Best in

Keith performed the testing of my backflow prevention assembly. Keith was on vacation, but he answered my call and booked the service right after getting back. He called me an hour before the scheduled time, arrived on time, and completed the testing in just 15 minutes. I recommend Keith for his professional service, excellent communication, and great value.

Your plumber, Shawn, was courteous and took the time to answer all of my questions (he definitely didn't get annoyed like my husband would have!). The work was completed with the utmost of care and I really appreciated the fact that he double checked that everything was working a couple of times.

You have just gained a new lifelong customer and I will be singing your praises to all of my neighbors.

Thank you for a job well done.

Simply the best. We had a problem with our plumbing that other plumbers couldn't fix. Experience really does matter. They fixed it quickly and we couldn't be happier. Highly recommend.

5 stars. Got the best price among those that I requested quote and was even the first one to reply. Hesitant at first since I saw no reviews on his profile. Came on time. Did the job fast and disposed the old water heater quick. Definitely will contact him again should I need plumbing job.

Recently I discovered a very large crack in the sewer line in my crawl space. I called Wallace Plumbing, Mark and his son Jacob came right over to look at the job. I was panicking thinking the line would burst any second! He was very nice and calmed my fears. He gave me an  estimate and returned later to do the job.
He was fantastic! Returned calls quickly and did a great job replacing the old cast iron line with PVC.
I felt he was through and very honest. I will use Mark again when needed.

The receptionist, Stephanie was knowledgeable and calming and very clear about pricing and expectations. She scheduled us for a time with two plumbing specialists and they arrived promptly. They were familiar with the job needs when they came onsite and adapted to minor nuances as necessary. Dan & Mark were both courteous and respectful. Mark worked efficiently and silently and went above and beyond with our expectations. If we weren't moving from the area, we'd keep them in our phone book for each and every call, big or small!

Came right out. Cleared our stack fast. Charged reasonable rate. Explained everything clearly and felt very comfortable having them in my home to do the work. Definitely recommended.

Jeff and the entire team are extremely professional and very competent. There prices are competitive. We've had them do four jobs so far: Whole house humidification. Sump pump system advice and replacement and the gas portions of a whole house generator. We've also used them for a very simple drain cleaning.

They ALWAYS are on time, they do exactly what they say they will, they take care of your house (drop cloth's, shoe covers etc) and they do high quality work.

Completely recommend.

Had some initial difficulty getting an appointment because of an odd situation where the problem occurred while we were out of town.

Once we worked that out they came out and fixed the problem. The owner kept in touch by text message which I appreciate.

These guys are great and do good work. It's a little pricey but worth it because I can trust my plumbing issues have been solved!

Nichols Plumbing is rude and untrustworthy. They were assigned as the independent contractor by our home warranty company to come take care of our septic tank. They never called us, we left messages, for over a week. It got to the point of we needed someone to come out immediately because our septic tank was backing up into our showers & sinks & we had toilets overflowing. I contacted my home warranty company at that point and they told me Nichols couldn't come out to assist us that we needed to find someone on our own. We found Belton Septic Tank Service (910) 425-8876 through neighborhood recommendations and they helped us right away with great service and at a very reasonable cost.

Due to some extenuating issues,  I need help getting to the door to let anyone in. I explained that to the woman who answered the phone.  She was wonderful & accommodating. She said she would look into it & get back to me. Sure enough,  she kept her word. 5 thumbs up for customer service. This morning,  the tech arrived on time, got down to replacing the leaking garbage disposal. He cleaned up completely. A very kind person,  with double masks. I would definitely recommend them & use them again.

The contractor stopped by to ask if I was still pleased with the AC unit they installed a month ago. How many contractors ever do that?
The AC works fine and does a good job cooling and removing the humidity of our 100 year old house. Awesome!

Horizon installed our heating and air conditioning system 5 years ago. I paid top dollar for it at the time, basically rushed in to having it installed the next day.  I scheduled a service for the furnace approximately 2 weeks ago for today. I received a text message confirming the appointment with a window of 8am to 12pm. At 12:11 I called them because no one has shown up or called, texted etc. Per their website if they are late your service is free. The representative claims they called yesterday to reschedule it. I have no text or voicemail from them. The earliest they can reschedule me is early January. That is totally unacceptable and I told them that. I am beyond frustrated with them!

Horrible company and terrible owner.  Blocks up the street for hours and refuses to move vehicles.  Disrespectful and to neighbors. Told me today he doesn't care because he owns the whole block and is making money.

Not happy with this company, but I did like that they came out for an emergency quickly.  The tenant had 3 drains backed up, and Horizon came out at 9:00 pm and unclogged 2 of them for $200.00. The technician called me and said they would come back at 10:00 the next morning to unclog the other drain and to fix two faucets. The tenant agreed to be home for the appointment. The next morning, while I was in a meeting, I had three messages on my phone at 9:40, 9:50 and 10:15. The messages stated that since I didn't answer my phone, Horizon would not come for the appointment we had agreed upon 13 hours before. I was never told they would repeatedly call before the appointment we scheduled. This is ridiculous and extremely unprofessional behavior to renege on an agreed upon appointment. I arranged for another plumber to fix the problems and will never use Horizon again!

Knowledgeable guy and seems nice enough but he totally ripped me off knowing I'm a young homeowner. Here are the prices he charged me in case you're wondering if he's an honest businessperson:

$500 to replace a bathroom faucet
$200 to replace a shower head (I know nothing about plumbing; he could have told me I could easily do it myself)
$225 to replace a fill valve in the toilet

If you care at all about getting a fair rate, look elsewhere.