Best Appliance Repair in Phoenix AZ

So glad I found this company!  Our air conditioning went out this past Sunday and after getting the run around from several companies I found this company on Thumbtack. I contacted them on Monday evening after 5 pm. They responded to my inquiry on line within minutes and Mike was at my house in 20 minutes. He was very professional and friendly, not pushy at all. They are a family owned company that obviously takes pride in their work. I plan on referring them to everyone I know.

Ideal Energy was fantastic!!! We had them perform an energy audit and our house feels amazing.  The employees were always professional and courteous.  The work was completed very quickly and they explained every part of the process in a way that I could understand.  Besides their amazing work, another benefit of using their services was that they complete the paperwork needed to get the SRP rebate : )

Legit company and amazing owner. Very quick and professional had my ac running within minutes and explained exactly what was wrong and gave me a few tips on how to take care of the unit outside. I will not go with any other company. Don't waste your time going to a big company on tv that will only tax u on their fees. This is your guy right here .Thank you Freddy!

Alas our air conditioner did not work this year, and I had to get it repaired.  I called a company the listed first on Google Search (Ace Air) and had a less than pleasant experience.  I then called American Air and appliance.  What a major difference!  Bridgette in the office was exceptionally helpful and they dispatched Micheal to my home within an hour.  After tracking down the leak (that Ace wanted to charge me an additional $250 for) Micheal explained to me the nature of the problem and gave me a total run down on the charges. After a call to the office, he repaired the issue, recharged the system and presented me with the bill.  I was pleasantly surprised at how reasonable the cost was!  I will never call any other company other than these guys again for my a/c repairs.  Top notch!

Very helpful and honest company. They were able to complete the requested work very quickly. I would definitely use them again.

We contacted Hope AC as a referral from one of our neighbors. They were a lot cheaper than all the other offers we received for the same unit installed. They did an amazing job installing the new unit and followed up a couple weeks later to ask if everything was alright.

I had to call them almost a year later to come out and see why the unit was not turning on. They came out the next day to troubleshoot the issue and found that one of the wires inside the Trane unit itself worked free from the housing causing the fan to not turn on. This was an issue on Trane's end and not Hope AC. If they did not have the experience/expertise to work on the unit it would have been a replacement order and time wasted waiting for the new part to come in.

I would definitely recommend Hope AC

Just want to let all know that Honest Appliance Repair is a very good and honest company.  They don't stop until job is done and do their work in a caring and meticulous way.  I'm glad they came to my house to help me.  They KNOW what they are doing.  Don't hesitate to call them.

Robert's back again. Refrigerator ice maker out of order. Replaced unit, have ice again. Another job well done. Thanks

Laron was extremely responsive to my original request to fix my leaking freezer. He ended up troubleshooting the issue very quickly and talked me through the entire process so I knew what to look for going forward. Loes will be my go to business for any appliance needs in the future.

They were quick to respond to my request and provided a reasonable quote. Like many yelpers, I'm always apprehensive when hiring a company with not many reviews, but I took a chance and I'm glad I did. The technician arrived on time and after a quick discussion of what I needed he got right to work. It was an easy job and he finished quickly (unlike some who try to take their time and milk it). Tech was friendly throughout the process.  I definitely recommend and will be hiring them again for my next project.

I do not recommend anyone hire Joe for tile work, or anything else for that matter. I reached out at the beginning of June to have him demo and re-tile two bathroom showers and initially, Joe was very responsive. I chose him because he had photos of a previous tile job he had done. He sent me a quote and told me it would take 2-3 days per bathroom from start to finish. He came out the first day and removed the tile, and then found that the original tile was put up on drywall. As we decided to put in cement board, he told me it would take an extra day per bathroom. I offered to buy the backerboard, he said not to worry about it.

First day was demo. Second day was 5 days later due to his family emergency, and he put in the backerboard and shower valve. Day 3 (a week after starting) he started to put up tile and wasn't able to finish, so he came back the next day. Took 4 days just to get the tile up (no grout), at which point I was able to get a good look at his work.

He had left tile spacers in from Day 3 (should have been removed after 20-30 min). If I hadn't removed them, they'd have been left in over the weekend. Most of them were stuck and broke off. There was also a dent in my tub and adhesive all over it. When I texted him about it, he said I could clean the adhesive with a sponge and regarding the damage to the tub that happened when I did the demo. No apology or offer to fix it.

I then noticed that one of the walls wasn't level. Several of the tiles were out of place, one had a corner popping out. None of the grout lines were even. There was a huge gap between where the tile ended and where the drywall began. When I texted him regarding the wall not being level, he took two days to respond. When I sent a follow up text after not hearing back, he said he could take out and replace the tiles but could not fix the wall not being level.

I then had two separate contractors come out to assess it and both said it was the worst work they'd ever seen. They confirmed that the wall should not have been tiled until it was level, and that they could definitely level it but the whole shower would have to be ripped out and started over. Additionally, now the tub needs to be replaced as Joe damaged it during the demo.

I reached back out to him with this information and apart from saying sorry for the inconvenience he did not take any responsibility for not only the terrible work, but the damage he caused. I sent two additional texts and he completely ignored both. He has refused to refund my deposit or fix the work (beyond replacing a couple of tile, which is a complete waste of time). So now it has been two weeks, I still don't have a functional shower, and I am now out $2,000 between the deposit and the tile and tub. Unacceptable.

Came out on a Sunday, even though the business was closed. Fixed up my fridge for super cheap, even offered up places to buy a newer appliance for when this manufacturer defect requires us to replace the fridge. Kind man, would definitely hire again.

If you want your home In ruin, hire this guy. The AC unit they installed in my home is under power, it can't function when high humidity, but that's not all, I discover that the air coming out from my bathroom sinkholes as well. No wonder, my AC runs forever but the house stay hot. They must run the air ducts wrong way. I ended up spending a fortune for my ultility bills. Advice: Stay away from this scammer Chas Roberts as far as you can.