Best in

Don was terrific! Detected and fixed a slab leak with minimal after math in the garage dry wall. Was professional and very informative through the whole process. Very competitive pricing up front and no hidden fees later! He even fixed a wiring issue on my hot water heater for no extra charge! I had shopped around and felt very comfortable and confident in his work and honesty. I would highly recommend Live Oak Plumbing!

We had an unexpected gas leak in our attic that was brought to our attention by Atmos Energy.  They disconnected our service or whatever they do and when I found out about it from my husband and it was late in the evening.    I found Jonathan on NextDoor and called his company.  

He rearranged his schedule, took care of our issue and gave us a discount.   He was very informative, helpful and just an overall really nice gentleman and businessman.  

If you are looking for great plumbing service from a great guy, be sure to give Jonathan a call.

Wow, I can't say enough good things about Nathaniel and this company.  What a pro!  He really knows what he's doing and gets right down to it.  I feel very fortunate I found this outfit and I will be using them for all my plumbing needs in the future.  Very prompt, professional, friendly and basically all-around nice person who wants to help and is highly competent - all for a VERY reasonable price.

They showed up on time and worked hard. My house was a complicated complete sewage line replacement and it seems like everything is good. We had one small issue about 2 months after and they came out immediately and fixed the problem.

Requested a quote for a job at my farm on 6/13.  Today is 6/27/22 and have still not heard back.  If you don't want the job you should call and let the potential client know rather than ignoring them.

I had a pretty serious drainage issue.  These heavy downpours are literally putting water up against the house. I called two brothers, Elijah came out the next day,  He explained the issue as I had several pics depicting what was happening and explained in detail how he would resolve the issue.  He sincerely wanted to help me resolve my issue.  His team started work within a day after signing.  He was very meticulous and thorough with his work and ensured everything was working at the completion even testing the sprinkler system as it needed to be rerouted.  I am impressed.  I will be returning to Two brothers for additional work in the future.  If you have plumbing/drainage type issue, give Elijah a call.

This company is bar none the greatest plumbing company in Dallas. The prices are great. The plumbers are extremely knowledgeable and honest. This company strives for repeat business not get all you can once and move on to the next customer. I highly recommend Hooper Plumbing for all your plumbing needs. I wouldn't call anyone else in Dallas for my plumbing needs.

If I ever need an electrician I will call Tioga. For an upfront, honest and fair price quoted, I found out what the problem was and various recommendations on how I can resolve.

He waited for me to return from an errand and was very knowledgeable and professional.  For once I knew I had found an angel of a company who I trust to be totally transparent and not price gouge me!  So glad to know you are in my area!

Had them out to replace a water heater in Plano, probably 15 years ago.  Whole house water filtration when we moved to McKinney.  Let them know what you need and get out of the way.  Very professional and efficient!!

We recently used  Genzel Plumbing to fix a leaky outdoor faucet. They did the job efficiently and thoroughly. I was pleased with the price as well. We love supporting local family businesses that have a high standard of excellence and customer service.

So about a month ago, one afternoon I walked out into my garage and saw a rather sizable puddle of water in the middle of the floor.  Huh??  I looked around (why, I don't know).  Then I looked up.  Oh f@#k!  I ran upstairs and opened the door to the attic space where the water heaters and one of the hvac systems is located and there it was - water coming out of a small hole in a pipe by one of the water heaters.  Water was shooting out horizontally, hitting a wall, and running downward - through the ceiling of my garage.  I tried to turn off the water supply to the water heater, but nothing happened.  Panic!

Anyway, I didn't have a plumber that I liked (I deal with almost all the tradespeople who have to come to our house - poor things - and I decide who will come back).  I'd tried about three since we moved here, but none of them screamed 'I want to be your regular plumber'.  So I called my regular HVAC company and asked them to recommend someone and they gave me the number for Arty's Plumbing.  I called Arty's and explained my problem to the person who answered and guess what?  He actually sounded concerned about my emergency and said someone would be there within an hour.  In less than an hour, Frank arrived, assessed the problem, turned off the water to the water heaters and to the house and proceeded to repair the leak.  From the time I found the puddle in the garage to the time the problem was fixed was less than three hours, and that included Frank having to make a trip for a piece of hardware.

AND, the cost was very reasonable (I thought).  When he handed me the bill, I couldn't believe it was so low.  And Frank was very nice.  He also either didn't make a mess or he cleaned up after he was done.  Either way, there was no mess for me to deal with.

AND after all this, the worst thing we have is a water stain on the garage ceiling.  My car (that was just washed that morning for the first time in a couple months) didn't even get dripped on.  Now how lucky is that?!

Anyway, they don't know it yet, but Arty's Plumbing is now my regular plumber.  I sure hope they don't scare easily...

Great service. Honest and very dependable. Would definitely use again and I highly recommend. Mark was honest about what needed to be done and I value that very much. Thank you

Call them ..They are the best ..Austin sent someone to our home to replace an outdoor faucet that had been leaking .Great price and service .I called Austin on a Monday morning we had no hot water because in Saturday it was shut off by another plumber from our HW.Austin sent Mike out and we had hot water that night . Wednesday  Mike was here again for a problem with the AC drain line in the upstairs bathroom .There was another problem with the AC company did not want to come back out and I called Mike and he told me what to tell them and they came  back out for free to re-blow out the drain line .I love this company.Mike and Austin are amazing .

Numerous calls, voicemails and text messages were left, all of which went unanswered. It's been a few weeks and still no response. The only reason I gave two stars and not one, is two separate people recommend this company (that is if you can reach them). Don't waist your time by calling, only for your messages to land on deaf ears.

I really have no way of knowing whether they did a good job They told me that the water heater I purchased from them had a poor quality part and my warranty ran out 3 months ago. They no longer use certain brands because of the issue. I would have no way of knowing whether this is true, however, knowing that they installed something of poor quality, even if they didn't know it at the time, it seems like they would want to help a regular customer and give us some kind of discount on the repair. I was then told that the replacement part is warranted forever. How does that happen? They did not provide me with the warranty statement however, nor did they leave the product information on the parts they purchased or produce the part they replaced which would have defined excellent service. I was disappointed. Maybe they just re-lit the pilot light? How would I know what they did up in our attic?

We found our new plumber!!  Joe stopped by today to look at our leaking kitchen faucet and temporarily fixed it and was so helpful and polite and it was free or charge! We will be purchasing a replacement faucet and having them come back to install it next week. Amazing customer service, highly recommend!!

The short version...hire this company now for any plumbing issue that you are having. Also, refer them to anyone else who is having a plumbing issue.

Longer version...most people who found a magic lamp with a genie that would grant three wishes (and no wishing for more wishes) would probably wish to have one of their relatives be a super competent, honest, and reasonable plumber in the family. Scott is that plumber.

Ladies and gentlemen...my 15 year old tankless hot water heater finally died. I didn't even notice when it did...for years we'd had to hit the reset button 1-2 times per week to restart the hot water. This past Saturday, we hit the reset button and nothing happened. Looked at the unit and saw a little bit of water dripping from the corner of the enclosure. I remember thinking, That can't be good.

Fearing the worst, I Googled a few natural gas tankless options (Rheem, Rinnai, Navien) and articles about expected costs. I found a local plumbing service who came out, didn't inspect or try to turn on the unit, and said it was bad and needed to be replaced. It'd be about $5,000 for a new Navien unit (maybe more) which is all they install. It took them 20 minutes to tell me that and charge me $140 for the trip. They promised to have a firm quote to me the next morning.

Not feeling like this was going to be a company that I'd enjoy working with, I began searching again.  Went to Yelp, sorted by average customer review, and up popped NTX Plumbing (also a Navien specialist).  5 stars and 24 reviews...and the reviews were very flattering and positive. Almost too good to be true. As it was past business hours, I had to wait until 8:30 the next morning to call. With any luck, I could get someone to come out and give me a comparison quote. With tremendous luck, maybe someone who'd actually take the cover off the existing tankless water heater and see if they could find the problem.

At first I was nervous...I'd read the Yelp and Google reviews on NTX Plumbing (and Scott) and didn't think it was possible for Scott to live up to expectations. I called at 8:35, and Jennifer pleasantly answered the phone. She was friendly, courteous, understanding, and professional...if I needed someone to answer the phone and be the face of my business, I'm pretty sure she'd be the one. She could have Scott (the owner) out between 11:00 and 1:00. Perfect...we booked it, and I was just hoping he'd be there by 1:00 so that by 2 I could have a comparison quote (for the one I was expecting that morning) for a new install.

11:00 on the dot, Scott arrives. My wife lets him in, and he gets to work checking out the current unit. He reads the diagnostic codes and is quickly on the phone with Bosch. After about an hour and 45 minutes, they think they have the issue diagnosed. The unit likely needs a new heat exchanger. We chat on the phone and he lays out our options. The cheap way to go is to change the heat exchanger...the other route would be to replace the old unit with a new one. He spent about 15 minutes talking through the various models and options...not trying to sell me on any one model in particular, but just asking good questions to help inform my decision. In the end, he recommended a Navien unit in the Standard product line...I opted to go for the Advanced unit. (Essentially, the best residential unit they had.) All in price was in line with what I was expecting and significantly cheaper than the $5,000 ballpark I was given the night before. If I wanted to go with the new unit, he could install it same day. Sign me up.

I think the install was pretty simple...I had all the gas lines and venting needed already. He was able to finish pretty quickly. I was expecting the final invoice to include a charge for the time spent diagnosing the existing tankless (about 2 hours), but (the Legendary) Scott was having none of that. I got home at 5:30 to glorious hot water. There was much rejoicing. My wife at being able to take a hot shower at home again. Me at knowing that I have a new plumber in my family. Do yourself a favor...call them.

We had a terrible experience with the workmanship of leveling our concrete pads on our patio.  The first time they came out, one pad became a tripping hazard, it took months to come to an acceptable solution.  We spent $1,925 and it looks worse than when we started.  No manager ever called to discuss, just bad business.  Save your money!

Professional and polite install crew got a new unit installed quickly. Went with A#1 because they had the most thoughtful suggestion of the best way to optimize the airflow throughout the house, and I didn't feel like corners were going to be cut. They pointed out things other providers did not, and had many different units to choose from, all with their own pros/cons. Glad to have a new unit in advance of the summer Texas heat. I can't speak to the other negative reviews, but Chase from sales who provided the quote, and Josh/Christian from the install team were all great to work with in my experience thus far.