Best Water Heater Installation in Phoenix AZ

Eight years of horrible noise and vibration from the HVAC system.  After we unfortunately had a new unit installed by a cousin eight years ago (NEVER mix business and family!), it made such a huge vibration that it could be heard throughout the house, and one bedroom was so noisy it could not be slept in, even with ear plugs.  We honestly didn't know how we could sell or rent the house this way.  We had two AC companies out long ago, both of which said they improved the situation, liars!  I was reluctant to call AHWA because I mostly saw excellent reviews about water treatment systems and I needed a real HVAC EXPERT to get to the bottom of this problem.  But this was our only opportunity to work on it so I called.  They explained that there would be a $90 service charge no matter what.  I hate hearing that when you know there's a good chance they can't fix it.  Darrin came out and went up on the roof to see what was going on.  He was up there for quite a while.  Came back down and said he fixed it.  We turned on the AC and ...NO NOISE!!!  It did turn out to be an installation problem (stupid cousin!) that took an expert to diagnose.  Sooooo glad we called AHWA.  Oh, and the final bill, $90!

We love Hays! Nick Pratt was just here to service our tankless hot water heater. He was very professional, very knowledgeable, very pleasant to deal with and was able to take care of the issues we were having. The entire office staff is professional and pleasant to work with! The window of time they give you isn't half a day so you aren't stuck waiting, they call when they're on the way or if they're running a little late (which rarely happens). I wouldn't call anyone else for our heating, A/C and plumbing needs!

I honestly cannot remember the last service call I have made of any kind which went nearly as well as this. As consumers, we always hope for the best but expect the worst. Robert certainly turned that thinking around. He was prompt, courteous, knowledgeable, and willing to explain exactly what was wrong and what his recommendations were.

I will definitely recommend Dukes of Air to everyone I know, and should the need arise in the future, I won't hesitate for a second to call upon their services again. THANK YOU!

Very responsive and pleasant receptionist. Job well done, Chase and Michael. Thank you for fixing our refrigerant leak. Good service and fair price.

Tracy was very prompt and found some issues during a routine HVAC inspection and tune-up on two of my properties recently. Explained what was wrong. The bills were very reasonable. He is my go-to HVAC man for all my properties now.

What I thought was a problem in my shower turned out to be nothing but they were very polite and put my fears at ease. I can definitely recommend them due to their honesty and efficiency.

Great response and communication- Jason supplied a through quote at a great price and offered many options. Arrived on time and was helpful!

Very helpful and honest company. They were able to complete the requested work very quickly. I would definitely use them again.

Thank you for your prompt and thoughtful response.

Your quote was for $550.

The parts cost $45.00
PLEASE ADVISE WHAT LABOR INVOLVED JUSTIFIED $500.

I just want to get it right

Thank you for your thoughtfulness.
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Just had Day & Night do a pipe repair in my leaky ceiling. Troy came out and was an absolute professional. The level of service, amicability, professionalism, and expertise were unparalleled. I know enough about plumbing to have a conversation (not enough to fix myself) and I could clearly tell Troy was being honest and truthful with me and giving me the best possible advice. I will definitely be requesting Troy's services next time I contact Day and Night for help.

My experience with the company as a whole was awesome as well. I asked for a quote and they reached out to me right away and were able to schedule an appointment very quickly. I spoke with Maria on the phone and she was friendly and helpful. The charge for the work was also very reasonable and comparable to other quotes I received, if not cheaper. I will be using this company again and would recommend them to a friend.

Remarkably good service! Contacted on Fri. Afternoon, they got me scheduled for the following Sun @ 8:00a for a non-emergency service. I mean, nobody does that anymore. The tech, Brandon, arrives exactly on time and is just terrific. Everything done to perfection. Pricing was a good 20-25% less than prior estimates. Will be my plumber for any future needs. 5+ stars.

Had my hot water heater maintenance done by XCompany which caused a leak on the pressure valve. I was told it would have to be replaced at a cost of 1,800.00 - I got a few more quotes until the price went down to a couple around 1K, including Safe Dry Out.
Safe Dry Out is the only one who bothered to ask what was wrong with the water heater and suggested it could be fixed instead. I went from having to fork out 1,800.00 to only spending 150.00
Mike could have easily gone with the rest and said the only solution was to replace it. This to me shows integrity and honesty. The quality of work was excellent and, to top it off, he was extremely patient with my 80 year old father hanging around. Thank you Mike!
Will definitely call Safe Dry Out for any future plumbing needs.

They did a great job for me. He was so nice and walked me through everything. He even took video to show me what was happening in my attic.

I can't begin to say how grateful I am to have Hansen Family Plumbing as our go to plumbing service!    We dont have many issues but when we need something installed, fixed or repaired, Erik and his team have ALWAYS been OUTSTANDING!   Today we had the pleasure to meet Zack!    Zack and his working partner went above and beyond.   I wasn't home but he communicated very well with me.   I trust not only Zack, but any of Erik's team members to be in my home when i cant be there.  
When it comes to supporting the local businesses, this is one service i am 100% proud to say i use when needed.  
Thank you to Hansen Family Plumbing for always taking good care of our plumbing needs.  
(Is there a way to sneak in an extra star to give you a 6 Star Rating?). I would if i could!

Wow! Michael was on-time, so knowledgeable, helpful, and honest. I will definitely hire him again in the future for our business.

I have used Parker & Sons for several times and have always been happy with the service, they show up when they say they will, and are polite and are always ready to help.

Very disappointed. First they charge me for a 4 yr contract. Then I call them for a shower mixing valve and they charge me $750. 20 months later it starts dripping. I call them to see how much to fix it and the guy tells me $500. He also told me he would have never put that brand in. I did it myself for under $40. Then they come out for the annual A/C check. 3 months later my bathroom ceiling is on the floor because the A/C pan overflowed. This last time they charged me $96 to replace a 3 amp fuse that I got at Autozone for $0.60. The guy was there 20 minutes. The unit stopped working in 2 days later. Fearing another charge I got up there and looked at it myself. They guy never screwed the panel in ( the screws were sitting on top of the unit) and the safety switch was disengaged. I fixed it in minutes. I'm in need of a new unit this spring. I think I'll call someone else.

I have a fairly new home, built less than 2 years ago, and my tankless water heater went out a few weeks ago. The company charged me for a part I didn't need that was still under warranty. It took two weeks for them to finally fix it and all it needed was an electronic master reset.

I reached out to ask about why they charged me for a part I didn't need and they said due to all the time they spent here and on the phone with tech support.

Here's the issue I hope you correct going forward so it doesn't impact future customers:

1) Your technician didn't spend more than 5 minutes here the first time. He didn't troubleshoot anything. I told him the code and what I looked up online that led me to calling you. He said yup that's it. Then he left.

2) Had he troubleshot the issue it could've been resolved that day and we wouldn't have been without hot water for two weeks. Also, this would've prevented the ordering of a part that was unnecessary.

3) The second technician said he's not a plumber, rather he's an HVAC guy. I think having the properly trained technician would have sped up the job, reducing time wasted on troubleshooting a master reset.

I am giving 2 stars instead of 1 because  I am thankful the last technician that came out was honest and was able to resolve it and get the water heater working.

Dion was ON TIME. That seems to be a problem with different contractors these days, and he got there when he was supposed to. Then he fixed the clog in the drain on the roof, and we haven't seen a drip since. Polite, to the point, and effective. The only way it could have been better is if it had been free. :)

Goettl has installed and serviced our HVAC for several years now and we are happy with both the quality of the units and the service techs that have performed spring & fall maintenance.   But after their technician John came over yesterday, I was inspired to write a review.  This guy went over and above the norm and we really appreciated his professionalism and tips for saving money on our filters and energy costs.  Great job Goettl!  Give that guy a raise.