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Ideal Air Conditioning and Insulation Heating & Air Conditioning/HVAC
** NOTE: I did a decent amount of research on AC units and other aspects of HVAC systems prior to calling companies for quotes. I definitely don't know or understand it all, but I definitely learned enough to be dangerous (a.k.a. a real annoyance for anyone who doesn't have the patience and/or lacks the ability to explain the answers to my questions). I fully realize I am not an easy customer, which should say a lot for Ideal Energy in meeting (and exceeding) all of my expectations. ***

My wife and I wanted to look into the possibility of a new AC unit for our home. Ours was old, inefficient and was installed poorly, to say the least. We contacted 3 different companies for recommendations and quotes - 1 big box store and 2 local companies (both of which can perform SRP energy audits). All of the companies that came out provided free, in-home evaluations with quotes.

I was not impressed with the company working with the big box store. They did some quick measurements of the house and came to the conclusion that the best solution was to replace my existing units for identically sized units. When I questioned why their load calculations didn't mesh with the size of the units they were recommending, the technician responded with ...I've been in the business a long time, and I just know.. IMO, you should be very wary when someone takes the time to measure your home, input those values into a software program which calculates heating/cooling loads (and ultimately feeds into how much cooling your home needs) and then ignores the software output to say they know best.

The two local companies that came out were both very professional and knowledgable. We chose to move forward with Ideal Energy based on our overall level of comfort with their total solution. To note, they were the only company of the three that could perform all the work we wanted completed (attic insulation, air-sealing and a new HVAC unit) without having to use sub-contractors. Price, of course, is another factor to compare, but Ideal Energy had the best price of the three when comparing apples to apples (like identical HVAC units, etc.). Their recommendation was to remove my existing units (one 5-ton and one 3-ton) and replace them both with a single 5-ton unit, insisting my current setup was over-sized for my home.  It is now almost September and I can say that it has had no problem keeping the house cool through the hot summer months of July and August.

Alex and his team did a great job on communicating their recommendations and answering all of my questions (and, trust me, I had plenty). On our install day, there were no surprises. All the employees were courteous and cleaned up after themselves. After the initial installation, they have been back a few times to make adjustments based on my feedback at no charge to me. Alex always seems legitimately interested in my feedback and I've never felt like they would not do what they promise.

** When I logged into SRP's website this month and looked at where my monthly electric bill stands compared to nearby homes with the same square footage and a pool, it shows my electric bill is 57% less than the AVERAGE electric bill.

August 2015 bill: $320.
August 2016 bill: $154.

Happy customer!
https://www.idealairaz.com
4127 E University Dr Phoenix, AZ 85034
Vortech Air Conditioning & Electrical Heating & Air Conditioning/HVAC
Moved into a new home and needed some electrical work done. They finished in a reasonable time and the price was very fair. I'd definitely recommend them for my future projects!
http://www.vortechaircondition…
Phoenix, AZ
Preferred Air Heating & Air Conditioning/HVAC
We needed a new register/vent installed in a room in our house. They came and gave us an estimate within 24 hours of me reaching out and they got the work done a couple of days later. They did a great job and cleaned up after themselves. I would absolutely recommend them to anyone. Great customer service and great work!
https://preferredairaz.com
Phoenix, AZ 85042
Hobaica Services Inc Heating & Air Conditioning/HVAC
We hired Hobaica to replace a 5-ton heating and cooling unit on our home and to rerun some duct work. Jose, Ryan and Jimmy were very courteous, respectful of and careful with our home, and did the work on time and below the estimate we agreed to.  Great. Quality work.
http://www.hobaica.com
10636 N Cave Creek Rd Phoenix, AZ 85020
Convenient Home Services Heating & Air Conditioning/HVAC
Wouldn't hire anyone else. This team of professionals glided in and took care of faulty furnace/ air conditioner,  leaky ducts, outdated therrmostat, and more. They were professional,  knowledgeable,  courteous,  and worked harder than any group of guys I've ever seen. And boy did they ever pay attention to detail!  Great job, guys!
http://www.myphoenixair.com
Phoenix, AZ
Rescue One Air Heating & Air Conditioning/HVAC
Thomas arrived at my new home on time and was tremendously informative and caring.  Not only was his expertise appreciated - given a few small adjustments - I now have air flowing easily through my home!

I highly recommend Rescue One Air - and ask for Thomas if you can!
http://rescueoneair.com
1747 S Holbrook Ln Tempe, AZ 85281
William's Handyman Services Heating & Air Conditioning/HVAC
Arrived on time!  Completed a quick diagnosis of the issue. Replaced a corroded refridgerator waterline. Repair completed in under an hour. We will use again this company again.

Chandler, AZ 85248
Nest Pro Az Heating & Air Conditioning/HVAC
Great service!  Ralph helped me out and he knows his stuff.  The wiring to my doorbell had not worked since we moved in so I was skeptical that we'd find a way to make it work.  I was wrong!  In less than 30 mins, my Nest was installed and working great.  He walked me through all the app settings and how to use it.  He even patched up the old hole where the old, non-working doorbell used to be.  I highly recommend  them!
http://www.nestproaz.com
Gilbert, AZ 85233
Honeycutt's Handyman Service Heating & Air Conditioning/HVAC
I started my search for a reliable handyman about two weeks ago with no luck until I contacted Honeycutt's Handyman Service. Joe is AMAZING and I am so glad I reached out. I had a tight window of availability before being away on business and Joe met it with time to spare. He's communicative, thorough, and motivated. I now have a go-to handyman and will certainly be contacting him for future projects!

Phoenix, AZ
Chas Roberts AC Plumbing and Caring Heating & Air Conditioning/HVAC
I stopped using Chas Roberts a few years ago, but I recently had the misfortune of having sellers use them on the home I was buying. This prompted me to search Yelp to see if service has improved, and provide my feedback.

In my previous home they installed a Trane in such a way that I cannot pull the filter out without bending the metal. If they had only moved it 2 inches to the right, but I suppose that would be too much to ask.

They also sold me an electrostatic filter for ~$1100, however after running for a day or two the air would 'smell' of ion. After repeat visits, Chas promised that they would get a Trane engineer out to take a look. Never happened, I gave up.

On a later maintenance visit (I had prepaid for 3 years worth of service), the tech told me to shut the static filter off...great solution, and was Chas going to refund me the ~$1100? Heck no.

So now I am buying a home, the home inspector said we should have the HVAC checked out due to some AC split readings, the current homeowner uses Chas and Chas report 'no issues' with the HVAC....great. I guess I will be footing the bill when the HVAC breaks down the day after I close.

-- Update --

Was on yelp and read the canned response from Chas Roberts about valuing customer service blah blah blah. Which is interesting, because that isn't what they demonstrated when I had issues with the electrostatic filter.

Anyway, 2 of 3 AC units had fans replaced within 2 months of me moving in, so much for Chas Roberts inspection giving them the all clear.
https://www.chasroberts.com/lo…
Phoenix, AZ
Shawn Handyman And HVAC Heating And Cooling Service Heating & Air Conditioning/HVAC
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