Best Design Services in Phoenix AZ

Alan was great!  Our AC went out and he was here the next day. He diagnosed that it was a broken fan motor and then worked with the manufacturer to get the part covered under the 10 year warranty. He communicated with us the whole time and the entire experience was great!  Highly recommended!

Great service and support.  What I needed was just a question answered on a 105 degree day.  They walked me through my challenge and helped avoid an unnecessary technician call.  I will be using them for my air conditioner checks and any service in the future.  They have forever earned my business.

We've been with North Valley Mechanical for some years and we are always impressed with the technical skills of those who come to the house twice a year to check out our units.  This year (the HVAC) is 25 years old.  There was a serious problem with one of the units so we decided to replace both.  Today.  The guys who came over (Ferris and Damond?) were amazing!  They were really a true team.  Six hours later both units replaced (one in the attic--not easy) and they are humming along beautifully.  Kirk came this morning to make sure all was going well.  He's a terrific old school owner who truly cares not just for his customers but even more important--his crews.  It's also truly a family business!  We cannot speak highly enough about their integrity, their caring for customers and staff and how greatly we appreciate all they do to keep us comfortable during any season.

My parents purchased a home and needed a new unit and new ductwork. LRG did a fantastic job. The pricing was fair and the work was completed fairly quickly. Very professional. LRG is the way to go!

This is one great contractor to have inspect, service or replace your system. The technicians were Honest, Truthful, and true to their word. I would call or hire nobody else in the Payson area. PLEASE Give them a chance to earn your trust in great local Ac/Heating Contractor, I recommend them 110%.
Dino

I highly recommend them! Very happy with the air conditioner. They check the system every few months and very friendly!

Earlier this morning we had Scott from West Coast Plumbing & Air to the house to figure out a problem with our heater.  Scott showed up exactly on time (actually three minutes early) and took a look at our heater.  He figured out the issue within minutes, told us the part that needed to be replaced and gave me an accurate price for the part and total repair.  We even got a discount for living in Fireside at Norterra.  

Scott was extremely professional, knowledgeable, polite and a quick worker.  We would highly recommend West Coast plumbing & Air to anyone needing servicing on their HVAC or plumbing system.

Thanks again and have a great New Year.

John is the man.  He was able to make it to my house just an hour after I called him and had my A/C fixed in about an hour.  Very reasonable prices.  

Planning to use him again to do some other electrical work.

This is either the busiest business in Phoenix or the most incompetent.

They very quickly and efficiently came to diagnose an issue with a leak and recommended a remediation company.

They collected our 50% down payment on July 29 and removed our defective air handler and outside unit on Aug 4.  And now I am struggling to get them to schedule an install.

The customer service staff is very friendly but my opinion is that there is a massive communication problem within the company - every phone call requires a call back which, in my experience, never happens.

I believe I am a super friendly and reasonable person and i have called every day and have kindly asked them to give me any information about an install date. Nothing. Just a version of someone will get back to you shortly

I am prepared to cancel the installation but since they have $6000 on my credit card it's unclear whether I will get that back so at this point I'm being held hostage.

Beware.

I spent lots of money. My problem was never diognosed or resolved. When the technician explained  what they charged for, it seemed to make sense. As he was placing a new looking motor (presumably the old broken one) into the service van, I resisted asking him to leave it.
I have heard of technicians pretending to replace parts. I resisted because I believed it would cause an an argument with my husband.