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After I got my house painted, I wanted all outside lighting & fans replaced. I was impressed with Firefly reviews. I spoke to Ryan a few times & liked him immediately & thought his quotes were fair. He did an excellent job & I expect to use him for future projects. He is
very friendly & wasted no time in getting the job done.

We found out that our inverter stopped working when we received a giant electricity bill. We then found out that the online monitoring system had stopped updating since May 2019. We immediately called Solar Topps for service and asked about why no alert was sent to us. The representative Victoria said "because they have thousands of customers now so they are not able to monitor actively." I thought the whole sales pitch was about customer service! Technician was supposed to come out today and my husband and I both took time off from work for this. After a day of waiting, NO SHOW and no one called us. Called the front desk and the lady said there was a delay and the tech would not be able to come today. I understand delay. But someone should have called us to reschedule. The front desk said she would do her best to have customer service (i.e. Victoria) to call us back but also emphasized that they close at 4pm. It is 3:51 now and the phone is not ringing. I will update everyone once I hear back from Solar Topps.

Update: No customer service called us back and the office stopped picking up phone at 3:58pm. A technician reached out to us at 4:01pm and claimed that our appointment is scheduled for a different date on his calendar. He offered us different time slots to pick from since we again needs to take time off from work. I hope he does show up tomorrow and anyone from Sollar Topps will call us back in the future to explain the company's inability to "actively" monitor the system.

Right from the start the commitment to customer service is apparent. Gayle was pleasant and professional in setting up the appointment and explaining the process and pricing to me. Kevin and Chuck came out to the house and Kevin took the time to explain how the screens work and available options. Pricing seems to be fair and reasonable to me, when compared to taking it to the hardware store. No fuss. No waiting two weeks for the frame to comeback. The screens fit nicely and look good as well.
The work was completed in a timely manner and the impact inside the south-facing rooms was nearly immediate. Shortly after they left, I was on the phone again with Gayle making arrangements to have all the remaining windows on the house screened.

Often requested but seldom completed, I anxiously am writing this testimonial to share with not only Veterans but all to give Veteran Solar AZ an opportunity to complete an amazing, eye-opening and free Energy Audit.

We are transplants from the upper Midwest this past Spring due to my service connected and arthritis issues.
After a short time, we realized that we needed to harness the power of this unforgiving sun. But we didn't know where to turn, look, or ask. Like all, we too wanted a trustworthy, knowledgeable and honest Solar Company's insight and guidance, without all the sales hassles. This was all new to us.
So we turned to Yelp and the Internet to find a Veteran owned and operated solar company. This is how we found Veteran Solar AZ and it's Veteran owner, Ivan.
Within minutes of requesting information, mind you on a Sunday afternoon, I received a call from Ivan, to schedule an appointment that worked for both parties, within 10 days.
Ivan absolutely took us by surprise... as our defenses were already in place (ignorance) thinking this will be an hour long sales pitch. Embarrassingly, we could not have been farther from the truth.
Ivan was very professional and personal. He provided us with a power usage Audit to include how and where we could save electricity, especially during peak times. From replacing our nearly 15 year old single staged pool pump to recommending smart thermostats, Ivan was genuine and honest.
Ivan was able to put together a system that would likely take care of 75% of our demand and even sell some excess energies back to APS. (Likely to save nearly 90%, but Ivan refused to  make a promise he couldn't keep!!)
We visited on a personal level regarding how many living in the home - including how long and often our 2/3 college kids will be living with us amongst other valuable pieces we never even thought about.
What I thought was going to happen was a sales pitch and handshake to think about it.
The Audit that Ivan and his team conduct far surpassed any and all reluctance and we signed a contract that day to do our part in going green. Ivan was forward thinking providing insights and not pressure, from the replacement pool pump and charging station coupled with the abilities to have backup batteries installed later, after technology and prices drastically change.
There were no slick sales' pitches. Just honesty, trustworthiness, and solar knowledge creating an educational and informative conversation.
As a Veteran, I wanted to support another Veteran. What I got, was a friendship.
Without any reservations, I would highly recommend Veteran Solar AZ to anyone even thinking about ways to potentially generate passive income by harnessing our Sun's infinite power.
Here's a few helpful links:

facebook.com/veteransola…

g.page/VeteranSolarX/rev…