet installed outside on a brick wall. They arrived on time, completed the job in just over an hour, and left no mess. The job looks very professional and now I am ready to watch the Astros on the patio!

Fast, professional and nice!  Upfront about pricing and efficient - I look forward to using them again (and killed wasps for me!)

I left work early to be home to meet with a technician for a scheduled appointment.  30 minutes after scheduled appointment, I called this company and I was I told I would get a call back with an ETA.  Never received a call back and no one ever showed up to give me an estimate.

Otis and his crew were the only ones out if six local electricians to call me back. They not only were able to get me in the next day, but they arrived ahead of schedule. Otis kept me updated on the price during the process and always thoroughly explained what the issues were. We will 100% call him again and thoroughly recommend him and his crew!

what a pleasure it is to find a company like Grounded! They are professional, know what they are doing and they are honest!
They had to replace/install a LED ceiling garage light and install an outdoor outlet. They were fast and did the work properly, and neatly.
I have been doing a lot of work in the house and have run into terrible workers so it is a real pleasure doing business with a company like Grounded. It's a breath of niceness and work well done.
I highly recommend them and will use them again!

Eric came out promptly to provide an estimate and determined we can go with a different solution for the problem. He was extremely friendly, prompt and informative. Recommended based on honesty alone. Much appreciated, Eric!

I was very fortunate to have same day service with Jack.  He had repaired and replaced a lighting fixture in our master bedroom closet.  Prior to coming to the house, he had made a recommendation for the best fixture when he purchased at Lowes.

No job is too big or small for him.  Very personable, showed up promptly within the time window and very efficient in his work.  Well done!  I will be using him for all my future electrical needs.

Saying I HIGHLY RECOMMEND this company is simply not enough. All other electric companies wanted to charge $2175.00 dollars to change out my breaker box and upgrade it to 125amp to keep it from tripping. Calvin pointed out that my breaker box is pulling 200amps so the other companies were lying, and showed me what was causing the breaker to trip every time I used my AC. HousePro installed my AC unit and deliberately used the wrong size wiring and fuses. Calvin fixed all of the problem areas created by HousePro for $298.58.

I called Mr Electric for a quote on a pretty big job.

The good: they scheduled a quote within 48 hours, the tech arrived when he said he would to walk through everything I wanted done, was very personable, seemed knowledgable and explained his recommendations on how to best accomplish the work. He then left, saying they would email me the quote.

The bad: all of that was about a week ago, and I never got an emailed quote or a call to follow up. So, I called them, and was told the quote was in progress, and the very nice rep I was talking to told me she would follow up. She then called back yesterday, a little after 5, saying I would have the emailed quote in about an hour, and the tech would then call to walk through it with me. I still don't have the quote, and I haven't heard back.

I really wanted to like Mr Electric, but it seems they can't or don't want to provide a quote.

For starters, I have never written a negative review before; however, the deceptiveness and quality of Abacus's performance on my furnace and ductwork repair has finally pushed me over the edge.

I contacted Abacus on Monday, Feb 26th requesting inspection/repair for our upstairs heater that was not working. A technician arrived at our house an hour later and spent 30 minutes looking over the system before saying that, due to overheating, the internals (circuit board, limit switches, etc) had burned out and would need to be replaced which they estimated at $1500. They also recommended that we do some repair work on the ductwork in our attic (straighten ducting runs, reduce crimping, install air mixing boxes, etc) which they estimated at $1300. I agreed to the plan and while the costs seemed on the high side, I was excited to have this all repaired and the issue behind us.

As they were scheduling the repairs for Wednesday, they requested upfront payment for the work and stated that they needed confirmation to get the parts. All the info / payments were handled on a handheld tablet which they only showed to me for signatures (when the rest of the screen was blacked out) so it was not until I received the invoice (in my junk mail 2 days later) did I come to learn that they had signed me up for a $99 membership that I was not told about nor did I want. Not only did they mislead me on the invoice, they forged my signature (very poorly) on the membership explanation sheet. To me this is a violation of trust, extremely unethical, and quite possibly illegal.

When the Abacus folks returned on Wednesday to perform the furnace and ducting repair that I had already paid for, they showed up an hour late and completed the job in one hour. When I asked what had been repaired on the ductwork, they said that one run (3 ft) had been straightened and that they hadn't been able to reach anything else. When confronted with the price for that repair they said that they were not authorized to negotiate price and that I would have to contact management. They again handed me a handheld tablet to sign on (with no context) and left the house. At no point did the crew demonstrate to me that the heater was functional nor did they show me any of the ductwork repairs that I paid for (luckily I had taken before and after photos).

For three hours after the crew left, I have had the thermostat upstairs set to heat (85 degrees while the ambient room temp is 73 degrees) and not once has the furnace turned on - the heater obviously still does not work. In addition, the ductwork repairs which were supposed to help increase airflow left all but one 3 ft section in identical positions. I feel like I have been lied to and robbed by the people at Abacus. Dealing with this company has been hands down the worst customer experience of my life. If you are considering repair, replacement, or other work, save your time, money, and sanity and take your business elsewhere.