Best Heater Installation in Phoenix AZ

I have an antifreeze (closed) solar water heater that was having some issues.  General solar came out and resolved my issue quicker and easier than I expected.  Turns out all I needed was a system recharge. Perhaps best of all, the cost was very reasonable.  
They did a good job of checking thoroughly for other possible issues, but also didn't make me feel like they were trying to push any unnecessary repairs on me.  They were attentive to making sure the job was done right.  Customer service was great and they explained in great detail what was going on, and were friendly but professional and knowledgeable.   Considering that my biggest complaint was that they were about 15 minutes late, it was a great visit.

$175 for a 10 minute GFCI replacement!? they get one star for a prompt response time, and another one for functional craftsmanship. But a $50 service call fee, $95 minimum per hour and $30 for a GFCI plug is outrageous.  They would have gotten a third star for explaining the pricing beforehand, but hard to go much above that for LITERALLY 10 minutes of labor and a $10-15 part, MAX. will be finding other options in the future.

Great service from Nick and his company, I literally texted him nextdoor this morning, he responded very fast, and was at my house in 2 hours to fix our AC unit, now it starts and operates much better, much quieter. Thank you very much, wish you and your company all the best...Vince (U.S. Navy (retired))

My system was installed in March 2010 and has been going strong ever since.  Peter and his team did a first class installation and took the time to answer all my questions.  The instructions that came with the unit include pictures and are easy to understand.  With minimal and simple maintenance per the instructions I have enjoyed all the hot water my family needs with significant savings every year.

Working with Semper Solaris was a pleasure. Dennis walked us through all our options for the system. He made everything very understandable and let us know what to expect every step of the way. The rest of the Semper Solaris team also communicated very well and kept us updated on the project. They handled all the paperwork and made the entire process very simple.Thank you Dennis and the Semper Solaris team!

Kelly at EOS was so easy to talk to and extremely knowledgeable. I ended up going with them for the higher efficiency panels I'd wanted for our current system. They made the whole process so easy. After looking around for fair price and the ability to install quickly; they came up with awesome pricing and actually listen to me. No one tried to BS me into more than I needed or wanted. They spent time answering my questions, and never talked over my head (so refreshing). They got me installed within two weeks of first contact! The new panels look great and you can tell the installer Chris loves what he does. Solar has saved me thousands and with these new added panels, I'm saving even more. Bye-bye APS, and thank you EOS! You're the best and I'm surly going to be sending everyone I know your way.

I had a terrible experience with them recently.  It has taken me a bit to even write this review, but I am so bothered by the whole thing.  First thing I noticed, when the tech arrived for the free estimate, he finished smoking a cigarette right in front of my house.  Then came to the door.  I almost turned him away, I hate the smell of smoke and I have a toddler.  I thought this was so rude.  But he was already here so I figured I'd get my estimate.  He checked a few things I needed, pulled out my dishwasher, insulation, all of it - AND DID NOT PUT IT BACK.  He left it like that!  He went on to tell me my water heater wasn't big enough for my house and that I would need a new one, then told me something else about how I would have to replace something else (that wasn't even the issue) or make holes through the cabinets and the wall... like some crazy stuff.  He gave me some 1K+ quote.  I was already so turned off by everything that there was just no way.  I called another plumber who came over and told me none of those things were even an issue!  

I still haven't figured out how to fully put my dishwasher back, and it annoys me every single time I look at it.  I seriously should've taken pictures of how he left it.

I found DTL through the Home Depot Trusted Associates  Program.  I took estimates for installing 5 fans, 2 of which required installing new wiring, fan braces, and switches.  They were the second lowest bid out of 4, but because Home Depot had done a background check I went with DTL because nobody could be home while they did the work.  They arrived early, completed the work in a timely manner, and even installed an electric outlet on the ceiling of my back porch where I will be installing a TV.  I can attest to their professional work and expertise.  Need some electrical work done call these guys!

UPDATE AFTER BUSINESS COMMENT:
1st, I have to say that I dropped their rating to 1 star because Jamie M. just wants to argue. I would have been happy to go the other way in my review, but it seems he would rather argue, so I took it to one star. Yes, he sent me a private message and I thought that was good. I don't enjoy writing negative reviews, but I will always write the truth.
2nd. He says he never got my contact information or scheduled a day or time to meet. Well he is partially right. My contact information, as explained to his associate Nick, I chose to write to them from my personal email and told him what it was. That was to allow more space and it was easier. The yelp email actually says right on it " Reply on Yelp for a more convenient hiring experience or reply directly to this email". That is what I did. So no, it doesn't show in the Yelp communications as he says, because it was sent from my personal email. All this shows is that they don't go through their emails (or a lack of responsiveness). As to an appointment, in his email he wrote: " I have availability tomorrow afternoon or Thursday?" Sounds to me like he was offering an appointment. However, without a specific time, when I wrote through my personal email, I said I would need to have a time. I am posting the email with my personal info blacked out. HE NEVER WROTE BACK. Now let's just suppose that for some reason he didn't get my email. I don't know why he wouldn't since others get them, even other Yelp businesses. Again, more likely he thought it was spam or they just don't read email. But suppose... don't you think it would have been better to write back and say something like: " We are really looking forward to helping you, but unfortunately we haven't heard from you". That would have been far better than how he is handling this and I would have said, uh oh, the internet's version of the Bermuda Triangle struck again - and I would have sent it again or called. Simple solution! No argument, and likely a new customer. Not now.
3rd. He says that I wrote that if they didn't walk away, I would write another bad review. Wrong again, Jamie M. I would challenge him to post those words here from any email that I sent. He won't be able to do it, because I never said that. Again, I will be happy to post the email that I did write if needed... but I never said that.
4th. He talks about the yelp communication again as if repeating it will suddenly make it right. It won't because again, I didn't send through yelp, I used my personal email knowing it would be quicker and I would have more space. I did give his associate Nick my email, address ( with cross streets) and phone number. He had to have my phone number, because again, I didn't call Nick - HE CALLED ME! Hmmmm, now how would he get my phone number if I hadn't sent it? He actually called while I was on the phone with the solar company that said they worked directly with Fenix Pool and Solar. I am sure they could confirm that, but I will include a partial screen shot from my call log. It shows Fenix Pool calling me. When they called, it came up as unknown. I added the Fenix Pool logo when I expected to be working with them. Most people will recognize the green arrow coming in is an incoming call. I do that, just to show Jamie M is not being honest.
5th. He says I couldn't set an appt. Wrong again. I said I couldn't set on Thurs or Fri. due to doctor appts. I suggested other times or that they go to a search engine and view my property to see if there would be room for a non-roof placed system.
6th - He says "I called Thurs eve" and then 1 day later wrote a 2 star review.  My phone log clearly shows that their phone call to me was on 1/12 which in 2022 was on a Wed. NOT a Thurs.  My review wasn't written until Sat the 16th.  Yes, that is 4 days, what would you feel?  I did say that 4 days later I hadn't heard from them and that is true - so he only has his own company to blame.
7th -I copied this right from the private email he sent me ( where this would have been much better off handled), but he wrote: "I know Nick was working on your roof measurements and planning on send you your proposal this Monday." Again, I could post the whole email.  I wrote him back and said "I don't know why he was working on roof measurements, because I specifically said several times that I did not want a roof -based system." Others have explained to me, about the problem with a roof system since pool water is being pumped onto your roof and if there is ever a leak, you will have more than just a pool heat problem.  I said that over and over.  He said he understood.  Even if for some reason "he forgot", why not send a message or call after a few days " we didn't forget, should have it ready by next week."  THEY DIDN'T.  I heard nothing until I answered him back and in private where it belongs.  Since he chose to try to make things up here, I felt I had to respond here. My review stands - with a lower star rating

This company is a DISGRACE and their customer service is HORRENDOUS...stay as far away as you can. My solar system had to be completely redone because of their incompetence(by a company that actually knew what they were doing)...don't believe a word they tell you!

Michael called and got Don (their "best guy") scheduled to come out to give me an estimate for a solar pool heater on June 15. Don text me that he was running late and showed up about 10 minutes after scheduled appointment....not a big deal. After telling me about how long he'd been in the business and how awesome he was we took a look at the project. He brainstormed ideas, looked at the property to see what was available, and asked questions about my pool system and what I was hoping for. Anyway, he finally said his anniversary was the next day so "please give him a couple days."  I waited until Monday June 21st and finally text him to see if he had an estimate yet. His response was, "Sorry for the delay I will have that for you by tomorrow morning." Didn't get anything "tomorrow morning" so I text again Wednesday June 23rd....I got no response. I text again Thursday 6/24....ignored again. Friday 6/25 I messaged the company and waited for a response. Nothing. Saturday 6/26 I called the company and left a VM. I called the company again Monday afternoon 6/28 and Michael said he would make sure Don calls me when he's available. Don finally called me Tuesday 6/29 and he had no idea who I was, which project was mine, and definitely didn't have a quote for me. I told him I was annoyed and tired of waiting and of the horrible service. He was trying to throw out ideas while on the phone with me. I had already stayed home from work the day he came out to give me the original estimate and I didn't have time to stand there on the phone with him again while he tried to figure out a quote. I said, "if you have an estimate just email it to me because I don't have time to stand here and do this again. If you don't have a quote or don't want to provide one, just email me that too." Anyway, here we are 7/1/2021, and no quote, no service, no correspondence. This was to get a sales quote and make new money....just imagine how'd they would be on a service call after they already had your money! No thanks!

We just failed the SRP inspection for the second time due to incompetence of Sunup.  They lie, fail to communicate, and are just plain clueless.  We paid over $44k cash months ago and still have zero benefit from our solar system because of faulty installation issues caused by the incompetence of this company.  Our next step will be to ask SRP to take them off their recommended list.  We are also considering suing for damages.