Best Carpet Repair in Phoenix AZ

Chris repaired several spots of rippled carpet in a rental of mine. He was upfront and honest about the repairs, responded quickly via Yelp and text, and arrived at the appointed time. He was very personable and completed the repairs sending before and after pictures for our records. I highly recommend him for any carpet repairs, stretches, etc. Thank you again, Chris!

SHORTER VERSION  Aqua Dry came in after another company did a subpar job.  Whereas the first guys rushed through the job, Aqua Dry took 3 x the time to do it right.  They brought state of the art equipment, high wattage lights, cameras, changed filters frequently (no cutting corners). Their attention to detail was incredible; they even applied painter's tape to walls before putting up their containment area (saving your paint job) and respectfully protected my personal belonging from cross-contamination. These guys understand and know mold (they have 18 plus years experience and fully accredited) and work hard for us. Their management of cross-contamination is military-like, which you want.  Unlike the other company, they also did not trick mold clearance testing by leaving plastic over areas.  Aqua Dry's all around honesty and integrity is very rare.  Alex is also an absolute genius at inspecting for mold - and found mold colonies the other guys had totally missed, in one place by inches.  You won't find much about Aqua Dry online and I know why:  their business is nearly all word of mouth.  But I want others to know about them because mold remediation is serious health business and you need to know your mold remediator is doing the job perfectly.  Yes, perfectly.  If I could give them 10 stars here and everywhere, I would.

We had a flood at our rental. The complete destruction of our dining room happened. Red Eye Construction came in and did a beautiful job with the put back and with quality materials, and in a very timely manner. They worked so well with our tenant who is having a very rough time in his personal life right now. I highly recommend this company you will not regret this choice in hiring Red Eye Construction to do any remodeling you may need.

Wow! I am impressed with this company. Fred was able to come the day after I called. He walked the house with me and we went over everything and he gave me a quote before he started. He did an incredible job. We had carpets with candle wax, nail polish, dog urine from our puppy and I'm not sure what else from our teenage boys. Everything came out amazing. I highly recommend this company, everything was top notch from the first phone call to the very end.

Alas, needed carpet repair due to horrible burn from light fixture, and these guys were very responsive and did an excellent job in repair and also education.

This company is amazing. They came out late one night to help us with a water leak and mold issue. They were easy to work with, communicated with us through the entire process, and left us with a great result. We would gladly use them again and have recommended their services to others

Robert and his team I would give 10 stars if I could! Robert is 100% committed to doing everything by the book and backed by honesty and integrity! If you have a loss and need his services don't hesitate call now!

This company has taken excellent care of my home and our rental properties. The dogs who lived with our last tenants ruined the carpet. Urine everywhere and even a few spots where they had clearly dug or chewed holes in the carpet. Dave came over with a blacklight and urine treated the entire house at night. His crew was then there for several hours the next day. The carpet looked and smelled new again. Thanks.

What can I say? Phoenix Metro Carpet Cleaning did an AMAZING job! Excellent prices, thoughtful technician and overall a great experience. I just had them do my sofa this time around but you bet I will be calling them when I need my carpets cleaned! Seriously cannot recommend this company highly enough! 6/5 stars!

Why are there only 5 stars?  I wish there were 10.  I just had my carpet cleaned and stretched today by 2 great guys.  Dalton and Carlos.  They did an excellent job on my carpet, and I have a lot of it!  Some of the carpet was very badly installed.  They had to really work to get it stretched properly.  The cleaning was so great!  My carpet feels so clean and soft now.  I highly recommend this company to clean your carpet.  They definitely exceeded my expectations!  Thank you both Dalton and Carols!  Fabulous job!  I WILL be bringing you back next year.

The service and professionalism that was shown John was outstanding. My tile is almost 10 years old and looked every bit of it. Today it looks brand new. I highly recommend this outstanding work.

Great service.  Ernie was punctual, polite, communicative and did a fantastic job patching damaged carpet in my home.  

I would definitely recommend him and will use him again for other repair needs!

EA Restoration came out and took care of a moldy wall in my garage.  They were awesome!  They were flexible to find a time that worked with me and when they showed up, they got right to work and worked late into the night to get the job done.  They were polite and exhibited very good communication on exactly what they were doing.  I'm very impressed with their service and would definitely recommend them to someone else.

Wow! What a great company! They were so fast to come out and get everything going. The work is absolutely beautiful and customer service was outstanding! I would recommend to anyone. Matt is the best!!

Wow!! My husband and I just purchased a new home and while it was clean, there's just always something about someone else's carpets, so we decided to get them cleaned since replacement isn't in the cards at this time. I was originally planning to go with a regular steamer until our realtor recommended Chem-Dry. Once I looked up the differences I was sold! I put in two online quotes with two different providers and Tacie (sorry if I'm spelling it incorrectly!) called me shorty after to explain all the current specials (we went with their current clean and sanitize promo), how the product works and what to expect and was so incredibly friendly. She set up a technician to come out within a couple days for an in home estimate. Dan was the man!! He arrived on time, gave me a 20 minute lead time call, and was realistic about what we could expect from the service considering the carpets did have considerable wear and tear in some spots. They were able to get us an appointment set up for the next day (yay!!) and same thing, when he showed up he was friendly, excited to work and got right in there! As he was wrapping up with the stairs he showed us the difference between the last two and the stairs above that had been cleaned and it was a HUGE difference! We walked the area before he left and it was such a relief to see the carpets rejuvenated and with some more life in them before we replace down the road. He was so thorough, professional and truly an embodiment of fantastic customer service. It was so awesome to work with someone who takes pride in their work and the company because I know from experience, when you have that combo, the outcome is unbeatable. From my first call with their office to the carpet I'm looking at right now, I'd recommend them in a heartbeat and I'll be calling on them in the future!

Had the unfortunate displeasure of using Go To Services.
Communication to you as a customer is terrible. Even after repeatedly asking for communication, long lengths of time went with no response just for me to reach out again. Communication within the company is also very poor. Empathy and assurance are no where to be found.
Some contractors will be sent out by GoToServices that they contract with, the work is not actually always done by them, just so you are aware when possibly planning some type of repair. Don't always believe them when they say we are sending out one of our best people yet a company truck will pull up for a different business. Can be very... snake in the grass with wording and approach. Listen carefully.
VIDEO RECORD ALL REPAIRS AND COMMUNICATIONS WITHIN YOUR HOME. I unfortunately did not. People will say that communication never happened, items will be broken and you need to supply proof of them damaging items. Yes, some things were owned up to and taken care of but others are ignored.
Project was not completed. Left over work to be completed. Left over trash after EVERY visit. Promises to clean after repairs, that never happens.
Took a repair that should have been done within a couple weeks and have now gone 5 months with no resolution. Contractors sent out continue to damage items or other parts of the home unrelated. Company now stating that no resolution is available and they are ending communication based on actions.
If I ever have a choice to go elsewhere, it's high on my consideration list considering my most recent experience.

Bad experience.... The carpet was left matted in places as if all the water hadn't been extracted.  I called and was told that an inspector would come and check it out (after quite a bit of arguing about no guarantee, have you vacuumed? etc...).  The person who came was the same one who had shampooed the carpet and surprise.... he saw nothing wrong with it!  This is high grade carpeting which has been cleaned before with no problems whatsoever. The home visit was simply to cover themselves....