Best in Phoenix AZ

We made an appointment with Joe and he came out and gave us a very reasonable estimate. Our toilet flapper was bad he replaced it and did a great job, very friend and knowledgeable.  We have recommended Joe to all of our friends and this is the second time we have used him.  Great job Joe, keep up the good work, you have a customer for life.

Our first experience with AAA.  I purchased it for my wife, so when I'm out of town she would be taken care of, so I thought.  My wife called at 3:30 Pm for a tow truck, nobody came.  At 5pm another call waited on hold for 20 minutes, not joking, so they could tell us when truck would arrive.  We were placed on a priority list.  Sounds good?  6:30 the truck shows up.  Not pleased with how they left my wife stranded in the heat for 3 hours, in a bad part of town.  Everything closed.  Very upset.  Wouldn't waste your money.

We had this company do our commercial backflow tests on our two backflows.  One failed and they did not provide a bid to repair it nor tag the backflows as inspected.  When we contacted them to find out when they were there they gave us a date.  In checking our video surveillance their truck was never on our property.  He is very rude to talk to and said one backflow failed.  As there was another address on the report and no sign of them on video so I had another company inspect the backflows.  Both passed with no problem.   Maybe they did inspect them, I don't know but I've never talked to such a rude business owner in my life.  Told me my annual inspection fee is no loss to his business!

It's so easy to complain when we are unhappy and feel we have been completely cheated or taken advantage of .  I am very thankful that most of my reviews are very positive, however this company does not deserve a star .
  Just plumbing was contacted by my appliance warranty company to replace my water heater. The water heater and install were supposed to be completely covered under my home warranty contract. We still paid this company over 600.00 to install a water heater and worse yet, I called to confirm the replacement to be a Bradford  White brand .. Ten minutes later I received the comforting call  confirming replacement to specifically be a Bradford white. Their plumbing service installed a Rudd brand with horrible reviews. When I called the same girl Michaela questioning this problem, she first stated it was on the work order. , then stated she did not call me back to confirm brand ?  Bottom line offer is :
If I want to exchange unit, I must pay again for the service fees .  : ( ..
 Thank goodness, we were able to fix the leak ourselves too ..
  If you work with this company, get every detail in writing .