Best Water Heater Installation in Phoenix AZ

I had a solar water heater installed by a different company 2 years ago. I was not  happy with their customer service. Of course they were great when selling you the product then not so much when you have issues. Anyways I called the Sun-Earth company and they referred me to General Solar. I called and they came out the next day, diagnosed my problem in about 90 seconds, had the correct part on the truck and replaced it in about 25 minutes. Problem solved and now i have a good resource should problems arise in the future. I would highly recommend them.

I just do not understand why more people just replace their standard hot water tank while our sun blazes overhead...   While the upfront costs of solar is a little more, there are almost no energy bills past that.  Most people use electricity (burning coal and further polluting our increasingly unhealthy air here!) to heat water for their homes and business.  It's so illogical, it's sad.
Peter at Pacific West Solar is a great LOCAL business.  At least have them quote a solar hot water system before mindlessly replacing your tank unit.  Get a quote NOW before the old system does fail - as they all fail and that's the time to change it up!   Of course, you do need sun exposure for any solar system to work :-)

Kelly at EOS was so easy to talk to and extremely knowledgeable. I ended up going with them for the higher efficiency panels I'd wanted for our current system. They made the whole process so easy. After looking around for fair price and the ability to install quickly; they came up with awesome pricing and actually listen to me. No one tried to BS me into more than I needed or wanted. They spent time answering my questions, and never talked over my head (so refreshing). They got me installed within two weeks of first contact! The new panels look great and you can tell the installer Chris loves what he does. Solar has saved me thousands and with these new added panels, I'm saving even more. Bye-bye APS, and thank you EOS! You're the best and I'm surly going to be sending everyone I know your way.

Amazing, these guys were on time and got to work right away. Kept me informed through the whole process. Highly recommend! Even gave me an unexpected military discount at the end.

Excellent service loving my pool in Arizona it's awesome swimming in January! Highly recommend this company great response time

UPDATE
My husband and I paid PEP Solar over $56,000 for solar panels and a pool heater. Although we were very pleased with the original customer service and the installation of all the panels and associated equipment, PEP Solar does not follow through with resolving issues. We started having production issues within the first year of operation. Instead of trying to figure out exactly what was causing the problem, PEP Solar blamed the problems on the installation of bird barriers which were installed three months after electricity production started to decline. PEP Solar began by stating that panels had probably been scratched or wires possibly perforated by the chicken wire. Within a couple months, they stated that panels were definitely scratched.... without investigating whether or not this was true. At their request, we paid to have the bird barriers removed. They stated they would come out to investigate if we removed the barriers. It was yet another false claim. They would not come out unless we gave them $3700 and agreed to pay up to $15,000 to fix the problems. We ended up hiring another company that charged only $350 to get the system running perfectly. AND there were no scratched panels and no perforated wiring. Come on PEP Solar, where is your integrity? Making false claims and false promises is no way to run a business.

We installed a solar water system by this company in July 2010. It cost $6000+, roof mounted system. Was sold as a low maintenance system that we shouldn't have to do anything to but check the ph once every 8 years. Well less than 3 years later î it seemed like the system was draining water out the overflow all the time, we finally called them in 2014, and they came out to determine that the thermostat was bad. This was covered under warranty, however the labor was $500+.  Now it is winter 2015 and we are getting very little hot water even tho the pipe is hot. Called a plumber who would not touch it. So back to calling them out, $150 just to come out for 30 min! Now the mixer valve is stuck and he is installing a one way valve to prevent the cold water from entering the hot water line.  So why was this not done in the beginning???  My advise is steer clear of this company. I could have bought a new hot water heater every year for what I have spent!!!

Update as of 4/23/22
Received a call from Benjamin the day I wrote this initial review he promptly responded and let me know he was going to review my account information and would get back to me within a week. I have never received a call back and have left multiple messages over the last couple of months and sent a message via Yelp with no answer. I was excited about solar and during the initial sale they were helpful and routinely stated how it's a long term relationship we don't just sell you something and you never hear from us again. I don't usually write reviews but felt this one was important to share for awareness as solar is a financial investment so pretty disappointing to pay for solar and continue to have to pay APS bills every month that are over $100.